6511 West Military Drive , San Antonio, TX 78227, United States
#287 of 319 hotels in San Antonio
Guests' ChoiceBased on 1382 hotel reviews
5.4Cleanliness
5.9
Comfort
6.0
Location
6.9
Facilities
5.6
Staff
7.1
Value for money
6.2
Free WiFi
8.1
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End of dialog contentReviewed: 6 June 2024
Onesha
United StatesThe pictures are obviously fake . I booked specifically for the shower. On the photos the shower was more spacious, had a bench , and a detachable shower head . That’s what I NEEDED because I just had surgery . There was also no phone lines . I couldn’t call the front desk from my phone and the room phone didn’t work either . Also had what may have been a bed bug crawling ! Took a video . Didnt even bother going to complain because I was in pain and ready to go . It wasn’t 100% terrible but it wasn’t to my liking at all .
Like how close it was to sea world
Stayed in June 2024
Reviewed: 3 June 2024
Amy
United StatesBed caved in No protein options at breakfast
Price was good
Stayed in June 2024
Reviewed: 31 May 2024
Trysha
United Statesmissing blankets on one of the beds, female front desk clerk had an attitude, male fdc was pretty awesome. housekeeping skipped over our rooms, even at 5pm our room was untouched, and we left around 9 am each day n returned between 5-6 p.m. outside our room in the parking lot was dog s*** (no one cleaned up after dogs), aggressive dogs were permitted on property.
breakfast bar, comfort of the beds
Stayed in May 2024
Reviewed: 26 May 2024
Tman
United StatesI thought I was getting a deal since i am not familiar with the city, but I think I booked on the wrong side of town lol. But it's whatever nothing bad happened just location seemed sketchy.
Good deal for a nights stay if money is tight, but next time i will definitely be paying more for a hotel in a better location. Staff was cool no complaints.
Stayed in April 2024
Reviewed: 17 May 2024
Nathan
United StatesThe bathroom was terrible. If you're a little person, you will drown in the shower. The bathroom door wouldn't shut right, and the shower door was falling off the wall. Roaches in the room.
The bed was decent.
Stayed in May 2024
Reviewed: 14 May 2024
Norwood
United StatesThere were a lot of bugs on the ceiling and behind the towels in the bathroom.
The staff was friendly and helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Brady
United StatesThe beds were hard and the ac didn’t work.
Stayed in May 2024
Reviewed: 13 May 2024
Vega
United StatesCould hear the noise from traffic in our room but nothing concerning. The room was a little dirty on the floor by the fridge and next to beds other than that it was ok. Pool was clean AC was cool as expected
It was calm and seemed safe.
Stayed in May 2024
Reviewed: 12 May 2024
Katherine
United StatesThe rooms were dingy and needed painting, the white sheets were off white from I’m not sure what.
Stayed in May 2024
Reviewed: 10 May 2024
Brenda
United StatesSheets were not changed and stained. Lots of hair in shower drain
Location
Stayed in May 2024
Reviewed: 7 May 2024
Janie
United StatesIce machine was not working any where on property.
Hotel was great location. Across the street for airforce graduation
Stayed in May 2024
Reviewed: 29 April 2024
Brianda
United StatesTHE BATH WAS CLOGGED WITH HAIRS. GOING UPSTAIRS WAS WELL BUT SMELLED BAD
Stayed in April 2024
Reviewed: 29 April 2024
Mariah
United StatesWhat I did not like about the stay, it was not in a good location of San Antonio. It was right next to a river dam. The pool was open but the outdoor furniture was very poor, some of it was broken. The rooms had wood tile, no carpet. So you can see how dirty the floor still was. The bathroom looked like it had a little but of mold going on above the shower. It just didnt look nothing like the pictures online, I just know next time to pick a better location.
What I liked about my stay was the wifi access, and the ice cream vending maching.
Stayed in April 2024
Reviewed: 26 April 2024
Craig
United StatesThe staff. Most Staff were unable to understand English . The breakfast was lousy . No milk or cream for 2 days. Many people live there, they got all the breakfast stuff early, with over an hour left in breakfast time, each day they had ran out of food.
It was nice and clean. Bed was comfortable
Stayed in April 2024
Reviewed: 20 April 2024
Steve
United StatesNeeds updated and good deep cleaning inside and outside. Stairs and walk ways especially.
Basic breakfast but decent
Stayed in April 2024
Reviewed: 17 April 2024
Carol
United StatesRoom was dirty
Reasonable price
Stayed in April 2024
Reviewed: 14 April 2024
Candelaria
United StatesRun down and a lot of pot holes and our beds the comforters had stains and the smell of the rooms were not pleasant
It was quiet for the most part
Stayed in April 2024
Reviewed: 14 April 2024
Silvia
United StatesWent down to breakfast and there we're little bugs around waffle maker and tried to tell person that worked there their were bugs and didn't care, all she cared about was getting to the cereal and pouring herself some and didn't bother to clean area where bugs were.
Room was clean
Stayed in April 2024
Reviewed: 10 April 2024
Bueno
United StatesThey took almost a month to give me my deposit back, actually I had to call them and ask for it, but instead of getting it back they charged me another 100 dollars. So I had to contact my bank and they settled it. Your best bet is to pay cash for your deposit
The location is good
Stayed in March 2024
Reviewed: 9 April 2024
Mary
United StatesThe restroom door would not close. The Wi-Fi box was hanging off the wall, the front door did not seem very secure. The parking lot was horrible
They ran out of food. Didn’t have a big variety
Stayed in April 2024
Reviewed: 4 April 2024
Marshall
United StatesThe bathroom needed updating, the bedroom mirror was old and dirty and there was no gym.
It was close to the base and the price was fair.
Stayed in March 2024
Reviewed: 1 April 2024
Ysaguirre
United StatesNo oatmeal and all the homeless people that where around and the cops omg no
The breakfast was ok and bed was comfortable
Stayed in March 2024
Reviewed: 1 April 2024
Amanda
United StatesWe thought we were staying in the main part of the hotel when we checked in late even after telling them we were going to be late they acted like they couldn’t give us a room and then ended up sticking us in a separate building away from the main property and it was scary. This part was very run down facing the dumpsters of a business on the other side of a fence and just scary. I felt like the stuck me where people pay by the hour.
Location was right near the military base where we were going so that was great and right off the exit ramp. Surprised that the room was a good size and fairly clean. I say that because the sheets had a couple of stains but they were clean.
Stayed in March 2024
Reviewed: 31 March 2024
Krisztina
CanadaThe building is badly in need of repair. Even the semi-renovated room that we were in had crumbling walls and missing baseboards. The mattress was horrible and gave my husband a backache and stiff neck for days.
The selection was limited but OK.
Stayed in March 2024
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