There is nothing negative - maybe consider that this is a resort and you won't be able to park next to the room. The parking spaces are close to reception and guests are moved within the resort by the staff. However, they were always fast and available 24h.

It was a good surprise - it was so good that we decided to stay an extra night. The hotel is renovating the rooms - we stayed the first night in a newly renovated room and the second night in one of the old rooms. The new rooms are very nice and modern, but even the old room was very comfortable. The staff was very supportive and always ready to help. The restaurant is also extremely good. For the second day, we ordered the breakfast to the room and the food came at the time requested. The quality was great. The views from the rooms were amazing, with open view to the beach and sea.

Stayed in February 2024

Well it would have been nice if some one could have told us that it was being remodeled during the time we booked it. We of course didn't get a new unit but the old one. And we were told we got a room upgrade but we didn't.

We love the location . The salt wood breakfast was great and well worth it. They were on time and the meal was very good and their staff were very friendly and nice. Great job guys

Stayed in January 2024

I wish I had a bigger desk and chair for my computer. The rooms need some updating, however, I understand that's in the process of happening.

My room had an excellent beach and scenic view. The room was quiet, spacious and convenient for walking around the complex. I enjoyed the hospitality of the staff. They went out of their way to make me feel welcome.

Stayed in October 2023

Sanctuary lets lodgers bring there dogs. Now I do not mind pets, but I do mind when there owners let them bark for most of the night, not a good thing when you are paying $1000 a night!

I had a Deluxe room and that means the Beach/Ocean is directly out the sliding glass door which is great! View of Course is excellent and at night you can see the Monterey Pier all lit up at night. The Fire Place in the room is the heater and you can crank it up and open the sliding glass door to hear the Surf at night, let me tell you, I slept like a baby (that is when I slept ;) ).

Stayed in November 2023

Suites didn't have much in room. Pretty basic. No luxuries at all.

Nice Location and facility. Expected more for the price.

Stayed in August 2023

Start to be little bit old rooms /very basic furniture and maybe a small issue with fire place smell gaz

Of course the location and the proximity of the beach

Stayed in August 2023

Bedroom was missing nightstands, seemed they took them out to use them elsewhere but never put them back in., Ceilings a little low, a little cramped.

Stayed in June 2023

A Big group of guests had loud music and took over the whole Play court . We could not even enjoyed that area during the couple of days . Some dog owners will not pick up after their dogs or keep dogs on leashes . The location needs a special green area for potty breaks . Not all over the sand .

To be able to have an Ocean front room , was a plus . To enjoy the sounds of the waves. To be able to enjoy a cup of coffee in the am and Wine in the sunset . To be able to bring our dog and take her for nice walks at the beach . Very nice and peaceful sanctuary . This is one of our favorite spot in Cali.

Stayed in July 2023

only downside was the room service/restaurant. breakfast was inconsistent and expensive for what you got. dinner at the restaurant was very disappointing and $$$. service was a hot mess, which i can forgive if the food is great, but it was not. seriously need a new chef. the artichoke and crab dip was terrible! hard to find artichoke in it let alone crab. it was a bowl of under seasoned, undercooked chunks of onion and celery! cioppino had a weird very strong acid flavor and it came with the bread already mushy from being set in the soup. the kids chicken tenders were inedible - so over cooked and flavorless.

location was awesome. beautiful view from the balcony. room was comfortable for a family of 4.

Stayed in July 2023

The lack of facilities - gym, pool bar

We loved the grounds and the beautiful views. The staff was also lovely

Stayed in June 2023

There is no secured wi-fi network, so if you are planning to work with that amazing ocean view - forget about it!

The place is amazing with great location just by the ocean, very quite It has fire pits on the beach that you can enjoy after dusk. It was a little windy and felt a little colder than in Monterey, so bring some warm clothes.

Stayed in June 2023

The main reception and restaurant are stellar design. The cottages and cabins have good bones but my room was aesthetically tired and I was bothered by noise from the suite above mine (toilet flushes and heavy footsteps) indication needed!

Meals at salt wood were excellent. Breakfast room service was less successful.

Stayed in June 2023

Parking was not near our room, and the rooms did not have central heating and air. The heat source was an electric fireplace, not a sufficient source for damp, foggy days and nights.

Excellent view of the ocean, with long stretches of beach. It was a little chilly and foggy during our stay, so we spent much of our time relaxing & enjoying the warmth of the jacuzzi .

Stayed in April 2023

they did not have spa services as advertised, cost of food was to high, and my room had an obscure view on one window.

great location, best beach access.

Stayed in March 2023

if in a downstairs unit, you can hear people walking around In upstairs unit. the sliding glass doors with view facing ocean were very dirty which was a shame. the steam from the shower set off the smoke alarm as I didn’t close the door to the bathroom (maybe warn guests to close bathroom door when showering or move smoke alarm).

beautiful location, good (but very expensive) restaurant on site, very friendly and responsive staff, fireplace heater in room, so peaceful and lovely

Stayed in March 2023

The ants that were all over the floor and the counter in the kitchenette. They were everywhere but luckily maintenance came and took care of it right away.

This is where my husband and I got married. We stay at Sanctuary every year on our wedding anniversary. We stayed in an Oceanfront Suite and it was lovely. Gorgeous views and such a lovely and cozy atmosphere. It is our favorite place to stay in the Monterey bay.

Stayed in February 2023

very uncomfortable chairs in the room. No pricing and automatic 20% gratuity for delivered food from the Salt Wood Restaurant.

on the beach, fireplace, large restrooms. quiet.

Stayed in February 2023

beach location staff were Very friendly and accommodating . there’s volleyball, bocce ball and numerous fire pits scattered around the property which are lit every night

Stayed in December 2022

Not being able to have my car near the room. The great view I paid extra for was of the sand...I could barely see the water. The room was in need of updating. The bathroom sink was cracked. There was no door to the bathroom for the bathtub. Not good when traveling with family. The only heating option is to run the fireplace and then you have to leave a window open to try to regulate the temperature. Neighbors upstairs walked around like elephants!

The pool and hottub were clean and warm. The grandkids loved the kids pool. The beach is right outside your door. They provide plenty of chairs to sit in both at the pool and beach. Breakfast is pricey but good and delivered to your door. The restaurant on-site is delicious.

Stayed in December 2022

It was far and expensive

staff and breakfast

Stayed in July 2022

we went to the Salt Wood restaurant on a Tuesday night & found the food & service a bit mediocre for the amount of money we paid.

we had a wonderful stay! service was top notch & the grounds were so well kept. we enjoyed the nightly beach bonfires & the hot tub/pool area was exceptional. the breakfast basket deliveries were so convenient & delicious. the rooms were clean & well kept, but the bathrooms were dated. nothing beats the location & the beautiful ocean & nature just outside our door. we enjoyed daily whale watching from our room & the beach outside! we had a lovely time.

Stayed in June 2022

Beds/pillows need upgrade for the price of this stay.

Bed/pillows weren’t very comfortable.

Stayed in April 2022

Wished that the room be vacuumed and tidied each day given the sand around the property. There were ants in the sink/kitchen area. Restaurant rates were pricey.

Liked that my request for a room with a view of the beach and the sea was provided. Liked that my request for microwave and refrigerator was provided. Liked the room was a suite.

Stayed in May 2022

It has some serious deferred maintenance.

The location is perfect and the fact it is pet friendly.

Stayed in April 2022