3295 Shepherd of the Hills Expressway, Branson Theatre District, Branson, MO 65616, United States
#92 of 102 hotels in Branson
Guests' ChoiceBased on 2851 hotel reviews
6.7Cleanliness
7.2
Comfort
7.3
Location
8.3
Facilities
6.8
Staff
8.0
Value for money
7.6
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 October 2023
Sharon
United Statesmaybe a microwave in the room
Stayed in October 2023
Reviewed: 29 October 2023
Wilma
United StatesOur room needed at least one chair and a small table would have been nice.
Breakfast was very good. The lady who looked after the breakfast was very helpful. She helped all the people, including the children and kept everything full and the area clean. She worked very hard.
Stayed in October 2023
Reviewed: 26 October 2023
Cheryl
United StatesCleanlyness
Stayed in October 2023
Reviewed: 25 October 2023
Tequilla
United StatesThe bathroom smelled of moldy towels, the tub held water during a shower and there was hair on the shower wall.
Large indoor pool.
Stayed in October 2023
Reviewed: 23 October 2023
Felicia
United StatesHallways and stair ways were dirty, linoleum peeling up in the hallway. Carpet in the room needs to be stretched and tacked down. Card readers on the vending machines were not working.
For the price, it was good enough. Great location. Breakfast was your typical hotel breakfast. Room and bathroom were clean enough. Pool area was fine. Staff were friendly.
Stayed in October 2023
Reviewed: 22 October 2023
Kendall
United StatesThe first key we were given was to an occupied room. It was a little embarrassing to walk in on people in the bed. The halls were a little dirty, the ice machine was broken.
Excellent breakfast. We were pleasantly surprised by the quality of this breakfast. There was plenty of water pressure in the shower. For the price, we were very well pleased.
Stayed in October 2023
Reviewed: 21 October 2023
Chester
United StatesCockroaches in my room
Bed was comfortable.Breakfast was good.
Stayed in October 2023
Reviewed: 17 October 2023
Gdb1
United StatesOlder hotel it was clean, but that was about it. The temperature was okay not as cool as we would have liked it was dingy and dark.
Stayed in October 2023
Reviewed: 16 October 2023
Angela
United StatesOur room doors did have gaps at the bottom letting in a lot of light and glad we weren't on the first floor had we had a lot rain. Our room doors were unlocked when we returned after being gone for the day, for well over 10 hours. Apparently when the staff let themselves in to change our towels in both of our rooms, they didn't relock automatically. Could be the batteries on the auto locks going bad. I did let the staff know to check that out. One of the rooms AC was missing the plate telling you what setting it was on and we couldn't get the AC to cool down when we finally figured out which button it was. It wasn't quite as nice as portrayed on the website.
It was centrally located to the areas we wanted to go. The front desk agents were pleasant when we had an issue. Rooms were clean. Breakfast was from 7-9:30. Good for early risers, not so much for late ones. Eggs, sausage links, cereal, fruit mix, waffles. The kids and grands enjoyed the larger than others indoor pool. Hotel is older but there had been some minor updating but not recently. The rooms we were in had older carpeting. Our room beds had a nice topper and were pretty comfortable.
Stayed in October 2023
Reviewed: 15 October 2023
Pamela
United StatesPillow hard, hard beds.
Friendly staff, breakfast.
Stayed in October 2023
Reviewed: 14 October 2023
Darrell
United StatesThe room was clean. The hallways and stairwells could use a little more attention.
The location of the hotel was convenient to most of the things we wanted to do. It was quiet, and the bed was comfortable.
Stayed in October 2023
Reviewed: 14 October 2023
Tammy
United StatesPrice and breakfast was ok
Stayed in October 2023
Reviewed: 12 October 2023
Emily
United StatesThere was a substance like dried ketchup or something splattered in the hallway for our entire two night stay. Someone in the lobby was complaining they found bedbugs, luckily we did not. A towel had a gross stain on it that was pretty off putting. Trash outside was overflowing. The security locked door was propped open the majority of the time or not locked at all.
The AC worked great in our room. We were lucky to get an inside room as opposed to outdoor entry. Check in was easy, staff was very friendly and helpful. I messed up my reservation and they were very accommodating. Beds were comfortable. Rooms looked to be very old and cleaned gently.
Stayed in October 2023
Reviewed: 12 October 2023
Tim
United StatesOlder facility, needs a remodel
Reasonable price and good location
Stayed in October 2023
Reviewed: 10 October 2023
Jessica
United StatesThe amount of noise we could hear from above us at night. I’ve never been to a hotel where I could hear that much. Kept me awake. And AC unit had a hard time keeping it cool in the room.
Staff was friendly, bed was comfortable.
Stayed in October 2023
Reviewed: 7 October 2023
Joan
United StatesThe rug is our room was stained and one of the stains was very sticky. In the bathroom, hair and dirt were just mopped into the corners and edges and left there.
The women at reception were very nice and accommodating. Breakfast was very good and the woman working in there was very efficient and appeared to be a hard worker. The pool looked good but we did not have our swim suits. Beds were comfortable.
Stayed in October 2023
Reviewed: 6 October 2023
Mindy
United StatesRoom was outdated and the lobby area by pool had some pretty questionable people hanging out. It was a place to sleep. All the bedding and towels had been there since probably the 80s.
The price.
Stayed in October 2023
Reviewed: 2 October 2023
Terra
United StatesWe were in the back portion of the hotel and the building was very old, with narrow hallways. But the rooms have been refurbished and they are nice rooms. Bathrooms are very small.
Location was great. Breakfast was really good.
Stayed in October 2023
Reviewed: 1 October 2023
Gladden
United StatesThe hot tub wasn’t open
It’s nice how empty it is during the week day but it’s still nice!
Stayed in September 2023
Reviewed: 23 September 2023
Gary
United StatesThe one swimming pool was shut down. The other in door pool was turning green.
Breakfast was great
Stayed in August 2023
Reviewed: 18 September 2023
Kate
United StatesThe top cover on the bed was very dirty. Not the comforter, but the thin cover that goes over the comforter. We never leave that on when we sleep anyway, so that wasn't a problem. The comforter and sheets were clean.
Breakfast was hot and tasty. The staff was pleasant. The rooms were as to be expected for the rate they charge. Not luxurious, but a nice, comfortable, safe place to stay.
Stayed in September 2023
Reviewed: 14 September 2023
Stephanie
United StatesThe carpet but hey that’s a small update and for the price, location and size of room it was worth the stay
The rooms was huge for a two queen bed.
Stayed in September 2023
Reviewed: 12 September 2023
Tonya
United StatesAir conditioners did not cool room. Ran out oof towels. Could not find anyone to get towels. Pool did not have towels.
Stayed in September 2023
Reviewed: 8 September 2023
Carol
United StatesOutside doors did not shut on their own. Room had a musty smell. Mold around base of tub.
Room was clean. Location was great. Breakfast was nice.
Stayed in September 2023
Reviewed: 7 September 2023
Mimi
CanadaOur A/C unit struggled a time or two, and I could not connect to the internet during peak hours.
Location, staff, and breakfast were awesome. Rooms were very clean.
Stayed in September 2023
Nürburg, Germany
Berlin, Germany
Kolašin, Montenegro
Gallup, USA
Bucharest, Romania
Kuta, Indonesia
Tirupati, India
Manuel Antonio, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content