8787 Keystone Crossing, Indianapolis, IN 46240, United States
#23 of 148 hotels in Indianapolis
Guests' ChoiceBased on 126 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.2
Facilities
9.1
Staff
9.0
Value for money
8.7
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End of dialog contentReviewed: 23 May 2024
Kristine
United StatesI liked everything
Very convenient to the mall and restaurants Hotel was very clean ..room was exceptionally wonderful and very clean Staff very personable and friendly and helpful in any way
Stayed in May 2024
Reviewed: 17 May 2024
Lauren
United StatesThe staff was very friendly and accommodating when we had a minor issue arise with checkout.
Stayed in May 2024
Reviewed: 6 May 2024
Nicole
United StatesLocation and the amenities.
Stayed in May 2024
Reviewed: 11 April 2024
Edgar
United StatesThis was to be expected, but as we were there for the eclipse, the room rate was higher the closer you got to the day of the eclipse. Compared to other places that charged even more, it was still a good value given the circumstances.
Everything with the room was fine; there were plenty of lights around the room, the water in the shower came out hot in a matter of seconds and the mattress and pillows were comfortable. They also serve complimentary coffee/tea and muffins on Sunday mornings.
Stayed in April 2024
Reviewed: 10 April 2024
Elsa
United StatesRude staff
Clean and comfortable
Stayed in April 2024
Reviewed: 8 April 2024
Pavlina
United StatesNo shampoo and conditioner, to late to ask I was already in the shower. Also stayed for 1 night. No microwave. Other than that it was wonderful
Stayed in April 2024
Reviewed: 4 April 2024
Evans
United StatesIt was allnice,nothing wrong g!
Service, cleanliness..
Stayed in March 2024
Reviewed: 19 March 2024
Maias-m
United StatesIt could be little more cleaner& Paying for the garage
Location is perfect! Staff are friendly! Attached to the garage and the shopping center. Perfect for weekend getaway with a spouse
Stayed in February 2024
Reviewed: 14 March 2024
Benita
United StatesParking
Clean
Stayed in March 2024
Reviewed: 11 March 2024
Miranda
United StatesWe went during a busy time and travel teams were there..with that being said, our neighbors were blaring music really late which made it hard for our kids to fall asleep.
We love that it was connected to the mall. No need to leave the hotel with everything being right there. We will definitely be staying again.
Stayed in March 2024
Reviewed: 10 March 2024
Debbie
United StatesThe football coaches’ conference meant loud talking in the room next door to me until 1am.
Stayed in March 2024
Reviewed: 2 March 2024
Amanda
United StatesThe bathroom had some dried black makeup on the counter, but no other complaints.
It was beautiful and we could travel to the mall without going outdoors.
Stayed in February 2024
Reviewed: 29 February 2024
Denise
United StatesHotel did not have FREE Parking for guest Sheraton needs to rethink charging for parking due to the expensive Price to stay there I have never paid for parking at any Hotel this is unacceptable and might deter me from booking there again
Rooms were clean great location
Stayed in February 2024
Reviewed: 15 February 2024
Goldman
United StatesI love the location. I was born and raised in Indy, so coming back from L.A. to celebrate my Dad's 90th birthday was quite a treat!
Stayed in February 2024
Reviewed: 19 January 2024
Shaw
United Statesall good.
Loved the room and the view, in our top stays and we will be back
Stayed in December 2023
Reviewed: 16 January 2024
Jacob
United StatesDirectly connected to the mall is awesome. Excellent pool, hot tub, and workout room. Clean and modern. My family loved it.
Stayed in January 2024
Reviewed: 2 January 2024
Moore
United StatesEverything
Stayed in January 2024
Reviewed: 23 December 2023
Adrian
United StatesEnjoyed everything
Excellent price friendly staff conveniently connected to mall overall great experience
Stayed in November 2023
Reviewed: 22 December 2023
Dawn
United StatesNo valet before 6. Had to get own car and still charged $25. Should take at least half that price off
Comfortable
Stayed in December 2023
Reviewed: 21 December 2023
Alfredson
United StatesThere should be a nightstand on the other side of the bed where there's space. It's hard to sleep on the side without one in order to charge you phone, set down a beverage, or have a book. We were told we had two parking options, both with a fee that I don't recall seeing online. However, my husband discovered we could park behind the building at no cost, so it seemed like the hotel was not providing us all the parking options in order to make more money per night.
The room was very clean and spacious. I liked the bathroom, including the shower. Having dispenser soap, shampoo and conditioner is very convenient, rather than dealing with tiny bottles. The front desk staff was friendly and my kids loved having the Starbucks in the lobby.
Stayed in November 2023
Reviewed: 12 December 2023
Ronald
United StatesLittle dated and dusty. Garage was under construction and rough
Great spot with many activities and dining choices adjacent to property
Stayed in December 2023
Reviewed: 22 October 2023
Adrian
United Statesthere was nothing I didn't like overall pleasant experience price and friendly staff made everything perfect
cleanliness of the overall hotel lots of places to dine surrounding the hotel connect to the shopping mall
Stayed in October 2023
Reviewed: 21 October 2023
Amber
United StatesNothing
The cleanliness, the staff were very friendly, the location to nearby amenities and stores.
Stayed in October 2023
Reviewed: 25 September 2023
Andrea
United Statesnothing
liked the location to shopping and dining, but especially the distance to farm aid!!
Stayed in September 2023
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