31 West Ohio Street, Indianapolis, IN 46204, United States
#73 of 152 hotels in Indianapolis
Guests' ChoiceBased on 348 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.4
Value for money
7.3
Free WiFi
8.3
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End of dialog contentReviewed: 26 April 2024
Michelle
United StatesI liked the parking in the lot
Stayed in March 2024
Reviewed: 10 April 2024
Łukasz
Poland- no vegetables for breakfest
+ Localization + Staff
Stayed in April 2024
Reviewed: 10 April 2024
Emily
United StatesReception staff was friendly but fairly incompetent - insisted we booked a room with a king bed instead of two queens, until I pulled up my confirmation email and proved he was wrong. Then he said I told him the wrong name for the reservation and he was looking at someone else. We did NOT get the adjoining or nearby rooms we had requested, even though I made the request a month in advance and then confirmed it the day before. Having premium Marriott status got us absolutely nothing - no late checkout, no breakfast, no benefit at all. Valet parking was $50 (!!) but there are plenty of inexpensive nearby lots that you can book if you don't mind walking a couple blocks.
Room was clean and comfortable, if a little small. Location was perfect - right downtown and walkable to everything we wanted.
Stayed in April 2024
Reviewed: 3 April 2024
Mrs
United StatesN/a
N/a
Stayed in March 2024
Reviewed: 25 March 2024
Theresa
United StatesAll 4 lamps worked, but room still so dark Shower could have drained faster
Comfortable bed, good shower, great view of Monument Circle
Stayed in March 2024
Reviewed: 18 March 2024
Matt
United StatesBreakfast buffet was good but charging full price for a 3 year old is kind of silly. The exhaust fan in the bathroom didn’t work.
Location in downtown close to Lucas oil stadium
Stayed in March 2024
Reviewed: 17 March 2024
Stephanie
United StatesN/A
Central Downtown
Stayed in March 2024
Reviewed: 24 January 2024
Janet
United StatesEverything , room was cold but did warm up and Desk staff was so very caring about the problem. It was so very cold out the night we were there. Thank you though for a pleasant stay despite the cold there in Indy
Stayed in January 2024
Reviewed: 23 December 2023
Rachel
United StatesFront staff was short tempered - didn’t smile much. There should be an on-site option for larger truck parking instead of having to go 2 blocks down. Tub didn’t drain quick at all so we were standing in our own dirty water.
I loved the view of the monument.
Stayed in November 2023
Reviewed: 1 December 2023
Brandy
United StatesI was double charged and I'm having a terrible time getting my money back.
Stayed in November 2023
Reviewed: 28 November 2023
Dyrkacz
United StatesParking fee
Very nice clean
Stayed in November 2023
Reviewed: 14 November 2023
Ellen
United StatesWas too far from theater.
Staff was pleasant and helpful. Everything was very clean. Restaurant had great food.
Stayed in October 2023
Reviewed: 16 October 2023
Patricia
United StatesWould have liked coffee available in the lobby, Room option wasn't great.
Room was very nice and well-equipped.
Stayed in October 2023
Reviewed: 8 September 2023
Ben
United StatesLocation, friendly staff, extremely clean.
Stayed in September 2023
Reviewed: 22 August 2023
Alana
United StatesLoad music until after midnight, not sure where it was coming from
Pool, clean room
Stayed in August 2023
Reviewed: 21 August 2023
Rafael
BrazilPrices were too high due to the Indy race, but far away from the hotel valuation
Location, good breakfast
Stayed in May 2023
Reviewed: 11 August 2023
Abraham
United StatesRoom service wasn't up to par. I went downstairs asking for some new batteries for the TV remote in the room the receptionist said she'd call engineering. After 25 mins, I called the desk downstairs and then the same receptionist said she'll bring the batteries herself. We never got our batteries that night.
The cleanliness of the room was good. The overall place was well maintained and exceeded expectations.
Stayed in August 2023
Reviewed: 4 August 2023
Grove
United StatesHousekeeping trying to enter the room three times before checkout
Stayed in July 2023
Reviewed: 20 July 2023
Tamica
United StatesDidn't like that the pool was close and u have to pay for breakfast, also need to have microwaves in the rooms.
Serivces
Stayed in July 2023
Reviewed: 19 July 2023
Daiuna
United StatesThe pool wasn’t open
The view
Stayed in July 2023
Reviewed: 13 June 2023
Rajiv
AustraliaNot applicable.
Everything from staff, rooms, facilities and location were fantastic.
Stayed in June 2023
Reviewed: 6 April 2023
Jami
United StatesI wish the staff would have communicated the parking fees and the process of checking out when leaving the garage.
I love the location and the openness of the lobby area.
Stayed in April 2023
Reviewed: 6 April 2023
Allyse
United Stateslate dinner took forever, but staff was nice and we were patient.
Stayed in April 2023
Reviewed: 22 January 2023
Elaine
United StatesThe parking garage was a nightmare. Low clearance. My husband hit his head on the ceiling. The restaurant has limited selection for kids friendly foods. Breakfast was a joke and expensive not worth $20 for an adult and $10 per kids.
The hotel was nice and clean. The staff was super friendly.
Stayed in January 2023
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