505 North State Street, River North, Chicago, IL 60654, United States
#61 of 182 hotels in Chicago
Guests' ChoiceBased on 853 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 28 May 2024
Courtney
United StatesRestaurant not enough on menu
Property was very nice, could have a bigger menu for restaurant
Stayed in May 2024
Reviewed: 24 May 2024
Janice
United KingdomWhile the public areas had a luxury feel this feeling was not reflected in the room we stayed in. We felt the room furnishings were functional rather than luxurious. While the room was clean ,comfortable and well maintained the furniture and fittings including the bathroom looked dated.
Ideally located for exploring Chicago. There were many restaurants and bars within an easy walk of the property. Our room was large and spacious. Reception staff were friendly and helpful.
Stayed in May 2024
Reviewed: 19 May 2024
Jean-paul
CanadaRoom 706 was just above a ventilation unit which was noisy.
Stayed in May 2024
Reviewed: 14 May 2024
Nasir
CanadaLocation is prefect
Stayed in May 2024
Reviewed: 10 May 2024
Paula
United StatesThe scent in the light by is slightly overwhelming. A little lighter would be lovely.
FANTASTIC location. Friendly staff and comfortable rooms.
Stayed in May 2024
Reviewed: 10 May 2024
Derek
United KingdomBeing a bit picky but the shower could be modernised
Location, pool, breakfast and comfy room
Stayed in May 2024
Reviewed: 8 May 2024
Cao
Vietnamno
Location
Stayed in May 2024
Reviewed: 27 April 2024
Ivan
United StatesRoom need be renovated
Location, so close to train station and magnificent mile
Stayed in April 2024
Reviewed: 16 April 2024
Manon
NetherlandsNothing really, breakfast was included but was a la carte in a restaurant separate from the hotel.
The room was very spacious with a lovely view. The bathroom had everything one needs, and I could relax in a real bath instead of shower! Neighbourhood was lively but quiet enough in the evening to sleep.
Stayed in March 2024
Reviewed: 16 April 2024
Jon
United KingdomFood was pricey
Great location. Very helpful staff. High standards
Stayed in April 2024
Reviewed: 16 April 2024
Abigail
United StatesBoth during my check-in and check-out times, there was only 1 person working the front desk. It was a long delay both times before it was my turn. There should never be just one person. Also, there is no refrigerator in the rooms, so I couldn't bring dairy leftovers. I did bring some pastries back that were thrown out by housekeeping, although they were inside a paper bag on the counter, and not on the floor by trash. I was very surprised and disappointed that my pastries were thrown out.
The location is great. It's a block away from the Grand Red Line stop. Walkable to all things downtown Chicago. The facility is clean. My room had bottom to top windows so the views were great!
Stayed in April 2024
Reviewed: 13 April 2024
Boz
TurkeyBathtub with curtain, no cabin, no fridge
Clean room, comfortable bed, nice location
Stayed in April 2024
Reviewed: 7 April 2024
Ashley
United StatesThe pool wasn’t very clean and the outside of the building had some loitering.
Clean and the room was nice.
Stayed in April 2024
Reviewed: 1 April 2024
Jordan
United StatesA mini fridge would have been nice.
Only bought croissants… excellent!!
Stayed in March 2024
Reviewed: 28 March 2024
Nicholas
United StatesLocation was great! Small hotel where the staff was so nice. Everything was easy and that’s how a hotel stay should be.
Stayed in March 2024
Reviewed: 13 March 2024
Anna
United StatesThe rooftop bar was closed for the season and the street noise was loud.
Location is perfect. The street noise is a little loud if you are a light sleeper. The beds are comfortable but a little firm. The air conditioner wasn’t working one night but overall a good stay
Stayed in March 2024
Reviewed: 5 March 2024
Liam
United StatesOff-site parking is really the only negative
Amazing staff who went out of their way to accommodate even simple requests. The doorman had a little gift bag for my 3yo daughter as we got on the elevator and the front desk staff was so friendly. Breakfast in CBR was delicious and Edgar provided us with a great service experience!
Stayed in March 2024
Reviewed: 19 February 2024
Pruitt
United StatesNo mini fridge or microwave in the room which turned into a major inconvenience while traveling with a small child. We couldn’t switch our original reservation so had to cancel the booking and reschedule a different way.
Location, staff, cleanliness
Stayed in February 2024
Reviewed: 16 February 2024
Kiesha
United StatesI don’t like that it’s no valet parking
Stayed in February 2024
Reviewed: 15 February 2024
Camryn
United StatesI didn’t like the dust in the rooms, the ripped headboard, and the restaurant being closed.
I loved the size of the rooms, the location and how quiet it was.
Stayed in February 2024
Reviewed: 11 February 2024
Kristin
United StatesThe parking situation really sucked. We didn't expect to park off-site and to have to pay $50 for overnight parking. We asked about parking validation, and it seemed that the front-desk worker was trying to sell us some sort of parking pass for the day that was $65. We were confused by that.
We enjoyed the friendliness of the staff. Facility was very clean.
Stayed in February 2024
Reviewed: 13 January 2024
Pamela
United StatesGorgeous Rooms with city views. Beautiful decorated. Also, very clean. The food in the restaurant was amazing - and the staff made breakfast worth going to each day as they were so friendly and welcoming. Did I mention how good the food is?!
Stayed in January 2024
Reviewed: 9 January 2024
Itsuro
United StatesI can’t use microwave in room.
Location
Stayed in December 2023
Reviewed: 30 December 2023
Sharnesha
United StatesI think for the price, complimentary breakfast should be included, at least cereal, fruit, and bagels. I wouldn't say I liked the checkout time. It should be between 12 pm-2 pm; usually, when someone stays at a hotel, it's a getaway.
I liked the size of the suite; the beds were comfortable, the bathroom was big, and it included a jacuzzi.
Stayed in December 2023
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