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  5. Reviews of Sonesta ES Suites Dallas Central Expressway

Reviews of Sonesta ES Suites Dallas Central Expressway 3 stars

10333 North Central Expressway, Dallas, TX 75231, United States

#128 of 166 hotels in Dallas

Guests' Choice

Review score

Based on 374 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.5

  • Location

    8.0

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 18 May 2024

    6.0
    It worked, but wouldn’t do it again.
    • Leisure trip
    • Couple
    • One Bedroom Queen Suite
    • Stayed 10 nights

    There was a large, loud argument outside of our room. I’m not sure who is allowed to rent at this location, but I’m amazed at what we paid that it was affordable for many of the clients. The breakfast was less then acceptable and not refreshed everyday.

    The location for our needs was good. The front desk staff was extra friendly and helpful.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    6.0
    Overall stay was good, it’s just they need to critique some things. About the bedding sheets being more clean
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - Queen in Each
    • Stayed 2 nights
    • Submitted via mobile

    Only a few minor things It had a weird smell as soon as I walked in but it’s cool I cleaned my room as soon as I checked in. The Sheets and covers Wasn’t clean. It had some stains, we only had one remote with 3 TV’s I had to go home and bring my own Tv . And The WiFi was Trash . And my air was working the first night but wasn’t working the second night.

    Very Spacious I’ve been here plenty of times years ago. It’s been 2years since I been here.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Couple
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Mobility Accessible One Bedroom Suite Queen Tub
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The view an balcolny

    Stayed in January 2024

  • Reviewed: 12 February 2024

    8.0
    A good night's rest
    • Leisure trip
    • Couple
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room yv was too small

    The room was nice and clean and the staff was up to par.

    Stayed in February 2024

  • Reviewed: 11 November 2023

    6.0
    Would stay again if desperate lol
    • Business trip
    • Group
    • Two Bedroom Suite - Queen in Each
    • Stayed 28 nights
    • Submitted via mobile

    They don’t clean the room’s thoroughly

    Breakfast was alright .

    Stayed in October 2023

  • Reviewed: 29 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    There were cockroaches in the kitchen cabinets and also on our bed!!!!😱 The pool also needed more chlorine. It had a slight fishy smell. Carpet could also use a cleaning.

    Liked having the extra space!

    Stayed in August 2023

  • Reviewed: 28 July 2023

    6.0
    Alright
    • Leisure trip
    • Family with young children
    • Hearing Accessible Two Bedroom Suite - Queen in Each
    • Stayed 2 nights
    • Submitted via mobile

    The room didn’t blow much cold air and didn’t have much water pressure and room and floor was a bit dirty still

    Close to my husband’s dr.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    Insects,noise, management walking in without notice.

    Very little to say.

    Stayed in July 2023

  • Reviewed: 8 June 2023

    6.0
    Good on the cheap but needs improvement
    • Leisure trip
    • Family with young children
    • Hearing Accessible One Bedroom Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    The second room we booked wasn't ready until way past 8 pm, our check in time was 3pm, and we received the run around twice and were told it was the cleaning staff's fault for being slow. After our 3rd attempt of getting the key, we were finally given a different room instead, but no incentive was offered for the inconvenience. Cleanliness definitely needs some improvement as well.

    Breakfast was good, not always replenished but variety. Rooms are big and kitchen is equipped with everything you need to cook and eat a meal.

    Stayed in June 2023

  • Reviewed: 11 May 2023

    6.0
    Ew. Never again.
    • Leisure trip
    • Solo traveller
    • Mobility Accessible One Bedroom Suite Queen Tub
    • Stayed 2 nights
    • Submitted via mobile

    It was ugly. Made me feel unsafe at night because of some of the guests staying there.

