472 Jackson Street, Saint Paul, 55101, United States
#2 of 21 hotels in Saint Paul
Guests' ChoiceBased on 478 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.2
Value for money
8.7
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End of dialog contentReviewed: 8 May 2024
Ann
United StatesBeds were not comfortable.
Lobby was clean and so was the room.
Stayed in May 2024
Reviewed: 22 April 2024
Joni
United StatesThere was nothing to comment on
Staff, breakfast, linens
Stayed in April 2024
Reviewed: 10 April 2024
Latonja
United StatesThe lady that checked me in did not seem like she wanted me to checking. Not sure what the problem was but I did not get the information I know I was supposed to receive as far as where the pool was located , where the parking lot was and where breakfast would be sold. She also didn’t do much to find my Marriot Bonvoy account. Her customer services skill were not welcoming and she made me uncomfortable.
Pool area for kids was great && breakfast was excellent. The evening staff did a wonderful job to make sure my experience was better than when I arrived.
Stayed in April 2024
Reviewed: 8 April 2024
Kierra
United StatesUnfortunately no hot tub but my 15 month old LOVED the kids pool so that made up for it.
Updated and kept very clean. Very secure and safe
Stayed in April 2024
Reviewed: 4 April 2024
Arredondo
United StatesNothing everything was perfect.
I loved how organized everything was the staff themselves were so kind, and helpful to me and my family. Building itself was very clean down to the room and pool were very clean.
Stayed in March 2024
Reviewed: 31 March 2024
Hiedi
United StatesThat I couldn't stay longer!
Great customer service, cleanliness, beautiful architecture of the building.
Stayed in March 2024
Reviewed: 26 March 2024
Liliy
United StatesN/a
Yes
Stayed in March 2024
Reviewed: 11 March 2024
Kellwill93
United StatesYou get charged 50 bucks for the parking deck
Safe parking deck. Fun kid pool and adult pool. Room was big and very clean.
Stayed in March 2024
Reviewed: 4 March 2024
Michael
United StatesBathroom faucet needed lubricant
Excellent breakfast
Stayed in March 2024
Reviewed: 19 February 2024
Cody
United StatesIt was one of the most expensive in the area.
The parking was very secure and easy. Love how it was attached and it went straight to hotel. Room was nice and clean. Very well set up.
Stayed in February 2024
Reviewed: 7 February 2024
Kathrine
United StatesPool area was smaller than expected, but still great experience.
Staff was awesome, breakfast was really nice. Hotel is new and clean and quiet. Loved the secure, covered parking garage!
Stayed in January 2024
Reviewed: 7 February 2024
Garret
United StatesI can’t think in anything I didn’t like.
Staff was great and room was spacious, clean, and quiet. Fitness center was well equipped also.
Stayed in February 2024
Reviewed: 21 January 2024
Gina
United StatesThere wasn’t one bad thing I can say.
This hotel is newer, updated, and so wonderful. The staff was helpful and friendly. So convenient with the heated parking garage. Appreciated in -1 degree weather!! I forgot my Apple Watch when checking out, I called the hotel when I noticed I left it behind. They brought it promptly to the front desk when I returned. What wonderful kind and honest staff.
Stayed in January 2024
Reviewed: 17 January 2024
Abby
United StatesPaying for parking
The pool area, breakfast, location
Stayed in January 2024
Reviewed: 12 January 2024
Vanessa
United StatesEverything was great. The staff, Rooms, Hair & body products. Pool was great. I loved how helpful staff was & very friendly. Beds where super comfy & breakfast was great.
Stayed in January 2024
Reviewed: 25 December 2023
Racheal
United StatesThe cleanliness, the security of the building, & the complimentary breakfast!! They provided breakfast even on Thanksgiving morning! I also had the BEST view to watch the sunrise!
Stayed in November 2023
Reviewed: 23 December 2023
O'brien
United StatesThe pool was great.
Stayed in December 2023
Reviewed: 18 December 2023
Amy
United StatesWe enjoyed coffee and fresh fruit daily. Common areas were spacious and comfortable.
Stayed in December 2023
Reviewed: 19 November 2023
Debra
United StatesVery clean. Great breakfast!
Stayed in November 2023
Reviewed: 10 November 2023
Sandra
United StatesThe overpriced parking. That said, I do understand it could be the area in the city it is located.
Great pool. I did like the location and was a good vibe. The security was very good and I did appreciate that.
Stayed in November 2023
Reviewed: 2 November 2023
Linda
CanadaEverything was great!
Clean and well run. Indoor parking was perfect. Rooms very clean and comfortable.
Stayed in October 2023
Reviewed: 26 October 2023
Diana
United StatesVery friendly staff
The facility was clean and up to date.
Stayed in October 2023
Reviewed: 21 October 2023
William
United StatesThe bathroom in our room didn't have a fan. It's not a deal breaker, but it would be nice. The family would appreciate it after I use the toilet. The $25 fee for parking is a bit steep, but I appreciate the security their ramp provides.
The entire hotel was very clean, the staff were very friendly, & the kids loved the pool. The waffle breakfast bar was a highlight for my wife & kids. Needing to use our room key everywhere was a bit inconvenient, but we appreciated the extra security it gave us.
Stayed in October 2023
Reviewed: 21 October 2023
Beth
United StatesParking rate increased by $5.
The cleanliness was outstanding! The room was very comfortable.
Stayed in October 2023
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