11221 San Pedro Avenue, San Antonio, TX 78216, United States
#226 of 320 hotels in San Antonio
Guests' ChoiceBased on 2545 hotel reviews
6.6Cleanliness
7.0
Comfort
7.1
Location
7.8
Facilities
6.8
Staff
7.6
Value for money
7.4
Free WiFi
6.6
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End of dialog contentReviewed: 23 May 2024
Adrian
SpainI was underwhelmed by the state of the facilities. I didn't expect a 5-star hotel for the price, but dirty shared spaces and a not-cared-about bathroom marked my stay. I encountered myself with some bugs in the shower as well.
The personell was very kind and professional, and a bus stop next to the studio allows you to reach the downtown in about 45 minutes, which was great for me.
Stayed in May 2024
Reviewed: 9 May 2024
James
United StatesWi-Fi was terrible
Stayed in May 2024
Reviewed: 8 May 2024
Maria
United StatesAll the hall was dark and the first light didn’t work
N/A
Stayed in May 2024
Reviewed: 5 May 2024
Hailie
United Statesalthough we were in a non smoking room along with the room next to us the people in the room next door were smoking, so it made our room smell like smoke 24/7 from the time we got there to the time we left.
it was comfortable with good staff.
Stayed in April 2024
Reviewed: 19 April 2024
Harborth
United StatesDidn't much like that after hours there isn't anything convenient for food, ect. Also televisions could use to be updated.
I love the size of the room, there large an have plenty of space. There is no being closterphobic here. Full size kitchenettes.
Stayed in March 2024
Reviewed: 18 April 2024
Collier
United StatesWell it's not the Hilton *)
Location + friendly staff
Stayed in April 2024
Reviewed: 15 April 2024
Rene
United StatesToilet took forever to fill! Lady at the front desk wasn't customer friendly.
Location
Stayed in April 2024
Reviewed: 15 April 2024
Irma
United StatesIt’s ok
Price value
Stayed in April 2024
Reviewed: 12 April 2024
Nehemias
United StatesVery outdated, the drawers, the tables, everything. Shower faucet handle was almost falling off. Had to bring linens to their laundry room and swap out the used and dirty ones. Blanket was old, stained and had human hair on it. Bathtub so old thought it was filthy but it's an old worn out tub. Hair in shower when I arrived. Microwave was also dirty. No seated smoking area, except maybe around the pool area but that's not arranged for smoking just lounging.
5 minutes drive from the airport, lights and all. Spacious room. Decent amount of parking. Full-sized fridge, 2-burner stove (if you bring your own pots and pans), microwave. Laundry room available for personal review. They did allow me to check in early, offered to change my room when I started noticing some things [see below] but I was too tired and lazy to grab everything already unpacked--so they gave me cleaning supplies as I requested.
Stayed in April 2024
Reviewed: 8 April 2024
Richard
United StatesThe bed linens were stained and still had hair stuck to them. the upstairs rooms AC were dripping water so every time we left we had to dodge water puddles and drops. The people in the room behind us I’m guessing were very loud. The sink in the kitchenette made a horrible vibrating sound when you tried to use the hot water. The pool was occupied by loud people playing music, and later we could see from the second story that there was a lot of debris floating around the bottom so we didn’t use it. Ice machine was inaccessible when we checked out, maybe put it near the vending machines so people can use it for early morning departures. When we checked out the front desk was locked so we left our room keys wedged in the door. There was a broken down car in the parking lot that people were sleeping in the entire time we were there.
Great location near the airport. Room was a good size and the AC worked great in our room. The Lady at the front desk when we checked in was really nice. You definitely get what you pay for staying here.
Stayed in April 2024
Reviewed: 2 April 2024
Arthur
Hong KongStaff friendly Quiet place Close to airport Can walk to about 15 minutes and come to a place to eat Nice
Stayed in February 2024
Reviewed: 1 April 2024
Partida
United StatesWiFi didn’t work.. & the shower didn’t work, had to bathe with the tub in rm 320. Ac was loud and noisy
Peaceful guest and location. Felt safe
Stayed in March 2024
Reviewed: 21 March 2024
Eric
MexicoDrawers in the room were broken. One of the burners didn't work so well and the coffee maker in the room was missing.
Close to the airport and great restaurants. The kitchenette was perfect for a home cooked meal.
Stayed in March 2024
Reviewed: 4 March 2024
Rust-wiggins
United StatesThe room was clean and set up nice. I booked because we're in the process of moving and I needed some place for my daughter and son-in-law and 5 months old grandson I like the fact of the kitchen and full size fridge for the price o got compared to other extended stays.
Stayed in March 2024
Reviewed: 24 February 2024
Nicole
United StatesThe WiFi service barely works, our room was NOT mopped, I had to wipe floors down with disinfectant wipes and they were literally black.
There was no available breakfast but the staff was overly friendly and kind.
Stayed in February 2024
Reviewed: 23 February 2024
Williams
United StatesFront desk associate was rude
Was very clean always seen a housekeeper
Stayed in February 2024
Reviewed: 22 February 2024
Charlotte
United StatesCould have been cleaner; and the hotel host tried to charge me $25 for wanting to check in early even though the room was ready. Felt like they were trying to get me - of course, I refused the fee and just waited. Also, they need to perform pest control at least once a month since folks actually live there! We saw a roach in our room the day we checked out
Room was very spacious and the bed very comfortable. The room could have had more than one trash can; however, it was a great stay for a very reasonable price.
Stayed in February 2024
Reviewed: 13 February 2024
Marcia
United StatesThe fact that the room was under my name and another person was givin a key with out permission from me first
It was quiet
Stayed in February 2024
Reviewed: 31 January 2024
Lucretia
United StatesThe stove didn't work all the way, and it was a couple of light bulbs out, but other than that, it was a comfortable stay....
Latoria and Robert was very helpful and understanding of our concerns, 5 🌟 for them two,very loving people, besides that the stay was comfortable....
Stayed in January 2024
Reviewed: 28 January 2024
Annette
CanadaRoom was very dated and not clean found a dirty q-tip in the toaster. Noisy neighbors that live in the rooms in a long term basis
Location
Stayed in January 2024
Reviewed: 21 January 2024
Elva
United StatesNosier
Clean
Stayed in January 2024
Reviewed: 20 January 2024
Librado
United StatesGot stuck next to a bad neighbor - loud (tv & voice)
Price. Big Room. Clean Room. good location.
Stayed in January 2024
Reviewed: 4 January 2024
Edgar
United StatesSheets stained
Room had a fridge microwave stove all the good stuff
Stayed in January 2024
Reviewed: 23 December 2023
Claudia
United StatesThe studio was muggy and dusly when we arrived. I explained that I'm asthmatic and allergic to dust, to please let housekeeper pass a clean moist cloth on surfaces and mop the floor. The housekeeper only passes a dry cloth, which left everything unchanded. I rented it daily for 5 days, and housekeeping personnel refused to provide clean sheets and towels, even on the FOURTH day.... I got it myself after several trips to the front office. That's because most tenants there are renting for extended stays. But they shouldn't give such hard time to a mom and 10 year old paying $70/daily for a crash & shower spot.
It was close to the airport. And there was a lil gas station shop for basic needs at the corner.
Stayed in December 2023
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