    The location. Next to the highway so I could get everywhere very quickly.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Mobility Accessible Two Bedroom Suite - Queen in Each - Roll-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    I like that the setup of the hotel felt like an apartment. Had all basic needs to cook food

    Stayed in April 2023

  • Reviewed: 24 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    the fact I stayed there paid the deposit and have been trying to get a refund, but they said I wasn’t there ,,,,uhmmmm

    the size

    Stayed in March 2023

  • Reviewed: 23 March 2023

    6.0
    Fair value for money
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 2 nights

    The territory of the hotel and our room were dirty, and there were dirty dishes in the dishwasher. The hotel really should pay more attention to the cleaning service. We booked the room for two adults and one kid, but there was no third set of towels and sheets for the sofa bed. Fortunately, it was fixed after we contacted reception.

    Overall - it was a good experience with a fair value-for-money ratio. The room size met our expectations, the staff was friendly, the facilities were convenient, and the breakfast was ok.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    I would come back and stay
    • Leisure trip
    • Family with young children
    • Hearing Accessible Two Bedroom Suite - Queen in Each
    • Stayed 3 nights
    • Submitted via mobile

    I love it had two bathrooms and a full kitchen

    Stayed in February 2023

  • Reviewed: 23 February 2023

    7.0
    It started off rough but ended up great… I felt like I was at home.
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Needs to be cleaned a little more better than it was in the Suite. The site needs to communicate with Booking regarding deposit and hold half the price. On arrival my room wasn’t ready, there was an unexpected deposit for the room. I had to wait 30 minutes for my room.

    I love the Suite and the location..

    Stayed in February 2023

  • Reviewed: 23 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Mobility Accessible One Bedroom Suite Queen Tub
    • Stayed 3 nights
    • Submitted via mobile

    We liked everything but the attendant on the day of check-in was terrible

    We liked everything but the attendant on the day of check-in was terrible

    Stayed in February 2023

  • Reviewed: 23 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Cards didn't work

    Value

    Stayed in February 2023

  • Reviewed: 20 February 2023

    6.0
    Was perfect for a place to stay with us mostly just using the rooms for sleeping
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    One of the rooms has poop stains down the bathtub

    Didn’t eat breakfast

    Stayed in February 2023

  • Reviewed: 13 February 2023

    7.0
    It was cool, but it could be better. Just some minors upgrades and outside maintenance is needed
    • Leisure trip
    • Couple
    • Mobility Accessible One Bedroom Suite Queen Tub
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom tv was ANCIENT, the outside of the building was VERY misleading and very much giving crack motel vibes so I was kinda scared nearing our sim but the room and breaking is what saved it!!

    The set up of the rooms was nice. The balcony, the private door entrance, the room overall was EXACTLY like the advertised photos.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Will stay again!
    • Leisure trip
    • Solo traveller
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking was a hassle. Yet the staff did an amazing job making it work.

    It was a good stay. Staff was super professional and accommodating.

    Stayed in February 2023

  • Reviewed: 6 January 2023

    8.0
    affordable prices, the kitchenette was a plus for me, free breakfast topped it off
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 7 nights
    • Submitted via mobile

    I have no complaints

    good area, good staff, manager Mrs Michelle took good care of me and my family….

    Stayed in January 2023

  • Reviewed: 17 December 2022

    8.0
    Nice and comfy
    • Solo traveller
    • One Bedroom Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    My window was on highway side, so there were extremely noisy.

    The price and quality were worth it. Comfortable bad and pillows. Convenient location. Nice breakfast: I had yogurt, egg, apple and fresh made waffle.

    Stayed in December 2022

  • Reviewed: 22 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One Bedroom Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    Sonesta charged me 3 authorizations, which resulted in it taking almost all of my money for my trip. My room smelled like smoke when I entered the room. Sliding door dividing the bedroom from living room was broken. The living room window didn't have a stopper poll to ensure safety in case anyone tried to come in through the window. I had to use the hangers in the room to feel secure.

    I liked access to a mini patio. Comfy bed. Good breakfast and nice staff. The room was neat.

    Stayed in November 2022

Showing 1 – 25

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