Overpriced!

Nice hotel, great staff.

Stayed in April 2024

Lack of pool or spa

Helpful staff. Cafe and bar

Stayed in April 2024

Very modern, contemporary rooms, spacious and clean. 10 minutes to River Walk…

Stayed in April 2024

Super clean great staff

Stayed in March 2024

Service was great

Stayed in April 2024

No comment

Every one was so nice not to far of a walk to riverwalk

Stayed in March 2024

All of the staff were exceptionally helpful and gracious. Our room was very clean, modern and comfortable.

Stayed in February 2024

The parking cost seemed exceptionally high.

Clean and convenient

Stayed in March 2024

The lack of how to get to attractions, valet parking but I understand, the morning front desk staff. More information on how to utilize electric scooters/bicycles to get to the riverwalk would have been great, I understand why you have valet parking, but the ability to walk to your car does not seem value friendly, the morning staff seemed unapproachable. Also, there were children either above or next to us that were stomping and running early in the morning.

I liked the atmosphere, valet employees, and the location. The renovation and uniqueness of the hotel is great, the valet employees (contractors) are warm and friendly, the location is good, but closeness to a homeless shelter is not ideal.

Stayed in March 2024

No swimming pool so not kid friendly.

The property was updated and beautiful. The room was spacious. The rainfall showerhead was marvelous. The property was in a perfect location for us.

Stayed in March 2024

No microwave in room A/c and wasn’t working great

Staff was friendly and easy to talk to

Stayed in March 2024

The mattress needs to be replaced on the bed. I kept rolling to the middle.

This property was remodeled meticulously and was so precious! Loved the boutique hotel feel and the personal atmosphere. We would stay in a hotel like this everywhere we went if one was available.

Stayed in February 2024

TV didn't get very loud, was trying to watch a movie and the volume was barely a whisper. In addition to this the TV was placed away from the TV which was strange so you had to watch at an angle instead of just looking straight from the bed. Also had trouble with the TV menu going off so I couldn't change channel - obviously all very minor annoyances. Valet parks your car in the parking lot literally steps away. Seems a little silly to have a valet just let us park in the lot of the building.

We stayed here since we were going to an event at Rock Box/Vibes. It was literally like a 5 minute walk to the venue and even at night felt safe walking since it was close (only about 2 blocks away). The Alamo Dome is also nearby so would be a short walk there as well. For the value of the hotel compared to other hotels in the area this was a no-brainer. Was affordable and luxurious. Location was excellent, very close to some cool restaurants and bars literally within the same block so you can walk. Hotel also had a very charming and boutique vibe to it everything was very clean and very nice overall.

Stayed in January 2024

Nothing!

Good location. Really lovely staff at reception, valet and in the bar. Room was very nice and matched the photos.

Stayed in January 2024

Maybe just one diffuser in the lobby not two. Was a little strong, not bad but could be to some people. Nothing else really, the place is well worth the money.

Convenient location with easy access to downtown San Antonio. Excellent valet parking, felts safe. Spotless hotel, room. Great bar tender. Nice coffee service.

Stayed in January 2024

I have no dislikes from my experience there for the weekend. I think everything was great, especially staying there during a holiday weekend. My New year had a great start!

The Aiden Best Western met my expectations. The hotel is chic and beautifully embellished. I love how convenient the hotel is to the Riverwalk and its many attractions nearby. The bar is nice and the staff, including the bartender, was very welcoming.

Stayed in January 2024

Advertises as if the hotel is on the Riverwalk. However, it's on the other side of the highway and a 15 walk away from the Riverwalk. It's close, but not "on the Riverwalk".

Stayed in December 2023

The bar tender in the lobby bar was slightly rude on 2 separate occasions.

The room was spacious, nicely decorated, and clean.

Stayed in December 2023

n/a

Gorgeous hotel. Wifi was great -- I was able to work from my room with no problems or service interruption. Lively bar scene on first floor. Plenty of nearby restaurants.

Stayed in November 2023

Nothing!

Clean and modern hotel. Short walk to the River Walk, Alamo, and Amtrak Station. Friendly staff!

Stayed in November 2023

The noise isolation between floors is not perfect, so I usually woke up in the morning to the upstairs neighbor walking and my ceiling creaking. Otherwise everything was very good, so 9/10...

Stayed in November 2023

The outside noise at night. And it didn't have a restaurant for evening food. I wasn't safe walking at night so I had to do Door Dash and it was expensive. And no microwave in the room but the staff assured us we could use the downstairs one as much as we like!

It was clean and staff was nice

Stayed in November 2023

The location is excellent. The staff is outstanding. It was my family's best hotel experience in years. Your establishment will be our go to hotel in San Antonio.

Stayed in November 2023

The bed was very hard and uncomfortable

Location great for Alamodome

Stayed in November 2023