Very close to time square,,the hotel staff was really nice. Hotel rooms were old school (decor, size ) but overall for one night it was perfect !

Stayed in December 2023

The tv remote didn’t work so u had walk up to tv to change the channel.

Nice space

Stayed in January 2024

The building is very old and the heating system was a bit noisy also during the night.

Great location for a reasonable price and very friendly staff.

Stayed in January 2024

Elevator out of order.

Proximity to Times Square.

Stayed in January 2024

Heating makes weird loud noises

Great location

Stayed in January 2024

There should be have been an electric kettle to make tea or coffee.

Location and spaciousness as well as cleanliness were wonderful.

Stayed in January 2024

Somewhat worn down.

Everyone was very accommodating. From early check in, to room selection, to baggage afternoon storage.

Stayed in January 2024

The room was extremely hot almost unbearable so if you stay here, you need to bring a fan for the winter. The room did not have a refrigerator.

You could not ask for a better location. Staff was nice , helpful and the room was clean .

Stayed in December 2023

Simple room, very good location. Nice staff. Good value for money.

Stayed in December 2023

nothing

good size clean room, super friendly staff and great location just about a block from Time's square.

Stayed in December 2023

For some people, the TV might be small or whatever, but that’s not what you come to NYC for, right? Would be nice if they offered breakfast, but there are plenty options nearby so not a big deal.

I was pleasantly surprised by our stay at St James. We found a great deal for two double rooms for two families with kids in the first 3 days of January. The location is virtually right on Times Square, and I was a little afraid the rooms would be noisy, but you hardly noticed anything in our rooms. We were on the back side of the hotel, which might have helped. The rooms itself are good - nothing fancy but they get the job done. Staff was great in accommodating us in checking in early for one of our two rooms, so we could at least dump our luggage and explore the city. They don’t have breakfast, but there are a ton of places nearby, and we usually went to Cook which was next door and offers a lot of different fresh breakfast items at a great value.

Stayed in January 2024

You won't be able to store drinks or make a tea/coffee as they didn't have a fridge, except for the tiny table top one, and no facilities to make a hot beverage in the room. The shower was not the best- it took a long time to warm up and did not have the strongest of streams.

It was a comfortable, clean hotel. The staff were friendly and professional. If you are looking for a base for your explorations of New York, and just a place to rest your head at night, then this hotel is perfect. Its location is magic- within metres of Times Square- and its beds are a welcome respite after a busy day.

Stayed in January 2024

Super visible that the place is very old, was scared of the elevator 🥹🥹

Location was perfect, very near to every tourist destination! Esp the time square, just in the corner of the same block! And you can leave luggages if you check out early.

Stayed in December 2023

- shower had little to none pressure. - wi-fi in the room was very unstable. - no way to control the temperature in the room.

- extremely friendly staff - perfect location

Stayed in December 2023

the local was great

Stayed in December 2023

The hotel staff were friendly and helpful. They were willing to hold our bags both before check-in and after check-out so that we could explore the city more easily. The location, half-a-block from Times Square, was ideal for our visit. The lobby was comfortable and a bit chic, with luxe colors and furniture pieces. The rooms were small but clean--just what we needed for a one night stay to catch dinner and a show!

Stayed in December 2023

The bed was unbelievably uncomfortable. Hurt my back. It was like a rock. If you are unlucky to have the inner rooms there is absolutely no light during the day besides a strange prison like courtyard. In the bottom of this courtyard they were doing construction and breaking bricks with power drills. So loud.

Good central location but have to deal with the crowd of times square. Not my kind of area but if you are looking for the tourist things and broadway it is a great location. The staff is extremely friendly and helpful. The noon checkout is really nice. It's a cool old building right next to a classic Irish pub.

Stayed in December 2023

Nothing it was all good

The new york people ,hospitality. Food ,

Stayed in December 2023

The bed was not very comfortable, the radiator hissed all night and water took a long time to get warm

The hotel was very clean and the staff were very attentive and nice. Room was was very good

Stayed in December 2023

Not there fault but is noisy outside

Location Comfort Safety

Stayed in December 2023

Great location

Stayed in December 2023

Bathroom a bit cramped, nowhere to put out toiletries

Excellent location, clean room

Stayed in December 2023

Did not have refrigerator! Could not control room temperature! Tv had only two channels

Location

Stayed in November 2023

Under renovation.

Location.

Stayed in October 2023

It was smaller and the room nextdoor was not quiet one of the nights.

The location was exceptional. We were just 1 block from the theater. We were close to Rockefeller Plaza. Joe at the front desk was very helpful and had a positive energy. The price of the room was great.The room and bathroom were very clean. There were good coffee shops close by and a convenience store just across the street.

Stayed in November 2023