2809 Parkway, Pigeon Forge, TN 37863, United States
#27 of 454 hotels in Pigeon Forge
Guests' ChoiceBased on 2598 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
9.0
Staff
9.5
Value for money
9.0
Free WiFi
9.0
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End of dialog contentReviewed: 13 May 2024
Alun
United KingdomVery friendly helpful staff. Nice touches with coffee hit chocolate and snacks available free of charge most of the day
Stayed in May 2024
Reviewed: 12 May 2024
Lisa
United StatesThe most property offered coffee, cappuccino, hot chocolate, and donuts all day every day. They had a pavilion with a fire pit where you could roast marshmallows. The heated pool area was very nice with a hot tub for adults. And you were within walking distance to many attractions, including The Island.
Stayed in April 2024
Reviewed: 10 May 2024
Emma
United KingdomMy very minor issue is provide a clock by the pool, we enjoyed the pool so much we spent 3hrs there!!!
This hotel exceeded my expectations, lovely warm welcome at reception where you can help yourself to donuts, coffee, fruit & lemonade. The room was perfect, bed was super comfy. The facilities were great, lovely pool area with pool toys and hot tub. Fire pit with music in the evening and smores. Plenty of parking and walking distance to The Island. I wouldn't hesitate to stay here again. Added bonus of breakfast vouchers for Reagan's pancake house.
Stayed in May 2024
Reviewed: 10 May 2024
Jane
United StatesThere wasn't anything I didn't like.
Employees were extremely nice and very helpful! No
Stayed in March 2024
Reviewed: 7 May 2024
Brenda
United StatesNothing
It was nice place to stay.
Stayed in April 2024
Reviewed: 5 May 2024
Sharon
United StatesNothing. Hotel staff was nice and polite. They could call you and see if you wanted maid service for the day.
Room was nice, clean and comfortable. You got free pancakes from Reagans pancake house which was pancakes and a drink or You could pay a little more for the whole buffet.
Stayed in May 2024
Reviewed: 4 May 2024
Kerns
United StatesN/a
A very nice hotel had a game room for the kids. Had a nice pool area.
Stayed in May 2024
Reviewed: 2 May 2024
Melissa
United StatesUnfortunately the elevators were down for service during our stay.
Clean. Beds were very comfortable.
Stayed in April 2024
Reviewed: 2 May 2024
Denise
United KingdomRooms are a little dated but kinda added to the homely stay.
Beautiful grounds by the river, lovely pool, fire pit and singalong was fantastic. Nothing was too much trouble.
Stayed in May 2024
Reviewed: 29 April 2024
Smith
United StatesVery clean. Updated showers and rooms. Can walk to alot of restaurants. Comfortable beds.
Stayed in April 2024
Reviewed: 28 April 2024
Bryan
United StatesNeed curtains in the room
Loved the friendly staff, clean well stocked room, jacuzzi tub and all of the wonderful attractions in the area!
Stayed in April 2024
Reviewed: 22 April 2024
Samuel
United StatesThe elevator was very slow
Very clean staff was super nice
Stayed in April 2024
Reviewed: 20 April 2024
Bryan
United StatesThe room only had blinds. Curtains are preferred.
Staff were friendly and knowledgeable. Particularly Gaby. She was such a pleasure. Everything in our room worked. The room was clean. The towel swans were neat and birthday cake for my husband was a pleasant surprise.
Stayed in April 2024
Reviewed: 19 April 2024
Andy
United StatesVery clean comfortable beds
Stayed in March 2024
Reviewed: 18 April 2024
Gloria
United StatesEverything was great!
Location
Stayed in April 2024
Reviewed: 18 April 2024
Brenda
United StatesNo complaints.
The staff was very friendly. The fire pit was amazing, My grandaugter and I really enjoy sitting and chatting by the fire. The fact that stuff to make smores is provided was a plus!! The motel was clean and the beds were very comfortable...all around, just a great place to stay. This was our first time staying here but it won't be our last...
Stayed in April 2024
Reviewed: 17 April 2024
Cynthia
United StatesAsked for early check in and room was ready when we got there. Enjoyed the lemonade and snacks readily available in the lobby.
Stayed in April 2024
Reviewed: 14 April 2024
Rhue
United StatesNo rocking chairs outside our room. There was a loose wall plug. We didn’t use it but it should be looked at.
Location, grounds, the friendly staff and the great room.
Stayed in April 2024
Reviewed: 13 April 2024
Melissa
United StatesWe wish there was an indoor pool for winter months.
Breakfast was great. Love that the pool is always open and we enjoy the fire pit.
Stayed in March 2024
Reviewed: 13 April 2024
Kari
United StatesThe elevator made an awful sound at the top floor that made my husband very anxious. The fireplace timer didn’t work properly in our room.
The property was well maintained and exceptionally clean. The staff was very friendly and welcoming. The location is dead center of everything.
Stayed in April 2024
Reviewed: 11 April 2024
Wiseman
United StatesNothing
Everything
Stayed in April 2024
Reviewed: 11 April 2024
Wendy
United StatesWe had a fireplace with missing knob, but they brought one to us. I didn't like having to walk across the busy street to get to breakfast, but it was delicious.
Location was perfect, breakfast voucher was delicious, and it was very nice to go out to the fire pits in the evening and listen to live music.
Stayed in April 2024
Reviewed: 11 April 2024
James
United StatesNo indoor pool
Clean and friendly
Stayed in March 2024
Reviewed: 9 April 2024
Nancy
United StatesWe try to always stay here. It’s clean the staff is so amazing. We love the jucuzzi at night the pool is heated. We were not told we had to get out at a certain time. We have sat through little rainfall enjoying the pool. The gardens are amazing. In the summer they have musicians play serve marshmallow to make s’mores. I love the place. We have a lot of memories there. You can walk down to the river or walk to the island.
Stayed in February 2024
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