Needs a bit of updating to paint

Beds were super comfortable and loved the 2 separate rooms!

Stayed in January 2023

The hot tub was broken--it was one of the main reasons I chose the location. The beds were hard. It was obvious the room was reserved for someone who opted to pay a lower price; while it was nice, there were some superficial damages before our entry. The breakfast was sad. What was offered tasted good, but there wasn't much to offer.

the room was beautiful. The staff was friendly. The facilities were nice. There were plenty of towels and a lot of space in the room.

Stayed in September 2022

They allow pets and our room smelled of pet urine. Room could definitely use an update. Not all of the light switches worked.

Plenty of room in our suite! Our kids had their own room with two beds. Two bathrooms were a big plus! Great location, easy to get in and out of.

Stayed in March 2022

Got stuck in the elevator

Food and staff was great

Stayed in March 2022

Upkeep on hotel needs to happen - walls had bad spots and carpets are old

Very close to airport and spacious rooms with comfy beds

Stayed in January 2022

was supposed to have airport shuttle. they don’t so I had to spend $50 to get from car rental and to the airport.

close to airport

Stayed in October 2021

Pool was closed. Breakfast was crappy. Staff was rude. Hotel was dirty.

Stayed in July 2021

I booked the room assuming there was 5 beds. I called the hotel before my arrival to confirm a pull out couch and the pool was in service. There was no pull out couch and the pool has been closed since 2020. There is also no breakfast.

The location was great! Lots of food places to eat.

Stayed in June 2021

The suites have awesome space, loved having 2 bathrooms. The breakfast was good. The outside area had a grill, outside seating, & basketball court. Kids loved it!

Stayed in November 2023

WARNING! do not book this hotel!!! We made a reservation on June 11 for one night on JULY 18, a month before!!! We traveled by car three adults and two small children. When we arrived at the hotel at the reception they denied the existence of the reservation even though we showed the confirmation email. They didn't have a single room available. They did not help us to get other accommodation. We found a place to stay by ourselves at almost midnight.

Stayed in July 2023

My room was dirty stains on the chair, floor, and wall. The room had a mildew smell, the room was not dusted at all. When I brought my concerns to the front desk I was told they are remolding. This room should have not been given to anyone. I was not offered another room I even showed pictures to the front desk staff. I still was not given another room. This was my first time staying here not good first impression. The furniture in this room was dated, pictures on the wall missing picture frame pieces, mirrors had chips in them, curtains had stains barely closed. This room was awful.

Complimentary washing and drying for clothes, indoor pool, and breakfast was decent

Stayed in May 2023

The room was clean but the blow dryer didn't work there was mold in the shower caulking and no toilet paper in the rooms and the couch smelled bad. This is my first less than perfect visit at any location, so I know that this location is better than this. I would say double check equipment and toiletries as well and cleaning up the rooms and breakfast area more often during the last half of breakfast 😀

The breakfast was good, got cold fast but very yummy. The location is perfect for getting everywhere and the staff was phenomenal.

Stayed in April 2023

it was under construction which Booking app did not let me know it would be like this. the rooms are absolutely out dated and the bathtubs had moldy looking corners. i will not be staying here with my family again. the hot tub was hot but didn’t work. looks nothing like the pics when I booked.

our suite was spacious.

Stayed in April 2023

None

Room size and presence of larger fridge . We Also Loved the quietness of the place and closeness to the airports

Stayed in January 2023

The property needs to be updated. broken tiles, dirty carpet, grout missing, moldy bathtub grout, leaky faucets. The buffet breakfast was awful. I was told they serve till 1030…..quit that two years ago supposedly but can’t afford to update the signs or put a paper sign up saying it’s really over at 10. We went down at 945 and they took up breakfast even though we were told 1030 and the sign said it. They didn’t offer anything even when i told them my kids were coming down to eat. They serve same biscuits and gravy everyday nasty yogur choices if your lucky. When you ask for something they act like you asked them to move a mountain to get it. never had apple or orange juice. it was just a bad experience. pool was always green and we couldn’t swim

the room was big.

