1 Seaport Lane, Waterfront, Boston, MA 02210, United States
#10 of 93 hotels in Boston
Guests' ChoiceBased on 2185 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
8.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 January 2024
James
United StatesN/A
The location, the view, and the cleanliness!
Stayed in January 2024
Reviewed: 22 January 2024
John
United Statesbreakfast and servers were outstanding
Stayed in January 2024
Reviewed: 10 January 2024
Raj
United StatesNothing to complain.
Location is great.
Stayed in December 2023
Reviewed: 8 January 2024
Derek
IrelandNothing
Lovely staff & ambience. Rooms very comfortable and quiet.
Stayed in January 2024
Reviewed: 7 January 2024
Allison
United Statesnothing.
Wonderful location in Boston’s Seaport, with so many amenities. Kids loved the pool! Sparkling clean facility with incredible, friendly staff. Highly recommend.
Stayed in January 2024
Reviewed: 7 January 2024
Yasmine
CanadaThe room was a bit small for us as a family of 4.
The hotel location was perfect for us as first-time Boston visitors. We didn't use our car once, as there was plenty to explore on foot in the area. The room was super clean, the hotel staff were very efficient, helpful and nice.
Stayed in January 2024
Reviewed: 7 January 2024
Carol
United StatesPool was packed with kids.
Super friendly staff, all of them! Drinks where excellent, cozy fireplace.
Stayed in December 2023
Reviewed: 6 January 2024
Sook
South KoreaGreat location, beautiful view, cool diners nearby!
Stayed in January 2024
Reviewed: 3 January 2024
Therien
Canadapricey
Good for walkers
Stayed in December 2023
Reviewed: 3 January 2024
Robert
South AfricaAt breakfast the server added a 30% service charge without asking
The suite is spacious and really well laid out and furnished.
Stayed in December 2023
Reviewed: 3 January 2024
Henrike
United KingdomPool and gym was great Friendly staff Warm vibe Location
Stayed in January 2024
Reviewed: 1 January 2024
Andrew
IrelandThat they charged my card 3 times for the same room . Especially around this time of year
Everything was exceptional
Stayed in December 2023
Reviewed: 30 December 2023
Matthew
United StatesFront desk team (Jennifer S and Ivan G) were great. Tamo team and Christmas dinner were great. Hotel is very comfortable.
Stayed in December 2023
Reviewed: 21 December 2023
Jeffrey
United StatesLocation was perfect to visit Snowport, the Christmas Market in Boston. Also a lot of great dining options a short walk away.
Stayed in December 2023
Reviewed: 20 December 2023
Amanda
AustriaNothing!
Great room on top floor! Great parking price! Friendly and helpful staff especially the concierge Alex!
Stayed in December 2023
Reviewed: 18 December 2023
Giuseppina
United StatesNothing
The hotel was beautiful, the staff very friendly and very helpful and the location is ideal if you want to be in the seaport district
Stayed in December 2023
Reviewed: 11 December 2023
Udayan
IndiaBreakfast could have been much better and reasonable. Range of food menu very limited
walking distance from Convention centre. close to airport. fantastic Concierge service, extremely diligent and helpful.
Stayed in September 2023
Reviewed: 7 December 2023
Wendy
United StatesBeds too small. Full size beds should be obsolete in an upscale hotel. Bathroom shower ceiling had old water stain with peeling paint.
Location can't be beat. Walkable to restaurants shops waterfront.
Stayed in December 2023
Reviewed: 1 December 2023
Lesley
United KingdomNothing
Bright spacious rooms , friendly staff
Stayed in November 2023
Reviewed: 30 November 2023
Ian
United StatesI honestly don't have anything bad to say about our stay.
The view was phenomenal. The room was great. The bathroom and shower were amazing. The facilities were top-notch.
Stayed in November 2023
Reviewed: 28 November 2023
Claire
United KingdomA little way from shops
Good location Good size rooms , very clean and restaurant food very good
Stayed in November 2023
Reviewed: 27 November 2023
Amina
United KingdomIvan at check in was really helpful and friendly
Stayed in November 2023
Reviewed: 27 November 2023
Siobhan
IrelandN/A
Everything
Stayed in November 2023
Reviewed: 26 November 2023
Alison
United StatesLocation. Comfortable. Clean. Beautiful! We loved the property and our stay. (4 nites)
Stayed in November 2023
Reviewed: 24 November 2023
Mario
United StatesTerrible location and the worst coffee! We left after a taste of coffee
Stayed in November 2023
Biograd na Moru, Croatia
Vichy, France
Greymouth, New Zealand
Ko Chang, Thailand
Nainital, India
Silene, Latvia
Nida, Lithuania
Volcano, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content