lack of storage in the room (minimalist decor), pool areas not cleaned well overnight; garbage cans not emptied pool chairs and drink tables dirty, pool deck area dirty with spilled drinks/food, paid for 3 people in room but only got coffee and water for 2; although this is part of resort fee; doesn't make sense to only get 2 when more people in room. crazy busy pool area on weekend but peaceful and relaxing from Sunday onwards. Kind of far to walk to Downtown palm springs

Room was big with two king beds, and coffee maker and fridge. Nice to have three pools and two pool areas to go to. meals in restaurant onsite were good. Pretty landscaping on grounds. Liked the overall decor and theme. Nice to have 7-11 across the street and liquor store a block away. Some good restaurants nearby too.

Stayed in May 2024

Service at pool minimal. We had to order at bar for everything. No one came to us. Everything dirty at pool. They never cleaned side tables so we had to do it ourselves.

Location and restaurants are great.

Stayed in May 2024

There were no cups or glasses in the room- Covid is no longer an issue and paper cups are unacceptable. Being from Australia, I would like a kettle to make tea. I hated the cheap plastic cups for drinks around the pool - please use reusable drink ware and no plastic straws!! The cafe around the main pool was disappointing with little ambience.

Bed was very comfortable and spacious. Appreciated the water. Main pool area was good. The fire pits were great.

Stayed in May 2024

Friendly staff. Relaxing atmosphere.

Stayed in May 2024

I had torn bed sheets and a shower head that broke off and hit me during the shower. The bed was uncomfortable.

Friendly staff and location. Ease of entry with key wristband.

Stayed in May 2024

The rooms are getting older. We were on the second floor near the stairwell. The door to the stairs absolutely slams very loudly every time it is used. It was so loud it would wake a person up at night. Need to put a soft close on the door.

Location was great, and the staff were excellent! The amenities were great.

Stayed in April 2024

My room was right outside the pool area, and they have a DJ at night, only until 8pm, but I had a terrible headache and it was kind of hellish.

The size was great, several choices to eat, a great happy hour, and a wonderful pool area.

Stayed in April 2024

Our bathroom was a little tired and limited hanging space for 4 people. Also room was not cleaned or towels changed for several days.

Very relaxing whilst having a fun atmosphere. Facilities were excellent and staff very helpful and friendly.

Stayed in April 2024

The pools were great. Wish the food was available later than 9pm. The beds were very comfortable.

Stayed in April 2024

Walls were very thin - we could hear everything in the room next to us and lots of noise from the room above us. The "view" was of the parking lot.

Stayed in April 2024

The price was a bit high and the hallways always had plastic trash in them. The cleaning crew definitely didn’t have pride in the property as they left garbage from their carts constantly in the hall (plastic covers) and ignored them for days.

Great pool, cute rooms, and fantastic location.

Stayed in March 2024

Pool was amazing though the pool bar for food or drinks was very short staffed.

Stayed in April 2024

Need more staff. No towels available in the pool area. Low expectations during dinner at JGW restaurant. Rooms need remodeling.

Near downtown.

Stayed in April 2024

The pool that was near to my room was closed for an private party almost empty so we had to use the main pool that was overcrowded and impossible to get a pool bed. If you wanted a drink at the pool bar you had to wait a lot.

It is located close to the main street, the room was normal, the shower was great. The staff at the front desk were very friendly and parking was easy.

Stayed in March 2024

Not enough staff at the pool and restaurants and rooms and property needs some more upkeep.

The pools, pool bar, and restaurant options were great. Very family friendly and relaxed environment.

Stayed in April 2024

Spa prices are high.

Large resort with lots of amenities (pools, bars, restaurants, spa). It was spring break so lots of families at resort. Comfortable mattresses, nice facilities and relaxed vibe. We used this as our base to explore Joshua Tree, visit towns in the valley and go road biking.

Stayed in March 2024

Clean, fun atmosphere

Stayed in March 2024

We asked for a late checkout (only 30 min) but they would not approve. Overall though a good place to stay.

We received an upgrade to a nicer room which was great. Great pool and room faces a courtyard allowing you to sit outside. Cleaning staff seemed a little overwhelmed, but were nice when you asked for anything.

Stayed in March 2024

The property is well kept and although it is big, the signs make it easy to navigate.

Stayed in March 2024

I was called the customer service regarding add one more person. Customer service told me don’t need to pay extra money but now I received the email saying will be charged me . Really not happy and not accept !!👎

Stayed in March 2024

Weather was cool and rainy so didn’t enjoy the facilities like we expected. Great fitness room. Room and halls were dayed snd worn.

Didn’t eat on site.

Stayed in March 2024

The food options were limited. Menus were not extensive. Not a lot of staff working at the restaurants.

The resort was fun. The margaritaville theme was fun. Staff was good if you searched them out. There was not a lot of concierge/front desk help.

Stayed in February 2024

The gym as too small with sparse equipment

Great sized room - like an apartment - two big TV’s with queen size bed! Two good sized pools. Happy hour around the pool 3-4 and then in the inside bare 4.30 till 6pm! Free bike hire and free parking for hire car! Great atmosphere all around. Definitely recommend

Stayed in March 2024

The room needed renovation. The bathroom door wouldn't close and the door handle was loose. Also limited TV channels to entertain the family. Would have liked to sign in to stream our own network.

The pool, the restaurant and the facility.

Stayed in March 2024