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  5. Reviews of Staybridge Suites Houston West - Energy Corridor, an IHG Hotel

Reviews of Staybridge Suites Houston West - Energy Corridor, an IHG Hotel 3 stars

1225 Eldridge Parkway, Energy Corridor, Houston, TX 77077, United States

#9 of 424 hotels in Houston

Guests' Choice

Review score

Based on 97 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.9

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Showing 1 – 25

  • Reviewed: 17 May 2024

    10
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Cleanliness cheerful and responsive staff

    Stayed in May 2024

  • Reviewed: 8 April 2024

    10
    Very happy with this hotel!
    • Business trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Elliptical was not great and tvs not working in gym.

    Smoothie bar! Clean and friendly staff!

    Stayed in April 2024

  • Reviewed: 23 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 11 nights

    Is missing Security Box in the rooms. When the clean lady "made" the room, should take care of the kitchen, if there is one glass used, that remain dirty.

    Breakfast is good, but could improve with more options on the eggs. They normally has 2 types that rotate in the week. After some days (2 weeks) you need alternatives.

    Stayed in January 2024

  • Reviewed: 21 February 2024

    10
    Excellent customer service! We will stay again!
    • Leisure trip
    • Couple
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 1 night

    Excellent breakfast selection! We appreciated the various options, especially the non-pork options and smoothies!

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I'm from South India. Never expected I ll get a masala dosa in a hotel at US for breakfast. But they did a yummy one

    Stayed in February 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast below average quality

    Very clean property

    Stayed in December 2023

  • Reviewed: 18 September 2023

    9.0
    Good experience in overall.
    • Business trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    I was having many luggage, and I didn't observe anyone to help me carry them to the room.

    It is simple and quick to check in and check out. It is a trusted team, I forgot my slippers and when I called reception after two days I was surprised it was there, and they kept it for me.

    Stayed in September 2023

  • Reviewed: 17 July 2023

    10
    Amazing, family friendly.
    • Business trip
    • Family with young children
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great breakfast, all the reviews are spot on. I will be back. Free dinner from Monday- Wednesday. You can’ take as much food as you want.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    We loved this hotel! Very comfortable and super friendly, It felt a bit like a home.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed and One Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only draw back at this hotel was that the (really) noisy part of the AC unit was placed in the master bedroom, instead of in the living room - which would have made our sleep so much better.. But all the rest was so good that we booked two extra nights here.

    Incredibly friendly people at this hotel! We felt SO warmly welcomed and really good taken cared of. It was easy to see that the manager here took very good care of both employees and customers, it felt a bit like a home. He walked around and talked to customers and employees like they were friends. That gave a very warm atmosphere. Our teenagers also really loved it here. We had pool view and spent much time there, also in early morning before the pool actually opened, we were allowed to go there - which was great since we were lagged and the temperature was also best in early morning and late evening. Our rooms were very clean and big and really comfortable, our (king and queen) beds super comfortable. Great with a big kitchen, fridge, micro etc. The location also very good, a short want one block up to a great authentic coffee shop -Minuti Coffee - highly recommended. -And lots of other restaurants, cafes and shops. Kroger is a great grocery store. We lived on this road for five years, 20 years ago, so that made it even better for us to be back. The Terrey Hershey park nearby is wonderful, just a bit too hot now 😅 - but nice in early morning on the trails by the river. Breakfast was also really good, the best we had on the five hotels on our vacation. Fresh fruits, plain yoghurt, omelette and scrambled eggs made of real eggs (not powdered), waffles and much more, and we could even make smoothies with fruits and seeds and protein powder etc. Really great! Missed bacon though, not a fan of sausages and such , would have been good with bacon as an option every morning (our stomachs prefers plain food ☺️). Good enough coffee as well. We would definitely come back here if we could! Also they have “social hour “ with some food and drinks - free - in the evening. Awesome!! Thanks for a really good stay!!

    Stayed in June 2023

  • Reviewed: 12 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2023

  • Reviewed: 1 July 2023

    9.0
    Everything was great except for the couch bed.
    • Leisure trip
    • Group
    • Two-Bedroom Suite with One Queen Bed and Two Double Beds - Communications Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    The couch bed was very, very bad. The mattress was not even usable. That caused problems with where our children slept.

    Breakfast was great.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed and One Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool, breakfast, staff

    Stayed in May 2023

  • Reviewed: 18 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 5 nights

    the invoice was not given to me when checkout. they printed, but did not want to give to me, because I did the reservation in booking.com. I need it the invoice to expense to my company.

    Stayed in April 2023

  • Reviewed: 12 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great staff, location and clean room.

    Stayed in April 2023

  • Reviewed: 29 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 1 night

    Nothing. It was an enjoyable stay. Close to my Aunts home.

    Breakfast was good.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    10
    friendly soft
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    location and staff

    Stayed in March 2023

  • Reviewed: 26 October 2022

    10
    I’ve stayed in at least four properties so far this trip. This property exceeds all to include the other Staybridge I ha
    • Leisure trip
    • Couple
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing I did not like.

    Everything and everyone.

    Stayed in October 2022

  • Reviewed: 4 October 2022

    10
    Excellent family setup
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed and One Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Lovely pool area and the breakfast setup was nice. Laundry much appreciated. The room was exactly as advertised.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dog fee of $75 is steep

    comfortable beds, quiet hotel

    Stayed in August 2022

  • Reviewed: 14 July 2022

    10
    the Stay at the hotel was beautiful the hotel itself is beautiful the ground is pretty very clean
    • Business trip
    • Couple
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the staff I book the at 2am and check in was at 3pm … I call before I came I talk to a woman and she said it was ok to check in at 3am she can see I pay already for the room When I got there the guy at the front was He don’t know who I talk to he was the only one at the front Dess and there’s no rooms. as we was talking I asked can I use the bathroom because I had to go very bad he also looked up that I paid for the room and everything I use the bathroom and I Travling all day I ask him for a towel cause I was going to go to the 24 hour planet fitness to take a shower I asked first to buy a towel and he said they don’t sell towels so I said can I have one because I’m I’ll be back to check into the room he said ma’am we don’t do that here.long story I Slept in The rental car I had an event to go to in the morning that’s why I flew into Houston I went to the event and got ready and cleaned up the The best I could for the event…..That not Good customer service and I let him know my whole situation

    it was clean

    Stayed in July 2022

  • Reviewed: 12 July 2022

    10
    Worth the stay!
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I did need to move to another room due to an AC leak and the rug was wet. But, they quickly changed my room without hesitation. Perfect customer service!

    The staff was excellent. Very helpful and kind. The breakfast buffet was awesome! A lot of variety. The room is perfect for a single person, spacious with all the convenience.

    Stayed in July 2022

  • Reviewed: 30 June 2022

    9.0
    Great choice
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    Didn't love that the living/kitchen area of my "King Suite" had no windows, but that was a minor flaw.

    Nice property, both public spaces and rooms. Exceptionally clean and well kept. Friendly, polite staff. Good breakfast with many options. Pretty garden/pool area.

    Stayed in June 2022

  • Reviewed: 23 June 2022

    9.0
    Always happy when I’m there
    • Business trip
    • Solo traveller
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    LOVED IT as usual. One of my go-to lodgings in the Houston area.

    Stayed in June 2022

  • Reviewed: 18 May 2022

    10
    very comfortable
    • Leisure trip
    • Couple
    • Queen Studio Suite with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing to dislike

    very clean

    Stayed in May 2022

Showing 1 – 25

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