Stayed in December 2022

The room was so dirty! The floor was not vacuumed. The walls were dirty. The shampoo holder was broken off the wall. Disgusting room. Door lock was broken. Hair on sheets. Elevator had strong pee smell. One Elevator working.

Location

Stayed in December 2022

BATHROOM FLOORS BEDS EVERYTHING

The Location was the only plus but the pictures they have on the website should be taken off. Everything here in this hotel was broken toilet seat, toilet paper holder, no door Lock to bathroom, Broken doors that was TAPED yes TAPED... very unsanitary. The room we booked was two bedrooms suite. I had called a day before our arrival and was told that it was ok to check in early at about 1p, so upon arrival we were told from front desk that the rooms are not clean and that they are not able to check us in early I informed the front desk that i called yesterday and was told that the room will be ready and i can check in early. She then told me that she was not able to do that because the rooms are getting cleaned and she doesn't know how long they were going to take to clean it so check-in time would be at 3p. That was ok.... I wasn't going to get angry about that!!! It Happens!!! We left to eat and came back checked in at 4p to walk into the room it was DIRTY nothing was wiped down and the floors was not even vacuumed. There was no hot water nor did the AC Works. On top of that the sheets were dirty with makeup stains and yellow color sheets on the bed, THE PILLOWS SMELLED LIKE A MUSTY MAN SLEPT IN IT. We called and complained they said they will write it down and let management know. We couldn't even sleep in the bed it was that bad we had to drive 2HR BACK HOME!!! DISCUGISING WORST HOTEL EXPERIANCE. Oh, and by the way No Reimbursement or Anything done with the Rooms the Front Desk admitted that "We can complain all we want but nothing is going to be done." So many people have complained but nothing will change!!! Sad that even your employees are aware of it and there still no changes to make this place better!!!

Stayed in October 2022

The rooms weren’t very clean. The shampoo and conditioner bottles are locked in the bathroom and were all empty in both of our bathrooms. When I asked for more they handed me a tiny bottle of shampoo and said that’s all I have. None of the tables, nightstands counters had been wiped down. There were someone else’s dirty clothes under our bed. The “kitchen” did have a fridge, stove top and microwave. There was only one tiny trash can for the entire 2 bedroom suite. None in the bathrooms or bedrooms. My daughter got stuck in the bathroom because the door was broken so it latched but wouldn’t open. The bedroom door handle broke off when I opened the door. Then the full breakfast had a waffle machine that didn’t work, they put out one serving so when we got there at 9:30 (which was an hour before breakfast was over) there were a few potatoes left, no eggs, meat anything. The cereal was empty, the soda machine was out of order and the juice machine. They don’t have ice machines and the one in our fridge didn’t work so I had to ask for everything it seemed like and the one person that was working was never around.

the rooms were a good size, and comfortable. The pool area was ok, there weren’t any towels and if you called the front desk to ask for more you had to go get them when they should have them stocked.

Stayed in July 2022

It definitely needs updated and cleaned. I'm not sure if they are short staffed or what but I never had coffee in my room even though I asked for 2 days and the cleaning of the room was horrible!

Breakfast was great. The room was very spacious and provided everything we needed.

Stayed in June 2022

None

Satisfying.

Stayed in June 2022

The price was a bit high.

The Breakfest is the best ever hands down.

Stayed in May 2022

The room was very dirty. I even had the manager and the head of housekeeping come look at it and they agreed.

The beds was comfy

Stayed in May 2022

Nothing I didn’t like

The property was beautiful and so easy to find. Very clean inside and out.

Stayed in March 2022

Room was dirty, drains didn’t work, furniture really worn and dirty, plug in outlets didn’t work, pool was really dirty spa was green and smelled fishy, after taking off my granddaughter’s swimsuit there was slime in it. 🤮.

Breakfast was great.

Stayed in February 2022