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  5. Reviews of Sonder City Hall Park

Reviews of Sonder City Hall Park

17 John Street, New York, 10038, United States

#5 of 61 Holiday rentals in New York

Guests' Choice

Review score

Based on 103 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 11 May 2024

    9.0
    Great stay. Nice large apartment with everything we needed.
    • Leisure trip
    • Group
    • Superior Studio
    • Stayed 5 nights
    • Submitted via mobile

    Be aware that there are homeless people in the street outside, etc.

    Fantastic large room, modern and well laid out. Close to everything needed, including 2 grocery stores. Friendly staff.

    Stayed in April 2024

  • Reviewed: 18 February 2024

    10
    Very good flat, best location
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Size, location, amenities

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 6 nights
    • Submitted via mobile

    Nothing to be listed here!

    This is an excellent place to stay: short or long-term. Well-equipped, spacious, and with all amenities as presented. Do not miss the opportunity to enjoy NYC at its best!

    Stayed in February 2024

  • Reviewed: 10 January 2024

    8.0
    Good location and comfortable apt.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights

    Our one-bed room apt windows face a backyard piled with garbage. Despite on the 10th floor, it still spoiled the stay when you look out the window. It was a bit noisy from the street during some nights. This Sonder does not offer a onsite gym as other Sonder offers. Most of the staff we met were very friendly and helpful but one guy.

    The location is top! It is right next to the Fulton subway station that offers 7 or 8 lines to take you everywhere in town. The apartment is surrounded by loads of eateries, cafes, bars, and grocery shops. The one-bed room apartment was well-equipped for self-catering for our one week stay. The bed was very comfortable.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    The place was beautiful, big room and beautiful staff
    • Leisure trip
    • Couple
    • Studio - Disability Access
    • Stayed 11 nights
    • Submitted via mobile

    The value for money, big room

    Stayed in January 2024

  • Reviewed: 23 December 2023

    10
    Magnífico lugar con espacios increíbles.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Everything was perfect

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    An absolutely recommendable concept and great accommodation!
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 13 nights

    N/A

    A great stay with you! Regular guest in New York, staying with you for the first time as my previous hotel had disappointed me. You surprised me all the more. A great concept, a more than spacious room compared to New York standards, with everything you need. No view, but quiet and no street noise - you have a great view in New York when you go out and experience the city. On the 7th floor there is not only the laundry but also all the utensils you need in the room for self-catering: dishwashing sponges, dishwasher tabs, toilet paper, kitchen roll, tea, coffee, etc. Wow! The kitchen in the room is more than fully equipped, you can even find salt and pepper, washing-up liquid and dish towels. Via the app you have a digital key and access to the hotel and room and also per app 7/24 chat support with which you can, for example, request fresh towels at any time or, if you wish, room cleaning for a fee or get support on anything else. I will definitely be back and look forward to it. See you next year! P.s.: for all those who are a bit lost like I was in front of the possibly full luggage lockers (7th floor) on the day of departure - you can also leave your luggage at the reception and go on a last farewell walk through the city that never sleeps for a few hours. Amazing stag, thanks again!

    Stayed in December 2023

  • Reviewed: 29 October 2023

    9.0
    Excellent hotel, perfectly located
    • Leisure trip
    • Family with young children
    • Studio - Disability Access
    • Stayed 8 nights

    We had a great stay - appartement was huge, clean, comfortable and really excellent in total.. Staff was super friendly and (a minor) topic was solved immediately. Great! Extreamly well located, super close to many attractions and the sub.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    9.0
    I would stay with Sonder again.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    The street outside wasn’t great - but dodgy and noisy.

    Great space which had everything required for a short stay. Very stylish. Staff were really helpful.

    Stayed in October 2023

  • Reviewed: 21 July 2023

    10
    Great place for a family visit to New York
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 13 nights

    It is not something we didn't like but be warned - room cleaning is not included in the price. You should order it separetely. Another warning - the AC is turned on 24/7 (at least during summer) and there is noise coming from the unit (although we found no problems falling asleep).

    Very good location - near major subway station in the FiDi district with Battery Park, 9/11 memorial, Brooklyn bridge within a few minute walking distance. We visited mainly Manhattan - all our destinations were within 20-25 minutes via transport. Numerous places to grab a bite nearby - Joes Pizza, Taim, Poke Bowls. Friendly stuff - polite and ready to answer questions or check if something is not ok even at 10p.m. Impressive. Living space and amenities - We rented two units - one with 1BR and another with queen size bed. The space was opulent given New York Manhattan standards, with good kitchenettes (especially 1BR studio with good storage space). You also have access to washing machine / dryers if you are looking forward a longer stay and a rooftop garden on the 15th floor. Clean, well maintained.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    A good base to explore lower Downtown NYC from
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 4 nights
    • Submitted via mobile

    The immediate neighborhood of the apartment was dinghy with a unsavoury character approaching us for help on the first day & a rough sleeper standing on the sidwwalk mumbling to himself. The kitchen sink was blocked when we moved in. Thankfully, that was fixed the next day when we texted the apartment via their app the night before. Any request after 6pm was best put in via the app for fulfilment the next day or otherwise raised with the fronk desk person in the morning. The night security person who takes over from the front desk person from 6pm couldn't help with housekeeping matters. A vent on the ceiling of the bathroom was thick with dust. The bathroom door creaked quite loudly when opening or closing. That it was very close to the double bed didn't help. The laundry detergent pods in the common laundry room tended to run out. Thankfully, they replendished it with normal laundry detergent when we requested some. While there was a dishwasher & dishwashing detergent tablets in the apartment, there was no dishwashing liquid supplied. Lastly, the rental rate for the apartment was high & probably the highest for what it offered, compared with anywhere else we had booked, but was probably normal for NYC.

