2809 Parkway, Pigeon Forge, TN 37863, United States
#26 of 461 hotels in Pigeon Forge
Guests' ChoiceBased on 2565 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
9.0
Staff
9.5
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 27 May 2024
Ginny
United StatesThe hotel is great, very clean and comfortable. But the grounds are delightful with a wonderful pool and lots of garden sculptures.
Stayed in May 2024
Reviewed: 23 May 2024
Jamie
United StatesEverything thing was great!
Clean rooms, friendly staff. Great location! Walking distance to The Island, The Comedy Barn and several other attractions. Love staying here, it has that homey feel!
Stayed in May 2024
Reviewed: 22 May 2024
Angela
United StatesI loved the location! There are many shops all around and the Island is close by. The voucher’s for breakfast were great too! The flowers on site were beautiful and we enjoyed the fire pit.
Stayed in May 2024
Reviewed: 20 May 2024
Ellen
United StatesThe furniture was arranged odd it blocked the fireplace.
The clean room. It was quiet and the staff was nice.
Stayed in May 2024
Reviewed: 18 May 2024
Melin
United Statesnothing wrong.
Friendly staff.. Housekeeping staff is spot on..Could find anythinq wrong.. Location is great.. Only 4 buildings away from the Island,
Stayed in May 2024
Reviewed: 18 May 2024
Phillips
United StatesNo complaints about this hotel . Great location. Great staff.great value.
The 24 hour heated pool was a big hit with my mom and dad.
Stayed in May 2024
Reviewed: 18 May 2024
Paula
United StatesTrash truck came in at 4am. Very loud. Not able to go back to sleep
Stayed in May 2024
Reviewed: 17 May 2024
Armstrong
United StatesThere's nothing I didn't like
Very nice room with a great location. The hotel grounds were very pretty and loved the heated pool.with a large sitting area. Also, the staff was very friendly
Stayed in May 2024
Reviewed: 14 May 2024
Sherry
United StatesAll was great
We always love our stay and the breakfast across the street is incredible! We also love the coffee and donuts in the lobby!
Stayed in May 2024
Reviewed: 14 May 2024
Deborah
United StatesThe staff was very attentive, from confirming our stay to letting us know about the elevator not working and checking on us to make sure we had everything we needed.
Stayed in May 2024
Reviewed: 13 May 2024
Alun
United KingdomVery friendly helpful staff. Nice touches with coffee hit chocolate and snacks available free of charge most of the day
Stayed in May 2024
Reviewed: 12 May 2024
Lisa
United StatesThe most property offered coffee, cappuccino, hot chocolate, and donuts all day every day. They had a pavilion with a fire pit where you could roast marshmallows. The heated pool area was very nice with a hot tub for adults. And you were within walking distance to many attractions, including The Island.
Stayed in April 2024
Reviewed: 10 May 2024
Emma
United KingdomMy very minor issue is provide a clock by the pool, we enjoyed the pool so much we spent 3hrs there!!!
This hotel exceeded my expectations, lovely warm welcome at reception where you can help yourself to donuts, coffee, fruit & lemonade. The room was perfect, bed was super comfy. The facilities were great, lovely pool area with pool toys and hot tub. Fire pit with music in the evening and smores. Plenty of parking and walking distance to The Island. I wouldn't hesitate to stay here again. Added bonus of breakfast vouchers for Reagan's pancake house.
Stayed in May 2024
Reviewed: 10 May 2024
Jane
United StatesThere wasn't anything I didn't like.
Employees were extremely nice and very helpful! No
Stayed in March 2024
Reviewed: 7 May 2024
Brenda
United StatesNothing
It was nice place to stay.
Stayed in April 2024
Reviewed: 5 May 2024
Sharon
United StatesNothing. Hotel staff was nice and polite. They could call you and see if you wanted maid service for the day.
Room was nice, clean and comfortable. You got free pancakes from Reagans pancake house which was pancakes and a drink or You could pay a little more for the whole buffet.
Stayed in May 2024
Reviewed: 4 May 2024
Kerns
United StatesN/a
A very nice hotel had a game room for the kids. Had a nice pool area.
Stayed in May 2024
Reviewed: 2 May 2024
Melissa
United StatesUnfortunately the elevators were down for service during our stay.
Clean. Beds were very comfortable.
Stayed in April 2024
Reviewed: 2 May 2024
Denise
United KingdomRooms are a little dated but kinda added to the homely stay.
Beautiful grounds by the river, lovely pool, fire pit and singalong was fantastic. Nothing was too much trouble.
Stayed in May 2024
Reviewed: 29 April 2024
Smith
United StatesVery clean. Updated showers and rooms. Can walk to alot of restaurants. Comfortable beds.
Stayed in April 2024
Reviewed: 28 April 2024
Bryan
United StatesNeed curtains in the room
Loved the friendly staff, clean well stocked room, jacuzzi tub and all of the wonderful attractions in the area!
Stayed in April 2024
Reviewed: 22 April 2024
Samuel
United StatesThe elevator was very slow
Very clean staff was super nice
Stayed in April 2024
Reviewed: 20 April 2024
Bryan
United StatesThe room only had blinds. Curtains are preferred.
Staff were friendly and knowledgeable. Particularly Gaby. She was such a pleasure. Everything in our room worked. The room was clean. The towel swans were neat and birthday cake for my husband was a pleasant surprise.
Stayed in April 2024
Reviewed: 19 April 2024
Andy
United StatesVery clean comfortable beds
Stayed in March 2024
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