30100 Clemens Road, Westlake, OH 44145, United States
#5 of 10 hotels in Westlake
Guests' ChoiceBased on 441 hotel reviews
7.2Cleanliness
7.6
Comfort
7.7
Location
8.6
Facilities
7.4
Staff
7.9
Value for money
7.6
Free WiFi
6.8
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End of dialog contentReviewed: 6 June 2024
Mary
United StatesNeeds some updating and deep cleaning. Property no longer serves breakfast so listing needs updates. Very minimal dishes in kitchen
Great price. Comfortable beds and roomy quarters.
Stayed in June 2024
Reviewed: 27 May 2024
Shelby
United Statespool was not open was my only issue , between were looking forward to it .
was nice , clean , quiet .
Stayed in May 2024
Reviewed: 21 May 2024
Timothy
United StatesNoisy neighbor
Stayed in May 2024
Reviewed: 1 May 2024
Beth
United StatesVery tiny bathroom so hard to move around in after shower. Door was really hard to get open- door to outside.
Location and kitchen
Stayed in April 2024
Reviewed: 27 March 2024
Numan
United StatesLaundry room was out of order my last 2 days
Room and the kitchen
Stayed in February 2024
Reviewed: 15 February 2024
Mike
United StatesThe ceiling fan was very dirty and dusty. The rest is f the room was pretty clean. Furniture was pretty old/ worn but bed was comfortable
Stayed in February 2024
Reviewed: 7 February 2024
Lacyw
United StatesIt is a dog friendly property. I have a service dog which is why I chose to stay here, however there was a large dog who was barking non-stop from 10pm until about 1:30am. The staff knew which guests it belonged to but told me unfortunately since they were pet friendly there was nothing they could do about it. We had to be up and out the door by 6 in the morning so we did not get much sleep at all. The dog was located over 3 buildings away so I am sure I was not the only one kept up that night.
The rooms were very spacious and comfortable and the location was near a lot of different things. Great restaurants near by.
Stayed in January 2024
Reviewed: 14 December 2023
Susan
United StatesCould be better equipped kitchen and some indication of what is (or should be) there. Fireplace not functional—not property’s issue; fire dept shut it down, but website needs to show this.
Felt safe. Clean. Nice to have kitchen.
Stayed in October 2023
Reviewed: 27 November 2023
Leeann
CanadaNo bedding provided for sofa bed..reserved 2 queen beds and ended up with king bed and sofa bed. Was traveling with adult son
Location, kitchenette
Stayed in November 2023
Reviewed: 9 November 2023
Daren
United Statesbroken coffee maker
huge room
Stayed in November 2023
Reviewed: 13 October 2023
Dave
United StatesThe photos online showed a breakfast. I saw it in the photos, but did not check the list of amenities... so when I got to the hotel I asked when breakfast started and they said they don't do breakfast. We were leaving early in the morning and were counting on that quick breakfast before heading out. The staff was very nice, but we were kind of taken back by the false advertising. Everything else was great, the room size is large, the beds were comfortable, it was quiet and the kitchen looked usable although we didn't use it.
The size room was nice, liked the fireplace (although it didn't work)
Stayed in October 2023
Reviewed: 9 October 2023
Michela
United StatesEverything was nice but when we got there the doses were still in the dishwasher and they were barely clean everything looked good until we got ready for bed and did our inspection of the sheets and they were spotted had hair in them not clean we called to have new sheets out in the bed and was told we had to do it out selves so someone brought sheets to out door knocked on it and walked away then we didn’t have enough towels the it was a room for 4 ppl and it was only two towels I have stayed at this hotel many many time and this was the first time I had an issue
The staff was nice it’s in a nice area!
Stayed in October 2023
Reviewed: 4 October 2023
Robert
United StatesThe size of the bathroom
The room was very nice and roomy. Loved the kitchen.
Stayed in October 2023
Reviewed: 9 August 2023
Amy
United StatesThe room was not clean. Dishwasher appeared to have dirty dishes. Fruit flies in sink. Cobwebs by fireplace. Carpet wasn’t vacuumed well. Booked room for 3 adults, and only had bath towels for 2. Lisa was helpful giving us additional towels.
Employee, Lisa?, was fabulous. Friendly and helpful.
Stayed in August 2023
Reviewed: 9 August 2023
Marc
United StatesWe were expecting breakfast. NO breakfast.
We were bumped up to a loft room. Plenty of space.
Stayed in August 2023
Reviewed: 8 August 2023
Papa
United StatesWe were traveling with children and they didn't serve breakfast like the website stated.
The location was great close to family, and nice shopping centers. Very easy to get to and from highway
Stayed in July 2023
Reviewed: 6 August 2023
Fla
United StatesThe exterior of the property looked like there was some deferred maintenance. An employee attempted to let someone else into our room in the middle of the night. The shower drained really slowly.
The room size was decent and the interior of the room was modern and in good condition. The onsite laundry facility came in handy, as we were there for a week.
Stayed in August 2023
Reviewed: 4 August 2023
Robert
United StatesUnfortunately, the hot tub was not working. Also, a breakfast was listed on the amenities, but when I asked the staff about the breakfast they said it was not being offered anymore.
Cozy room, full kitchen, friendly staff
Stayed in July 2023
Reviewed: 4 August 2023
Dianne
United Statesbooked ahead for ground floor room..assigned one, got key..was already occupied..was told to wait ..almost an hr.later was told no more ground floor rooms..only 2nd floor left...left a complaint at front desk..still waiting for a call back from mgr..I asked for some compensation..will not come back.
Stayed in July 2023
Reviewed: 29 July 2023
Laurent
FranceThe hotel lacks upkeep. It could be great but it has aged and the upkeep is not up to par.
The boys, ages 6 and 8, enjoyed the outdoor pool. The room is good size and the beds are comfortable.
Stayed in July 2023
Reviewed: 23 July 2023
Savannah
United Statesthe kitchen was lacking in some supplies like pot holders and the online pictures made it look way bigger.
the staff was excellent and the pool was very nice. it was wonderful having an entire kitchen and utilities.
Stayed in July 2023
Reviewed: 6 July 2023
Meredith
United StatesNo breakfast provided and property not as attractive as it used to be
Location convenient and price good for short stay.
Stayed in June 2023
Reviewed: 29 June 2023
Roger
United StatesPeaceful environment. Good location. Comfortable bed.
Stayed in June 2023
Reviewed: 17 June 2023
Jaouad
United StatesRoom was open when we arrived and was full os mosquitos, also the service was very unfriendly, no smiles, no good information when you call to let them know you are arriving late.
Size of Room
Stayed in May 2023
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