*The pool had too much chlorine. My new bathing suit changed colors *My room was across the parking lot, so I had to walk with bags and kids *No one after 6 pm to bring me toilet tissue .The roll that was in the room wasn't a new roll .You would think they would at least store an extra roll in the bathrooms like most hotels. *Very loud noise in the halls *I was told that ppl actually live in this hotel and that welfare pays the property. *Restaurant food was horrible, so we settled for pizza at the check-in *Attendant at the Lazy River (young Caucasian guy) stayed on his phone with headphones in his ear .I asked him a question I was ignored because he couldn't hear me. *Elevator had an old rusted box that snagged my aunts dress, which is dangerous. I felt like I stayed at a Motel 6 and wouldn't stay here at all again *Golf area was closed *Arcade isn't what is pictured

The area was the only descent thing

Stayed in April 2024

That I request that I get a lower level cause my kids get very nervous, and it's sometime hard to calm them when they are afraid of heights, and they keep giving me higher than the 12th floor. Last time they put me on the 19th floor and recently for spring break they had me on the 17th floor. Im always booking with them i should at least gets a lil request and ots approved by them .When I need something lower, like 6 - 12 floor. Floor wasn't clean. But everything else was great no complains just those two

We could of see the ocean at a great angle and see the road view

Stayed in April 2024

The only thing I didn’t like was the beds were super hard

It was nice. Great location… great views.

Stayed in April 2024

I didn’t like the indoor pool. It was murky and had wayyy too much chlorine . I didn’t like the hot tubs. It was murky to much chlorine and dirty

The water park was fun and not crowded.

Stayed in April 2024

Things were spread out but it was ok. The renovations going on clean but outdated the pool area didn't smell to good..

It was reasonable price and the location to the beach was great.

Stayed in April 2024

The room smelled like cigarettes. We slept with the balcony door open. The facilities too include the pool needed to be cleaned. Also slip mats should be put in the showers. My daughter fail and bruised her knee in the shower.

My daughter loved the multiple indoor pools and it was beachfront

Stayed in April 2024

Nothing

Restaurant

Stayed in March 2024

Pictures on the web site was not how the outside looked like the lazy River was not how the Pictures look very disappointed

Overall experience was good

Stayed in April 2024

Booked room on booking and wasn't available when got there. Put us in a small room next day had to move to another room bc thr 1 they put us in was previously reserved.

Stayed in April 2024

something was put in the jacuzzi creating a foam causing my grandson and three other children to vomit

amenities and great staff

Stayed in March 2024

There was a roach in the bathroom. The kitchen only came with a medium sized “pot” no pans. We tried to play mini golf but there was no one there to check us in.

The location to local attractions and the 8ft pool!

Stayed in March 2024

We did have a top sheet on one of our beds. Had some hair in the shower and the sink in the hall was stopped up.

The location was great…

Stayed in March 2024

I didn’t like I booked for 6 beds and only had 5 in my room

It was very nice

Stayed in March 2024

Some of the Yur was outdated. There was construction on the second floor, and there were materials that were left out. The indoor pool was not available due to a oversight of an employee which caused problems for the guest other than that everything worked out well for both my husband and I.

The property was in the best location for myself and my husband. We did not want to stay in the location of North Myrtle Beach, and this suited us very well. There were lots of restaurants in the area as well as shops. The property was cleaned. There were a lot of new construction being done, but overall the property was really great. I love the fact of the ice cream shop the Bar & Grill, which became a karaoke doing the night.

Stayed in March 2024

I didn’t like how i got oceanfront but it wasn’t! There were only one towel and the rest was bath mats!!! Hair dryer broken made a loud noise when turned on!!! The room was a connecting room and I didn’t like it !

It was nice and clean I stayed here before in a one bedroom suite and it was way nicer

Stayed in February 2024

The hallways, people were smoking. Odd smell on the premise. The indoor pool was not working.

The room was spacious and nice. It was close to the ocean. Stayed one night.

Stayed in February 2024

The only bad thing is that the kid zone was close because they are remolding it and it why I book the hotel but other then that it was great

Everybody was super nice. It was very clean

Stayed in February 2024

There was no room phone for 3 days. There was no rod to hang clothes in the closet. One day, the water was off for more than 8 hours without any fore warning. No linen for sofa bed. They had no extra blankets for cold nights.

Location

Stayed in January 2024

pool was small could be cleaner and hot tubs smell like feet. also was a group of boys pulling up pieces off the floor of the pool.

location

Stayed in January 2024

The swimming pool inside

I like the room

Stayed in December 2023

That we had to wash our towels over. The floors was like they had not been washed, It was a lot of dust. I have allergies. The pools was packed with a lot of rough housing.

I love that it had lots of restaurants, convenient stores and game rooms.

Stayed in December 2023

Every thing was great

Convince

Stayed in November 2023

Directions to the room took us half an hour to find the room and every employee gave us different directions and pointed to a different building to go to finally a maid gave correct directions they should have an employee to show people to their rooms instead of giving them the key and saying here's a map of about 500 buildings and here's your key and you go across no no

The bar happy hour and parking closeness to the beach ⛱️

Stayed in December 2023

Fridge and ice makers didn't work properly

Big roomy space

Stayed in November 2023