1800 South Ware Road, McAllen, TX 78503, United States
#25 of 44 hotels in McAllen
Guests' ChoiceBased on 60 hotel reviews
8.2Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
8.7
Value for money
8.3
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Showing 1 – 25
Reviewed: 2 April 2024
Diana
MexicoInternet wi-fi connection was poor and even we were contacted by IT help-desk problems continued.
Breakfast was fine
Stayed in March 2024
Reviewed: 11 February 2024
Jp
MexicoThe breakfast didn't have many options, just eggs, sausage, waffles, cereal, etc. I didn't mind it that much, but if you are a picky eater, maybe this can be a deal breaker for you.
The indoor pool was great, the room was spatious, the staff was kind, the location was fantastic. Great place to go back to once you are tired from shopping. Did not use the fitness room, but good to have one if you need it.
Stayed in February 2024
Reviewed: 8 December 2023
George
Mexicothe bathroom aerea
the configuration of the room its not the best
Stayed in October 2023
Reviewed: 4 October 2023
Tomasz
PolandBreakfasts in US hotels for European people are horrible. Scrambled eggs made from the powder (not from eggs), oatmilk, waffles, some toasts, jam and basically that's all and no more to choice. For one, two days that's ok but to eat this whole week day by day is a challenge... But it is as it is in US... ;)
Stayed in August 2023
Reviewed: 20 January 2023
Christina
United StatesThe heating element for the spa was not working. The reason I booked here was for the indoor pool and spa. Especially with the outdoor temperature and looking forward to relax from stressful drive.
It was very clean. Staff was exceptional.
Stayed in December 2022
Reviewed: 16 February 2022
Homar
United StatesToo much road noise from expressway Rushing where from showers above
Great breakfast.
Stayed in February 2022
Reviewed: 18 November 2021
Mary
United Statesthe carpet in the room we stayed needs some cleaning
Loved the room and the location! We understood why it gets such good ratings. Highly recommend 😄
Stayed in November 2021
Reviewed: 8 August 2021
Patty
United StatesSliding bath door
Nice layout, comfy bed Great showers and towels
Stayed in August 2021
Reviewed: 18 July 2021
Gonzalez
United StatesI wish you would allow pets. We drive 6 1/2 hours to get here and have to leave our puppy behind.
Breakfast was ok.
Stayed in July 2021
Reviewed: 17 July 2021
Erin
United StatesScreaming toddler from 8:30pm to almost 11:00pm.
Clean and comfortable excellent staff
Stayed in July 2021
Reviewed: 28 June 2021
Garcia
United StatesI didn't like the fact that there was just one small trash can in the whole room. The restroom didn't have any trash cans either. Pool was too small as well, but it was clean which was amazing. They should have 2 extra blankets instead of one when the room is rented for 4 people or more.
Everything, I enjoyed everything about the hotel except for the trash can situation. My favorite thing about it was the bed, the separated restrooms, and the jacuzzi.
Stayed in June 2021
Reviewed: 15 March 2024
Base10
United StatesBed sheets dirty and pillow cases dirty and seemed they where never changed. Door latches for restroom didn't close
Location
Stayed in March 2024
Reviewed: 12 December 2023
Roberto
MexicoAll the stay the internet in te room wasn’t working. And really need it.
Everything
Stayed in December 2023
Reviewed: 27 November 2023
Dolores
United StatesPool are a bit dirty Whirlpool dirty
The breakfast was great.. Very clean Pool area small but enjoyable Gym very good
Stayed in November 2023
Reviewed: 28 July 2023
John
United StatesMy internet in my room did not work the entire time...and we couldn't get it fixed even spending 45 minutes to an hour on the phone with All Bridge. Some of the pillows in my room had stuff on the pillowcases. The breakfast was ok but not great.
Staff were very friendly and very helpful.
Stayed in July 2023
Reviewed: 24 July 2023
Jessica
United StatesThe day I went the water from the swimming pool was super cold kids couldn't enjoy it.
I love the comfortable bed and pillows
Stayed in July 2023
Reviewed: 5 June 2022
Kimberly
United Statesthey “overbooked” and didn’t bother calling anyone. we arrived at 9:45 PM after a 5 hour drive to be told they didn’t have a room. They made available a sister hotel at no cost, but truth be told I wouldn’t have paid to stay at the location if required. it was less than desirable in cleanliness.
location to our event
Stayed in April 2022
Reviewed: 25 April 2022
Gilbert
United StatesFriendly Staff
Stayed in April 2022
Reviewed: 18 April 2022
Juana
United StatesIndoor pool was extremely cold, hot tub was extremely hot. The room was not cleaned properly, had wrappers behind tv.
Stayed in March 2022
Reviewed: 12 March 2022
Sonia
United StatesNA
The room was a perfect size and extremely comfortable!😊
Stayed in February 2022
Reviewed: 29 November 2021
Brad
United StatesBreakfast was good!
Stayed in November 2021
Reviewed: 15 October 2021
Clara
United StatesFox News tv blaring
LOADS of variety selection; eggs, oatmeal, dry cereals, bacon, cheese, spinach, etc PLUS disposable gloves to use while serving yourself! Wished others used them but no sign to show them where gloves are located.
Stayed in October 2021
Reviewed: 12 September 2021
Albert
United StatesVery clean!
Stayed in August 2021
Reviewed: 9 July 2021
Angeel
United StatesNice room
Stayed in July 2021
Showing 1 – 25
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