5995 Pacific Mesa Court, Sorrento, CA 92121, United States
#3 of 6 hotels in Sorrento
Guests' ChoiceBased on 50 hotel reviews
8.4Cleanliness
8.7
Comfort
8.5
Location
8.6
Facilities
8.6
Staff
9.2
Value for money
8.2
Free WiFi
5.8
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Showing 1 – 25
Reviewed: 2 January 2024
Robert
United StatesThe bed, was too soft and uncomfortable on our backs
The room size, cleaning Ness and the hotel staff was amazing. The young lady that worked the front desk Saturday Dec 30th around noon was phenomenal. She was really understand to our emergent needs and went out of her way to accommodate
Stayed in December 2023
Reviewed: 3 October 2023
Diboop
United StatesThe spa had to many chemicals. The food in the morning breakfast could be better. Everything else was great
The room was very roomy for the 5 of us. It was clean and well kept. The staff was very helpful. Enjoyed our stay.
Stayed in October 2023
Reviewed: 27 March 2023
Ashley
United StatesClean, friendly staff. Good place for families.
Stayed in March 2023
Reviewed: 16 August 2021
Jose
United StatesThe people parking took up 2 spots and i also notified staff on duty at time of stay.
Everything was as good as i expected.
Stayed in August 2021
Reviewed: 26 July 2021
Honor
United StatesThe employees serving breakfast were very rude. They need some training.
Extra room, enough room for five. Two bathrooms and kitchenette. TVs in every room, enough parking.
Stayed in July 2021
Reviewed: 23 February 2024
Pauliana
United StatesVery spacious rooms, very clean, wonderful staff
Stayed in February 2024
Reviewed: 8 January 2024
Terry
United StatesThe front desk reps were fantastic, Kitchen staff incredibly clean too !
Stayed in January 2024
Reviewed: 1 January 2024
Sarvesh
CanadaNothing
Amazing staff, nicely maintained hotel, great breakfast options
Stayed in December 2023
Reviewed: 23 November 2023
Mitchell
United Statesnothing
clean. all the staff from the time we checked in Receptionist Trevor is very helpful and accomodating same with Cathy. She is very nice and very friendly over the phone too when I called. The staff also when we had the breakfast in the morning was very warm and welcoming. They even sing and gave small cake for my moms 80th bday. I will highly recommend this place
Stayed in November 2023
Reviewed: 6 November 2023
Ernesto
United StatesI like the privcy of the rooms, the full kitchen was amazing specialty because i have a big family, i love to have 2 bathroom and the 3 tvs for my kids, i fell really secure.
Stayed in November 2023
Reviewed: 6 November 2023
Franqui
United StatesIt was not fully upgraded carpet was dirty had bad order room seemed yay smaller then the 550 that it was supposed to be !
Stayed in November 2023
Reviewed: 2 October 2023
Al
Saudi ArabiaNothing
The atmosphere, the staff, location..and a lot more
Stayed in September 2023
Reviewed: 9 June 2023
Lananh
United Statessuites were nice and clean and spacious
Stayed in June 2023
Reviewed: 18 February 2023
Robin
United StatesDidn’t like the parking fee of $15.00
Stayed in February 2023
Reviewed: 17 July 2022
Jill
United StatesThe front desk staff are friendly and willing to help.
Stayed in July 2022
Reviewed: 15 October 2021
Heidi
United StatesN/A
Breakfast was great, given the challenges of the world we live in right now the staff did excellent and everything was delicious!
Stayed in August 2021
Reviewed: 30 May 2023
Anonymous
United StatesThe carpet in the rooms need to be shampoo but that’s not a huge issue for me at least.
I loved this property was conveniently located near grocery store and a small shopping strip that had a coffee shop and 2 restaurants. I love the front desk staff and how attentive they are. Breakfast/ Kitchen staff are 5 stars! I failed to get their names but the gentleman walks around offering trinkets lollipops to kids and the lady with long ponytail is wonderful! They made sure breakfast station was stocked and dishes WE the guests are supposed to place in a designated area did not pile up. sadly some guests left their plates on tables and that had other guests waiting for a place to enjoy complimentary breakfast but the lovely lady cleared up those tables. I noticed the linen runners and they moved with such urgency!
Stayed in May 2023
Reviewed: 27 January 2023
Anonymous
United Statesnothing
pool and basketball court. outside eating area
Stayed in January 2023
Reviewed: 29 October 2021
Anonymous
United Statesthe bug in the bed and furnitures , not clean at all dangerous for my kid .
nothing
Stayed in October 2021
Reviewed: 29 March 2024
William
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 March 2024
Cezar
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 February 2024
Michael
GermanyThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 January 2024
Vineetha
IndiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 5 January 2024
Thuy
United StatesThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
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