750 Sutter Street, Union Square, San Francisco, CA 94109, United States
#17 of 224 hotels in San Francisco
Guests' ChoiceBased on 458 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.1
Value for money
8.8
Free WiFi
8.4
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End of dialog contentReviewed: 20 May 2024
Anne-francoise
Portugalnice spot well located, in a nice area of SF comfortable bedding, especially in the bedroom well equiped kitchen welcome papers to guide our stay
Stayed in May 2024
Reviewed: 20 May 2024
Daniel
IsraelNothing in particular.
The space, the room size, the location, the facilities, the comfort of the bed, the laundry facility....
Stayed in May 2024
Reviewed: 9 May 2024
Xiao
AustraliaNothing
So spacious and so clean and nice location
Stayed in May 2024
Reviewed: 7 May 2024
Nadege
SwitzerlandJust 1 block away the neighbourhood is rough but it can easily be avoided.
We stayed in a suite with 1 bedroom, 1 sofa bed and a kitchenette. We were really comfortable, there was enough space for the 3 of us. The hotel is nice, there is a playroom with a pool table and the location is central.
Stayed in May 2024
Reviewed: 6 May 2024
Jordana
CanadaNo problems
Good location, clean hotel, separate bedroom, kitchenette
Stayed in May 2024
Reviewed: 6 May 2024
Jennifer
United StatesThe location was not too far from the major sights. Unfortunately we didnt realize until the end of our stay thay the cablecar stop was just 3 blocks away from the hotel. Right after we checked in, we were directed to the concierge who held us up for a little bit trying to get us to attend what I assume was a timeshare presentation. Fortunately, nobody asked us again during our stay. Also, we had an issue with our toilet and asked if someone could fix it on our way out, and when we returned to the room at the end of the day it had not been fixed. We ended up handling it ourselves because it was very late in the day.
The lobby and the rooms were very nicely decorated and everything was very clean. The bed was comfortable, and we were provided with everything we needed 6 our stay. It was great to have a kitchen and kitchenware available to use (everything except a stove/oven). The staff was friendly and helpful. They recommended a restaurant for breakfast only a few blocks away - we ate there every day and it was so good (and there was a discount for hotel guests).
Stayed in April 2024
Reviewed: 6 May 2024
Wt
ThailandNo cleaning everyday
Room is spacious for 4 people with full equipped cooking ware. Location is closed to tourist attractions by walking.
Stayed in April 2024
Reviewed: 5 May 2024
Steve
United Stateshelpful staff regarding parking
Stayed in April 2024
Reviewed: 4 May 2024
Angelos
GreeceCould negotiate a better price for parking with the nearby establishments.
Very nice location, clean and very helpful personnel.
Stayed in April 2024
Reviewed: 2 May 2024
Barbara
United StatesTry to sell guests a Wyndham time share with daily calls to your room.
The room was large with pullout sofa, efficiency kitchen. Immaculate. Safe area. Great staff. Free laundry and detergent. Workout gym. Pool table. Free popcorn, hot chocolate, games. I highly recommend this facility.
Stayed in April 2024
Reviewed: 1 May 2024
Andrew
CanadaN/A
Very nice property, clean and staff was very friendly and helpful.
Stayed in April 2024
Reviewed: 1 May 2024
Aleksandra
AustraliaGreat value for money. Good location, spacious and clean room. Safe- lobby always attended by staff.
Stayed in April 2024
Reviewed: 28 April 2024
Alyssa
United StatesI think the hotel's wifi could be a bit better
I liked how clean and safe the hotel felt at all times. The staff was also very helpful and friendly. It was also very relaxing/nice to come back to after a very long day out in the city.
Stayed in April 2024
Reviewed: 27 April 2024
Louise
AustraliaThe room was poorly lit, especially the bedroom. That made it difficult for reading and deflated mood.
Location, room size and amenities, great shower, helpful staff, guest laundry
Stayed in April 2024
Reviewed: 26 April 2024
Laura
United StatesFront desk staff was sub par in attention paid to guests. 1 was putting on makeup at the desk instead of helping us.
Excellent rooms: updated, clean, well stocked. Location was in the heart of San Francisco; felt like a local not a tourist.
Stayed in April 2024
Reviewed: 24 April 2024
Margarida
PortugalNothing to say
Extremely nice staff, complementary water, coffee and tea
Stayed in April 2024
Reviewed: 21 April 2024
Sharon
IrelandGreat location. Great staff
Stayed in April 2024
Reviewed: 21 April 2024
Alan
IrelandNothing
Perfect
Stayed in April 2024
Reviewed: 21 April 2024
Elizabeth
United KingdomCheck in was trying as computers went down but staff were pleasant and we were able to complete the process next morning.
Spacious apartment with kitchenette was perfect for our family.
Stayed in April 2024
Reviewed: 20 April 2024
Marisa
ThailandThe area around hotel is not so clean and there are some homeless walking around.
The hotel is beyond my expectation. My kids love the game room and the staff are excellent.
Stayed in April 2024
Reviewed: 18 April 2024
Kristin
AustraliaNothing
The suite is very comfortable and perfect for a couple. It's reasonably priced for the size and view. The foyer is lush. The staff were friendly and courteous.
Stayed in April 2024
Reviewed: 15 April 2024
Pradipkumar
IndiaAll good
All good
Stayed in April 2024
Reviewed: 14 April 2024
Savva
AustraliaThe only thing I didn't like was being badgered to attend a seminar of some kind.
There were no issues with any of the usual processes. Friendly staff with useful advice.
Stayed in April 2024
Reviewed: 11 April 2024
Jason
United StatesThere is not daily room service but rooms are well equipped and staff will accommodate any requests as needed.
Newly renovated and clean with a nice media center, rec room and gym. Rooms were good sized and well equipped. Staff were pleasant and helpful.
Stayed in April 2024
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