109 West 45th Street, New York, NY 10036, United States
#240 of 418 hotels in New York
Guests' ChoiceBased on 1281 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
9.7
Facilities
7.4
Staff
9.2
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 14 January 2024
Charlotte
FranceThere should be have been an electric kettle to make tea or coffee.
Location and spaciousness as well as cleanliness were wonderful.
Stayed in January 2024
Reviewed: 14 January 2024
Stephen
United StatesSomewhat worn down.
Everyone was very accommodating. From early check in, to room selection, to baggage afternoon storage.
Stayed in January 2024
Reviewed: 13 January 2024
Regina
United StatesThe room was extremely hot almost unbearable so if you stay here, you need to bring a fan for the winter. The room did not have a refrigerator.
You could not ask for a better location. Staff was nice , helpful and the room was clean .
Stayed in December 2023
Reviewed: 11 January 2024
Katalin
HungarySimple room, very good location. Nice staff. Good value for money.
Stayed in December 2023
Reviewed: 9 January 2024
Heather
United Statesnothing
good size clean room, super friendly staff and great location just about a block from Time's square.
Stayed in December 2023
Reviewed: 9 January 2024
Vincent
United StatesFor some people, the TV might be small or whatever, but that’s not what you come to NYC for, right? Would be nice if they offered breakfast, but there are plenty options nearby so not a big deal.
I was pleasantly surprised by our stay at St James. We found a great deal for two double rooms for two families with kids in the first 3 days of January. The location is virtually right on Times Square, and I was a little afraid the rooms would be noisy, but you hardly noticed anything in our rooms. We were on the back side of the hotel, which might have helped. The rooms itself are good - nothing fancy but they get the job done. Staff was great in accommodating us in checking in early for one of our two rooms, so we could at least dump our luggage and explore the city. They don’t have breakfast, but there are a ton of places nearby, and we usually went to Cook which was next door and offers a lot of different fresh breakfast items at a great value.
Stayed in January 2024
Reviewed: 8 January 2024
Scales
AustraliaYou won't be able to store drinks or make a tea/coffee as they didn't have a fridge, except for the tiny table top one, and no facilities to make a hot beverage in the room. The shower was not the best- it took a long time to warm up and did not have the strongest of streams.
It was a comfortable, clean hotel. The staff were friendly and professional. If you are looking for a base for your explorations of New York, and just a place to rest your head at night, then this hotel is perfect. Its location is magic- within metres of Times Square- and its beds are a welcome respite after a busy day.
Stayed in January 2024
Reviewed: 3 January 2024
Mark
Turks & Caicos IslandsSuper visible that the place is very old, was scared of the elevator 🥹🥹
Location was perfect, very near to every tourist destination! Esp the time square, just in the corner of the same block! And you can leave luggages if you check out early.
Stayed in December 2023
Reviewed: 25 December 2023
Lucas
Brazil- shower had little to none pressure. - wi-fi in the room was very unstable. - no way to control the temperature in the room.
- extremely friendly staff - perfect location
Stayed in December 2023
Reviewed: 24 December 2023
Jiyoon
Brazilthe local was great
Stayed in December 2023
Reviewed: 22 December 2023
Jaime
United StatesThe hotel staff were friendly and helpful. They were willing to hold our bags both before check-in and after check-out so that we could explore the city more easily. The location, half-a-block from Times Square, was ideal for our visit. The lobby was comfortable and a bit chic, with luxe colors and furniture pieces. The rooms were small but clean--just what we needed for a one night stay to catch dinner and a show!
Stayed in December 2023
Reviewed: 22 December 2023
Dan
United StatesThe bed was unbelievably uncomfortable. Hurt my back. It was like a rock. If you are unlucky to have the inner rooms there is absolutely no light during the day besides a strange prison like courtyard. In the bottom of this courtyard they were doing construction and breaking bricks with power drills. So loud.
Good central location but have to deal with the crowd of times square. Not my kind of area but if you are looking for the tourist things and broadway it is a great location. The staff is extremely friendly and helpful. The noon checkout is really nice. It's a cool old building right next to a classic Irish pub.
Stayed in December 2023
Reviewed: 20 December 2023
Gary
United KingdomNothing it was all good
The new york people ,hospitality. Food ,
Stayed in December 2023
Reviewed: 17 December 2023
Bobbi
United StatesThe bed was not very comfortable, the radiator hissed all night and water took a long time to get warm
The hotel was very clean and the staff were very attentive and nice. Room was was very good
Stayed in December 2023
Reviewed: 14 December 2023
Paul
United KingdomNot there fault but is noisy outside
Location Comfort Safety
Stayed in December 2023
Reviewed: 12 December 2023
Carol
United KingdomGreat location
Stayed in December 2023
Reviewed: 7 December 2023
Howard
United KingdomBathroom a bit cramped, nowhere to put out toiletries
Excellent location, clean room
Stayed in December 2023
Reviewed: 1 December 2023
Robert
United StatesDid not have refrigerator! Could not control room temperature! Tv had only two channels
Location
Stayed in November 2023
Reviewed: 30 November 2023
Roy
United StatesUnder renovation.
Location.
Stayed in October 2023
Reviewed: 27 November 2023
Brittany
United StatesIt was smaller and the room nextdoor was not quiet one of the nights.
The location was exceptional. We were just 1 block from the theater. We were close to Rockefeller Plaza. Joe at the front desk was very helpful and had a positive energy. The price of the room was great.The room and bathroom were very clean. There were good coffee shops close by and a convenience store just across the street.
Stayed in November 2023
Reviewed: 27 November 2023
Sean
United StatesWeakness: Small size, no fridge, no AC (can’t control heat), rocky bed
Strengths: Locatjon, staff, cleanliness, heat bathroom floors
Stayed in November 2023
Reviewed: 26 November 2023
Joni
United StatesThe elevators are very slow.
Super location. Macys parade went right by our hotel.
Stayed in November 2023
Reviewed: 21 November 2023
Barbara
United StatesThe bed had a significant sag on one side, the other half was firm.
Great location and block from Times Square - we could walk to many places. There is a 24 hr eatery with to-go meals, coffee and snacks right next door.
Stayed in November 2023
Reviewed: 15 November 2023
Monika
SlovakiaThe view from our window was well, not the cutest one - we saw some walls and a pigeon :)) Since we stayed for 1 night only and wanted to enjoy the city, not the room with a view, it didn't matter and I am sure there are other rooms with better view. On the other hand, maybe that's the reason why the room was quiet ! I would only add more light to the bathroom. Otherwise, everything met our expectations.
The hotel has obviously quite long history which makes it really cute. The room was spacious, quiet and cozy. Bathroom was OK, beds were comfy and the staff was nice. Our flight was planned at 11pm and they offered us late check out and luggage storage for no extra fee. The location of the hotel is awesome. Overall, we liked our short stay.
Stayed in November 2023
Reviewed: 15 November 2023
Sharon
United StatesThe bathroom does not have a vanity, so no where to layout cosmetics, toiletries.
This was my third stay at the Hotel. I'm a repeat because of the location (in the middle of the Theatre District) and the value for the money. This time I noticed that the room had a make over/update. Keep in mind, this is a historic hotel, so only so much could or should be updated. The room (two double beds) and beds are comfortable.
Stayed in November 2023
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