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  5. Reviews of Hotel St. James

Reviews of Hotel St. James 2 stars

109 West 45th Street, New York, NY 10036, United States

#237 of 414 hotels in New York

Guests' Choice

Review score

Based on 1260 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.7

  • Facilities

    7.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 1 night
    • Submitted via mobile

    - shower had little to none pressure. - wi-fi in the room was very unstable. - no way to control the temperature in the room.

    - extremely friendly staff - perfect location

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 3 nights
    • Submitted via mobile

    the local was great

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    A comfortable and affordable one-night stay!
    • Leisure trip
    • Family with young children
    • One Full Bed Room
    • Stayed 1 night

    The hotel staff were friendly and helpful. They were willing to hold our bags both before check-in and after check-out so that we could explore the city more easily. The location, half-a-block from Times Square, was ideal for our visit. The lobby was comfortable and a bit chic, with luxe colors and furniture pieces. The rooms were small but clean--just what we needed for a one night stay to catch dinner and a show!

    Stayed in December 2023

  • Reviewed: 22 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed was unbelievably uncomfortable. Hurt my back. It was like a rock. If you are unlucky to have the inner rooms there is absolutely no light during the day besides a strange prison like courtyard. In the bottom of this courtyard they were doing construction and breaking bricks with power drills. So loud.

    Good central location but have to deal with the crowd of times square. Not my kind of area but if you are looking for the tourist things and broadway it is a great location. The staff is extremely friendly and helpful. The noon checkout is really nice. It's a cool old building right next to a classic Irish pub.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing it was all good

    The new york people ,hospitality. Food ,

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One Queen Bed Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was not very comfortable, the radiator hissed all night and water took a long time to get warm

    The hotel was very clean and the staff were very attentive and nice. Room was was very good

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Location excellent and room warm and bed very comfortable exactly what we needed
    • Leisure trip
    • Couple
    • One King Bed Room
    • Stayed 5 nights
    • Submitted via mobile

    Not there fault but is noisy outside

    Location Comfort Safety

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Great location, clean, friendly staff, good value for money. Second time staying and would definitely return.
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Excellent location
    • Leisure trip
    • Solo traveller
    • One Full Bed Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom a bit cramped, nowhere to put out toiletries

    Excellent location, clean room

    Stayed in December 2023

  • Reviewed: 1 December 2023

    7.0
    Conveniently located so easy to get were we wanted to go ! Had fun with our friends ! Love new York
    • Leisure trip
    • People with friends
    • One Queen Bed Room
    • Stayed 2 nights
    • Submitted via mobile

    Did not have refrigerator! Could not control room temperature! Tv had only two channels

    Location

    Stayed in November 2023

  • Reviewed: 30 November 2023

    7.0
    We enjoyed it. Expensive. Pleasant staff.
    • Leisure trip
    • Couple
    • Two Double Beds Room
    • Stayed 1 night
    • Submitted via mobile

    Under renovation.

    Location.

    Stayed in October 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 3 nights
    • Submitted via mobile

    It was smaller and the room nextdoor was not quiet one of the nights.

    The location was exceptional. We were just 1 block from the theater. We were close to Rockefeller Plaza. Joe at the front desk was very helpful and had a positive energy. The price of the room was great.The room and bathroom were very clean. There were good coffee shops close by and a convenience store just across the street.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Great!
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 1 night
    • Submitted via mobile

    Weakness: Small size, no fridge, no AC (can’t control heat), rocky bed

    Strengths: Locatjon, staff, cleanliness, heat bathroom floors

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Great location, excellent staff, rooms were large, close to restaurants and night life
    • Leisure trip
    • People with friends
    • Two Double Beds Room
    • Stayed 3 nights
    • Submitted via mobile

    The elevators are very slow.

    Super location. Macys parade went right by our hotel.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    Would stay here again for the price and great location.
    • Leisure trip
    • Couple
    • One King Bed Room
    • Stayed 6 nights
    • Submitted via mobile

    The bed had a significant sag on one side, the other half was firm.

    Great location and block from Times Square - we could walk to many places. There is a 24 hr eatery with to-go meals, coffee and snacks right next door.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 1 night

    The view from our window was well, not the cutest one - we saw some walls and a pigeon :)) Since we stayed for 1 night only and wanted to enjoy the city, not the room with a view, it didn't matter and I am sure there are other rooms with better view. On the other hand, maybe that's the reason why the room was quiet ! I would only add more light to the bathroom. Otherwise, everything met our expectations.

    The hotel has obviously quite long history which makes it really cute. The room was spacious, quiet and cozy. Bathroom was OK, beds were comfy and the staff was nice. Our flight was planned at 11pm and they offered us late check out and luggage storage for no extra fee. The location of the hotel is awesome. Overall, we liked our short stay.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Comfortable, affordable and safe location in the Theatre District
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 1 night

    The bathroom does not have a vanity, so no where to layout cosmetics, toiletries.

    This was my third stay at the Hotel. I'm a repeat because of the location (in the middle of the Theatre District) and the value for the money. This time I noticed that the room had a make over/update. Keep in mind, this is a historic hotel, so only so much could or should be updated. The room (two double beds) and beds are comfortable.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was extremely creaky, so each time one of us moved the other woke up

    Great location, very friendly staff

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 3 nights

    Our beds were very squeaky. Rooms have clearly been refurbished recently but could just do with a bit of a homely feel, such as pictures on the wall.

    The location was fabulous, staff were friendly and helpful. Rooms were basic but clean.

    Stayed in October 2023

  • Reviewed: 3 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • One King Bed Room
    • Stayed 1 night
    • Submitted via mobile

    A comfortable bed, great price, friendly staff.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    7.0
    Basis hotel in great location
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 1 night
    • Submitted via mobile

    For this price I expected simplicity, but with a little effort it could have been much more welcoming. a hook to hang clothes on, for example, or a rug by the bed to warm my toes.

    Location was great

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    Wonderful value for location!
    • Leisure trip
    • Solo traveller
    • One Full Bed Room
    • Stayed 3 nights

    Needs coffee in the rooms or downstairs

    Great hotel for the location

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    Clean, comfortable, friendly staff, reasonably priced and close to the shows.
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 2 nights

    When someone next to us went in and out of their room, the doors really slam. Otherwise it was quiet in the room.

    The staff was welcoming and helpful. They greeted us each day and gave us information when we asked. The room was good. It's an older hotel but clean and just right for our purposes. Not fancy but close to everything and comfortable. And the price was the best we found for the area.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    Good location. Old world charm to reception. Good price for Mew York
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 1 night
    • Submitted via mobile

    Bed board not attached to bed board so couldn’t sit up in bed to read

    Old charm decor in reception

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 2 nights
    • Submitted via mobile

    We would suggest to install a coffee machine, if not in every room in the common area

    Extremely friendly and helpful staff

    Stayed in October 2023

Showing 76 – 100

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