450 Powell Street, Union Square, San Francisco, CA 94102, United States
#27 of 220 hotels in San Francisco
Guests' ChoiceBased on 1687 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 30 May 2024
Dipika
IndiaExcept for the room size, not much else. Getting from one side of the room to the other was a challenge and I kept banging into the tv as the space between the bed and wall where the tv was mounted was very little.
It is lovely restored hotel which is very well located. The room was a little small for 2 people with bags, but it had everything required, from a steam iron, a hairdryer and coffee maker. Bed was comfortable and room service was impeccable. Full Mark's for the location. The concierge on duty was very kind and helpful and hotel security helped my daughter when she was accosted by a homeless man. All in all, a good stay.
Stayed in May 2024
Reviewed: 30 May 2024
Travellot
AustriaParking super expensive, bar was loud and the cocktails not the best in town
Top hotel in the heart of SF
Stayed in May 2024
Reviewed: 29 May 2024
Lydia-rose
United KingdomSmall bathroom! No where to put your stuff
Amazing building, bar and great location
Stayed in May 2024
Reviewed: 29 May 2024
Michele
United StatesFalse fire alarm in the middle of the night was a nuisance.
The price for the location was fantastic, easy to get to the Giant’s game and walking distance to bars, restaurants,and other attractions.
Stayed in May 2024
Reviewed: 29 May 2024
Milad
United StatesSliding door for bathroom which did not completely close is a bit disconcerting when traveling as a duo.
Great staff, good central location close to Chinatown, comfortable bed and nice shower.
Stayed in May 2024
Reviewed: 29 May 2024
Amy
United StatesWasn't terrible but we wish the bathroom door (it is a sliding barn door)was a bit more sound proof and the glass on the shower door wasn't as open as it is as water ends up on the floor...a lot. And wish there was a fan in the bathroom...especially given the door situation.
Everything! Second year staying year and for sure will come back for next year's trip. Staff are all lovely, location is perfect (love hearing the ding of the trolleys), the beauty of the hotel is spectacular, and the room is very comfortable!
Stayed in May 2024
Reviewed: 28 May 2024
Yu
United StatesLocation is amazing.
Stayed in April 2024
Reviewed: 28 May 2024
Ai
United Statesnothing
Interior
Stayed in May 2024
Reviewed: 27 May 2024
Sara
GermanyThe hotel is amazingly beautitul and the location is the best. They helped us with out baggage at arrival and departure and receptionist was extremely nice and helpful
Stayed in May 2024
Reviewed: 27 May 2024
Randi
United StatesNothing not to like- but if I had to pick something it would be the bathrooms being a bit small but very well appointed!!
Love the ambiance and the staff is always friendly and accommodating, from those in lobby, housekeeping and Valet (xtra amazing). The location is excellent!! This is my go to hotel when in San Francisco!!!
Stayed in May 2024
Reviewed: 26 May 2024
Christine
AustraliaThe first time we stayed we did not have a high room and we faced Powell St. and there was quite a bit of street noise.
It was very pretty - the staff were great and the location was very convenient.
Stayed in April 2024
Reviewed: 26 May 2024
Demetrios
BrazilBathroom size and no breakfast included.
The hotel is well located. The staff is really kind. Room size is good except the bathroom which could be greater.
Stayed in May 2024
Reviewed: 26 May 2024
Fernando
BrazilGym is basic, if you like to exercise, is a basic one comparing to other "big hotels". It's noisy because of the street cable system for the cable cars, so indeed you feel like you are in an airplane.
Room was clean and spacious, and bed was amazing, like super good, specially in SF where there's not a lot to do, it was good to sleep more.
Stayed in May 2024
Reviewed: 25 May 2024
Jorge
MexicoNo where to put luggage in room or toiletries in bathroom
Nice decor Nice staff Overall pretty good stay and good value
Stayed in May 2024
Reviewed: 24 May 2024
Candice
United StatesNothing..
The 15 floor was beautiful..
Stayed in May 2024
Reviewed: 23 May 2024
Jean
FranceNothing
Very good hotel and well placed. Enjoyed my stay! Enjoyed the bar! :)
Stayed in May 2024
Reviewed: 23 May 2024
Denise
AustraliaLocation and cleanliness were fantastic
Stayed in May 2024
Reviewed: 22 May 2024
Harry
IrelandWhile the price of the stay was very good value, the bar (both drinks and food) was quite pricy.
Excellent location in the city centre of SF. The design of the lobby and restoration of old features of the property gave it a very nice feel and aesthetic in the common areas. The hotel room was functional and clean. The bed was one of the nicest and most comfortable I’ve slept in for a long time. Really nice duvets and mattress.
Stayed in April 2024
Reviewed: 22 May 2024
Kristin
GermanyThe restaurant, which is located in the hotel, unfortunately does not match the quality of the rest of the hotel. The staff were sometimes unfriendly and the price-performance ratio was rather disappointing but there are countless good restaurants within walking distance.
The hotel definitely has the charm of the old days from the outside and in the public areas but the rooms were modernized and tastefully decorated. The staff was very friendly and helpful.
Stayed in March 2024
Reviewed: 22 May 2024
Mohamed
Germanynothing at all!
Our impression was as expected! despite a minor inconvenience while checking in since the room we got was too small and noisy, the receptionist Monica did a great job in providing a better alternative. We really enjoyed our stay and visit to San Francisco, and would repeat it again if possible.
Stayed in May 2024
Reviewed: 21 May 2024
Barroso
United StatesDidn't offer free breakfast
Location.
Stayed in May 2024
Reviewed: 21 May 2024
Giulia
United KingdomNo option for a quick breakfast. The Starbucks next door has no seating
It’s a very nice hotel in a perfect location
Stayed in May 2024
Reviewed: 21 May 2024
Katherine
United KingdomWe arrived just before baby's bedtime and had requested a cot . Cot was not in room on arrival, and our bags took a long time to come up. And when they did arrive half were missing, they arrived shortly afterwards. Made for a stressful bedtime. Dust under the desk, wouldn't notice unless on the floor like I was with the baby Delay leaving as the valet due to not tell the front desk our car has arrived, then he forgot he hadn't given us the keys once bags and baby were loaded.
Room was a good size, comfy big bed, quality bathroom. Great black out blinds. Cot arrived made up with sheets.
Stayed in May 2024
Reviewed: 21 May 2024
Caixia
AustraliaThe bathroom was a bit small and water was flooding the bathroom when you shower as the glass panel only covered half the shower. I understand the alcohol rule but it was unfortunate that they didn't allow the kids to go inside the bar area to enjoy the city view since we came from afar.
We got early checked in after a long haul flight so it was really nice and appreciated! The staff was nice.
Stayed in April 2024
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