1997 Power Plant Parkway, Hampton, VA 23666, United States
#9 of 27 hotels in Hampton
Guests' ChoiceBased on 352 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.8
Value for money
7.5
Free WiFi
8.9
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End of dialog contentReviewed: 8 June 2024
Everett
United StatesMy room was not cleaned until the 4th day of our stay. Although staff apologized, this was a disappointment for my stay. Also, the toilet handle was malfunctioning which should have been taken care of by an attentive housekeeping staff.
Staff was so nice and congenial.
Stayed in June 2024
Reviewed: 23 April 2024
Keanna
United StatesEverything was fine
They were nice and friendly.
Stayed in April 2024
Reviewed: 11 April 2024
Eartha
United StatesDidn't like all the light that came in the room at nite..it was very, very hard to sleep, even tried our best to get rid of so much light, with pillow and blankets....You have short curtains with no darkened liner at all! Could not sleep..
Didn't eat breakfast.. love the staff kindness..water run real good! And hot..
Stayed in April 2024
Reviewed: 3 April 2024
Lori
United StatesConvenient, well kept
Stayed in April 2024
Reviewed: 10 March 2024
Haymon
United StatesThe room is outdated. The shower/tub combo was filling up with water as I showered. The lights near the sink wasn’t working.
Property is a great location. The staff was nice and helpful. Especially the cleaning lady front my checkout.
Stayed in March 2024
Reviewed: 19 January 2024
Amanda
United StatesBreakfast was gone and not replenished, out of coffee cups multiple times
Pet friendly
Stayed in January 2024
Reviewed: 6 January 2024
Carolyn
United StatesEverything was very nice.
Stayed in January 2024
Reviewed: 12 November 2023
Phyllis
United StatesNo pancakes. No waffles. Bread was hard.
Friendly staff, breakfast, clean
Stayed in October 2023
Reviewed: 8 November 2023
Stacey
United StatesBed was crap No lights in room it was dark Light was broken
It looked nice
Stayed in October 2023
Reviewed: 25 October 2023
Mary
United StatesThe comforter was dirty and I slipped in the bathtub because there was no anti-slip. Luckily I was able to grab the curtain.
The room setup was nice
Stayed in October 2023
Reviewed: 1 September 2023
Tashia
United StatesThere was some stains and out of style functions but it was overall really nice
It was a nice size and it was clean !!!!
Stayed in August 2023
Reviewed: 28 August 2023
Thai
United StatesPool and ice machine wasn’t working on second floor. Just a personal opinion.
Nothing to complain about.
Stayed in August 2023
Reviewed: 23 August 2023
Morris
United StatesIt would have been nice if the pool was up and running.
We enjoyed this was really nice and if we were in the area again, we will be back there.
Stayed in August 2023
Reviewed: 10 August 2023
Elizabeth
United StatesPool closed and didn't know when booking. No privacy in room when booking with multiple people. Not the cleanest, found someone else's socks in floor. No private sink in bathroom and no standard coffee pot.
Friendly staff, the closnes to restaurants, stores, gas stations and attractions, the comfort of the bed, microwave , fridge, free breakfast, elevator, private shower, closet, hangers, and toilet, internet access and television.
Stayed in August 2023
Reviewed: 25 June 2023
Bryane
United StatesSimilar situation, property not honoring the financial agreements they have with their third-party reservation vendors. I also did not receive my money back from incidentals.
It was very clean and the staff was nice and friendly. Very accommodating.
Stayed in June 2023
Reviewed: 21 June 2023
Romona
United StatesBetter plates more bottle waters. My statement (bill) was not delivered or put under my door for my last stay. Can't understand the email I got on it. Especially on the frozen food , I didn't order, why was it listed.
It was very good.
Stayed in June 2023
Reviewed: 18 June 2023
Robert
United Statespool being renovated.
breakfast, room, bed, pet friendly.
Stayed in June 2023
Reviewed: 16 June 2023
Danielle
United StatesThe pool was closed & we weren't notified about it prior to our stay which I thought was rude. We got in pretty late & had pre-checked in so getting the keys was quick & easy. The room was nice, but there were a few things that were just ok. The room had a living room area separate from the sleeping area, but only one TV so they just put it in the middle space so that no matter where you sat (living room or on the bed) you could only see half the screen. That's just silly...they should just pick a section of the room for the TV or put two in there. The beds were only doubles which is small for two normal adults...Queens would have been better & that's usually what you get in a double bed room. There was plenty of space, so not sure why they skimped on the bed sizes. Lastly the bathroom was very angular & the toilet paper holder was so far from the toilet I had to stand up to reach it which was just inconvenient & again, silly. It was like they let an amateur make the placement decisions in this room & though none of these complaints were that awful or anything, it was just kind of off-putting. I can't say the hotel was bad, but I wouldn't stay again.
Decent hotel, nothing glaringly bad about it but nothing amazing either. The breakfast area was nice & they had a good selection. Staff were friendly.
Stayed in June 2023
Reviewed: 1 May 2023
John
United StatesOne of the elevators was down.
Excellent staff and service. The room and hotel were very clean.
Stayed in April 2023
Reviewed: 23 April 2023
Lerin
United Statesunderstaffed/ myself and others were waiting for the desk person around 11:30 for about 15 minutes
clean comfortable
Stayed in April 2023
Reviewed: 10 April 2023
Jones
United StatesBlanket in closet was not very clean Water in sink near bathroom flows out too fast when trying to wash hands (got blouse wet)
room - nice and spacious, beds soft Breakfast was hot and plentiful Very nice atmosphere
Stayed in April 2023
Reviewed: 18 March 2023
Stephanie
United StatesThe pool an hot tub was unavailable
Space
Stayed in February 2023
Reviewed: 13 March 2023
Shakina
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 March 2023
Connie
United Statesover all plesent stay would stay again if in the area
Stayed in January 2023
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