The sofa bed was horrible. Sleeping on the floor would've been better.

Stayed in April 2024

Hot tub was a little too dirty for use

Very pretty rooms

Stayed in April 2024

N/A

The rooms were large, and very clean. The staff was very friendly

Stayed in April 2024

Because of the A/C, it was cold in the lobby, hallway and room.

Welcoming staff, who gave us some things to do in Tampa and in the vicinity. Rooms were clean, beds confortable.

Stayed in April 2024

Nothing at all

We have stayed at Springhill Suites Westshore for many many years, both on arriving or leaving Florida. We have never been disappointed. The staff are always kind, friendly and supportive, the rooms are spacious and the beds always comfortable. The breakfasts are always good and plentiful. The car parks both front and rear are spacious and the hotel is easy to reach from Tampa International Airport or from elsewhere in Florida. Two large shopping Malls are located nearby as well as many restaurants too We would highly recommend this hotel

Stayed in April 2024

blinders in the room could be better so we could have less light coming inside the room during the night

Everyone at the reception was really nice and helpful

Stayed in April 2024

The friendly front desk staff.

We checked in at around 10:00 Pm and were greeted and welcomed with smiley faces staff. We used their shuttle to get to airport at about 5: Am the next morning. We did not have breakfast. I believe they start breakfast at 7:00 Am. I recommend them as a courtesy and a great PR to provide a complimentary Coffee or and Pastry and/or donuts for Travellers who check out early in the morning. Making and serving a couple pots of coffees and pastry will go a long way. I believe breakfast was part of my deal but wouldn't provide it until 6:00 or 7:00 AM!!Overall a great place for travelers.

Stayed in April 2024

N/a

Top notch breakfast loved it

Stayed in April 2024

I wish it was more hot foods for breakfast

The size of the room was amazing, the pool was nice and warm, they have a lot of clean towels but the pool area for you to use

Stayed in April 2024

One of the elevators was not working. Had to use the stairs several times.

Stayed in April 2024

We had ti change rooms because the tv didn’t work. The trundle bed had a urine stain in the mattress. One elevator was broken the whole stay which was a week.

The location is great. Convenient to attractions and restaurants. Staff was accommodating.

Stayed in April 2024

Space for breakfast was crammed

The front desk manager, John, was a great support, he advised what to look for in Tampa given our short visit. Breakfast was good.

Stayed in March 2024

the only negative thing about the room was the toilet was so low to the floor it was as if it was installed there for a 3 year old child. we both had to grab the side of the tub to get up and lean on the front of it to sit down

front desk staff very helpful and kind. we arrived there after being at the Moffitt cancer center for my husband on April 1st. girls at front desk were very compassionate and helpful with a room that was easy for my husband to get around. Christian helped us find our way around the area to find food. thanks to all of you.

Stayed in April 2024

Comfortable

Stayed in March 2024

Not all of the washer/dryer were working, but the staff made some accommodations.

Great comfortable room with a fantastic heated pool and hottub. Nice sized room for a family of four. We didn't feel like we were tripping over each other. I wish I had stayed here for the entire vacation.

Stayed in March 2024

Nothing

Great stay as usual, especially after a long and harrowing flight from England. Valerie at check in was very helpful, as were all the other staff we encountered. Back for a two night stay next month and looking forward to that

Stayed in March 2024

There is not enough space for sitting all guests for breakfast

Breakfast and the extra dpace at the front of the suite

Stayed in March 2024

Nothing

An example of a well run Hotel - Staff were great & helpful, rooms clean & tidy, breakfast was good I wish I'd found this Hotel earlier

Stayed in March 2024

Cozy bed and Nice and clean…. It meet my expectations nice bathroom and very roomy was able to get a great nights rest before going on our cruise… the quiet night was great. Sorry can’t say much about breakfast… Did not get breakfast in bed… Thank you for the restful night….

Stayed in January 2024

More fruit choices

Fine eggs very good

Stayed in February 2024

Pillows weren’t the best! Disappointed with the breakfast!

Nice staff and room was comfortable!

Stayed in December 2023

Nothing

Room size was great, everyone was very nice & friendly.

Stayed in January 2024

Location

Stayed in December 2023

I didn't like that I only booked 1 night there, checked in at 11pm, and left the next day at 8 am to catch our plane :D. I wish I had more time to try the whirlpool, swimming pool, and other potential facilities in the hotel.

I've been to many hotels that are "close to the airport." This one was the best of them. I was so pleasantly surprised! I know it says "Suites" in the title, but still. The hotel was literally 5 minutes away from the airport, a lot of stuff (restaurants, gas stations, stores...) where walking distance around the place, and the room where really great. But the top notch was the staff at the entrance, very professional, to the point, very patient and welcoming. I very much enjoyed our stay there.

Stayed in December 2023