50 Comstock Street, Richland, WA 99352, United States
#11 of 12 hotels in Richland
Guests' ChoiceBased on 355 hotel reviews
6.0Cleanliness
6.9
Comfort
7.0
Location
7.9
Facilities
6.5
Staff
7.5
Value for money
6.6
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Moore
United StatesThe place is in an excellent location, however, it is a little run-down. Some of the support columns are sinking.
Stayed in April 2024
Reviewed: 30 January 2024
Chuck
United StatesI just think I paid quite a bit for the room. I stayed the following night at Home2 Suites, and for about the same price it was better overall.
The location was good. It was adequate, but in my mind a bit overpriced for a Hotel of this level. They did have a pretty good breakfast and the facility and grounds were clean. The onsite restaurant and bar, Salud, was good with good bar food and a selection of beers on tap and drinks.
Stayed in January 2024
Reviewed: 13 January 2024
Pedro
United StatesIt was the worst breakfast ever seen in a hotel. There was almost nothing, no variety, very cheap
Good location, clean, comfortable
Stayed in December 2023
Reviewed: 12 November 2023
Tiffany
United StatesIt was very loud. You could hear everything going on outside of your room. Very noisy at night.
Clean room, and friendly staff. Game room was a lot of fun to do!
Stayed in October 2023
Reviewed: 24 October 2023
Uren
United StatesToilet leaked and constantly had to refill all night, ac sounded a bit like a diesel truck. I was sore from the bed in the morning.
The lobby had some fun games.
Stayed in October 2023
Reviewed: 11 October 2023
Garcia
United StatesIt just seemed old and empty the whole week I was there.
I wasn’t informed that there was a free breakfast and the location is good. I like that it was right by the water.
Stayed in September 2023
Reviewed: 9 October 2023
Ross
United StatesAll corridors are exterior. This means that to see whatever view is available, you need to open the drapes to people walking by. They also don’t have an elevator. This could be a big deal for some travelers.
Location, clean, friendly, accommodating
Stayed in October 2023
Reviewed: 22 September 2023
Daniel
United StatesThere wasn't anything I didn't like .
Breakfast was really good great location .
Stayed in August 2023
Reviewed: 7 September 2023
Nino
United StatesRamp to rooms Light didn't work
Nice room, big bed
Stayed in September 2023
Reviewed: 30 August 2023
Chapman
United StatesNot enough time to spend there.
Good full menu breakfast. Location was perfect.
Stayed in August 2023
Reviewed: 30 July 2023
Weathers
United StatesThe rooms could use TLC- we did find a couple small critters in our bed and asked to move rooms.
The pool was fantastic and very clean. The gym was also clean, spacious and had a nice variety of equipment
Stayed in July 2023
Reviewed: 23 July 2023
Tricia
United StatesRoom lock came off
Pool set it was great for fastpitch team
Stayed in June 2023
Reviewed: 9 July 2023
Williams
United StatesMy room smelled like dog or cat urine probably from the carpet in the center of the room. I felt embarrassed that as a dad of 2 daughters dad got a room that smelled like animal or human urine.
The location of hotel was good
Stayed in July 2023
Reviewed: 22 May 2023
Diana
United StatesMaybe modernize rooms, phone’s changing, better tv
Terrible-eggs we’re bad, food was cold , not a wide selection
Stayed in May 2023
Reviewed: 8 May 2023
Woodward
United StatesThe rock Hard Bed. Was hard to sleep on. Wouldve prefered to sleep on the ground. The hot tub or what we thought couldve been a hot tub looked like an actual ses pool.
The staff location and scenery was amazing.
Stayed in May 2023
Reviewed: 5 May 2023
Ryan
United StatesService and location
Location
Stayed in March 2023
Reviewed: 17 April 2023
Amber
United StatesThe tv and the bathroom
The bunk beds
Stayed in April 2023
Reviewed: 16 April 2023
Mary
United StatesThe game Pool you can Not Find The stick Pool to play. They said kids game Not enough.
Pool And staff
Stayed in April 2023
Reviewed: 6 November 2022
Pollyanna
United StatesNot very clean. the sheets were clean. the rest I cleaned with Clorox wipes I got for Walmart.
location
Stayed in November 2022
Reviewed: 14 October 2022
Bethany
United StatesThe bathroom. The shower wouldn't stay warm and the TV kept having ads on the side for the TV that wouldn't go away. So it was hard to watch TV.
The size of the room was decent enough and the bed was comfortable and a nice size.
Stayed in October 2022
Reviewed: 26 September 2022
Helen
United StatesI'm elderly and the toilets are way to close to the floor. could use ice machines more available
breakfast was great!
Stayed in September 2022
Reviewed: 22 August 2022
Stephanie
United StatesThe lady that checked me in was super rude.
easy access, bed was super comfortable.
Stayed in August 2022
Reviewed: 22 August 2022
Paul
United StatesWhen you offer both biscuits and sausage you may want to include some gravy. Also try to keep things warmer. I had the eggs, which I believe were powdered and the sausage. Both were cold
The breakfast was ok. They provided decent options.
Stayed in August 2022
Reviewed: 26 July 2022
Kristen
United StatesThis review has been hidden because it doesn't meet our guidelines.
Skala, Greece
Westerstede, Germany
Toronto, Australia
Salerno, Italy
Kiriánna, Greece
Kremnica, Slovakia
Taipei, Taiwan
Seoul, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content