    It was near the Occulus, Brooklyn Bridge & Wall St, & the Fulton St subway station, & around a 20-minute walk to Battery Park & the ferry to Liberty & Staten Islands. Entry into the apartment building & apartment was via code number entered into a keypad - no card to carry or lose. The staff were generally responsive & helpful to our reasonable requests. The apartment was a 5-minute walk down the street to an Asian-run grocer which was reasonably well-stocked. Though it was a no-bedroom apartment, the sofa bed was near the kitchenette, while the TV was in the area where the double bed was, where there was a single-seat sofa, a small coffee table & a bed-side bench. That area served as the de facto living room. The apartment had a Peloton which has a monitor that plays spin exercise videos that one can folllow, & a long study table with powerpoints, & 2 study lamps & 2 office chairs. However, we didn't need to do any work there. There were washing machines & dryers in a common room on the 7th floor, a toilet in a lounge on the same floor for emergency use if the sole toilet in the apartment was occupied, & lockers for storing luggage in the lounge for a check-out time with plenty of time to spare before one's flight.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 3 nights

    The location is very convenient, and it also feels safe. It is close to WTC and various subways. The room is clean. The laundry facility is very useful.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nope, i like everything.

    ❤️❤️❤️❤️

    Stayed in June 2023

  • Reviewed: 18 May 2023

    9.0
    SONDER is expensive but spacious
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 10 nights
    • Submitted via mobile

    For a 10 day trip to space in this apartment was welcome

    Stayed in May 2023

  • Reviewed: 9 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    nothing!

    The space and facilities were fabulous!

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    Loved it
    • Leisure trip
    • Group
    • Deluxe Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    My only criticism is the shower room design, the water just goes over the entire bathroom floor instead of sloping down into the two drains. This seems like a silly design. We had to to use 5 towels to dry the floor and then wash and tumble dry them. Other days we rolled up a towel to ask as a barrier on the floor but this shouldn’t be necessary. For such a fantastic property the shower design is a let down.

    Great location in NYC. Bed was extremely comfortable and studio very spacious. The laundry facilities which are available free of charge were super handy and also the guest lounge room and luggage storage for use before an evening flight.

    Stayed in April 2023

  • Reviewed: 26 April 2023

    10
    nice place with nice staff
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 12 nights
    • Submitted via mobile

    cars noise and traffic voice reach easy to the flat

    location

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Wonderful staying . I will be back . Thank you so much
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 16 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2023

  • Reviewed: 19 March 2023

    9.0
    EXCELLENT LOCATION, great for exploring and comfortable room size
    • Leisure trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 5 nights

    EXCELLENT LOCATION - this is what makes this accommodation perfect for a sightseeing stay in the city. It is located right at the subway station Fulton street, which offers connection to all major subway lines as well as easy transportation to JFK AirTrain. It is possible to discover OneWorld Trade Center, Wallstreet, Oculus, Staten Island Ferry, Chinatown and many more sights on foot. BIG ROOMS - for New York the rooms have an excellent size and also offer the option to make your own breakfast in the room in the small kitchen. It even has a dishwasher. LUGGAGE STORAGE - it is possible to store the luggage upon the day of arrival and when checking out, which gives you the opportunity to discover the city even more. GREAT STAFF - very friendly and took care of any matter quickly.

    Stayed in March 2023

  • Reviewed: 22 February 2023

    10
    Great place, I would definitely book again.
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 3 nights

    Friendly staff! Great location and amenities.

    Stayed in January 2023

  • Reviewed: 22 February 2023

    9.0
    Very good, worth the money
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    One of the air conditioner’s always run on full blow

    Great location, close to subway, safe. Well equipped flat. Coffee included. Plenty of space for four persons in the room we rented.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    8.0
    Warm recommendation!!!
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 8 nights
    • Submitted via mobile

    Corridors could have been better cleaned. It was difficult to see numbers when you wanted to type code at the entrance.

    Design of the studio was very nice, I was pleased to have free entrance to the laundry room and the city clubs gym. Everything was there that I needed, and some nice objects and books too… Lamps and lights very nicely designed.

    Stayed in January 2023

  • Reviewed: 10 February 2023

    9.0
    Very comfortable space. Bright room. Near subway station
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Would have liked to have a daily clean

    Location excellent

    Stayed in February 2023

  • Reviewed: 25 December 2022

    8.0
    great location, spacious
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    did not have laundry capsules, had to call but wasn’t refilled within the night

    spacious, great for family

    Stayed in December 2022

Showing 1 – 25

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