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  5. Reviews of Stoney Creek Hotel Des Moines - Johnston

Reviews of Stoney Creek Hotel Des Moines - Johnston 2 stars

5291 Stoney Creek Court, Johnston, IA 50131, United States

#1 of 2 hotels in Johnston

Guests' Choice

Review score

Based on 459 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 151 – 175

  • Reviewed: 6 June 2023

    10
    We will be back!
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Everything was excellent

    We loved the rustic atmosphere, and the hot tub in the room was amazing!

    Stayed in May 2023

  • Reviewed: 31 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    This was our first time at Stoney Creek! The experience was top notch from the desk clerk, the cleanliness of room, and a spectacular breakfast. We intend to make this our "home base" when we visit the family from now on.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    NA liked everything. Not one bad thing

    I love everything. I really liked it when I found out they had worship 🙌

    Stayed in May 2023

  • Reviewed: 26 May 2023

    10
    Great stay will be back soon
    • Business trip
    • Solo traveller
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Wash cloths near the shower and more towels and wash cloths.

    Clean, cozy, roomy

    Stayed in May 2023

  • Reviewed: 23 May 2023

    10
    Always a great adventure!
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    The breakfast area could use more seating, we had to eat in our room as there wasn’t anything open. The pillows were not the most comfortable and an extra blanket would’ve been great but minor complaints due to all of the good things we enjoyed.

    We are returning customers for Stoney Creek. The rooms are always huge and very cozy. We love the option of the hot tub in the room. Makes relaxing on vacation even better! The breakfast is delicious! Staff is friendly and lots of great nearby restaurants and places to go.

    Stayed in May 2023

  • Reviewed: 16 May 2023

    10
    exceptional value great employees cozy room
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    comfy clean fun great breakfast

    Stayed in May 2023

  • Reviewed: 15 May 2023

    1.0
    Dirty hotel with potential if they cleaned it 🤷‍♂️
    • Leisure trip
    • Family with young children
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Very dirty outdated hotel. The pictures online are very old. Upon room inspection I pulled back the sheets like I always do and found they were covered in stains and hair. The manager told me himself that they don’t change the bottom sheets after each stay and only the top ones and this is what he has done in the past 6 years of hotel management and claims all hotels do this. This hotel is very outdated and dirty. You can tell they do not vacuum the rooms or clean the counters. The floors were covered in candy stains and even baby wipes and the counters still had sugar on the counter and don’t get me started on what u find behind the furniture! For 150 a night u would think that they would put more effort into cleaning up the place!!! We looked at 3 rooms before I finally decided on a room that was acceptable and only bc he brought me clean sheets for the bed! Also they don’t tell you that if you pay with card they will hold an additional 25 dollars on your account! When we finally found a room that was ok they had to change the smoke detector and that took them a bit of time. The maintenance guy was nice but I could tell the manager didn’t want to deal with it and kept trying to push us in another room. I’m the end we ended up getting our room for free after all the trouble. I’m sure maybe he didn’t want a bad review but here it is.. honestly if they did some upgrades and actually cleaned up the place it would actually be worth the money. The breakfast was decent and the kitchen appeared clean. I’m the end the manager tried to make me happy bc after all it was my birthday but I still believe they should at least clean their dam sheets. Like let’s be fareal who wants to sleep in someone else’s filthy?😕 and this why I always check the sheets no matter what the reviews r online! Check ur bottom sheets people!

    Good location. Cute decorations.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    10
    Great customer service and overall great stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    There was a Rioom shortage and I was upgraded to a cabin with no extra charge

    Stayed in April 2023

  • Reviewed: 9 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The atmosphere was very cozy. The service was great. The bartender Tim did a great job. He had a great personality. Breakfast was good also.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    5.0
    Adequate.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    Massive children. Loud. Noisy.

    Bed. Cleanliness. Location.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Water pressure could have been better

    It was super comfortable and very quiet. Room was immaculate

    Stayed in April 2023

  • Reviewed: 21 April 2023

    5.0
    Problems at from desk. Otherwise it was OK.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    They double booked me because I booked it through booking.com It then took me an hour conversation on the phone and multiple emails to get my card reimbursed because the hotel and booking.com both charged me.

    Comfy beds

    Stayed in March 2023

  • Reviewed: 16 April 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There was trash everywhere. There was a hole in our bathroom floor.

    Upon entering I noticed that the garbage can outside was overflowing. There was trash on the steps. There were cups that remained on tables in the common area during our whole stay.

    Stayed in March 2023

  • Reviewed: 6 April 2023

    10
    Fun and relaxing
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was lacking, but I don’t eat breakfast anyway, so not really a big deal to me.

    Fun, happy desk clerks make for a much better check in. They honored our ridiculous special request and we ALL had a good laugh over it. Jayme went above and beyond! We only spent about 5 minutes with her- but already love her! Comfy beds, spacious all that.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    10
    The hotel and personnel were warm and inviting.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Substantial breakfast

    Stayed in April 2023

  • Reviewed: 20 March 2023

    2.0
    Don't stay save your money.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Got a call at 4am don't know why I was called at 4am. Didn't ask for a wake up call. Kids were running up and down Hall at midnight. Hot tub had kids under 14 so couldn't use. People had food and alcohol in the pool area no staff around to tell them to get it our. Bed us lumpy. Pillows were either to flat or to fat. Canceled my reservation for Sept.

    My kids had fun

    Stayed in March 2023

  • Reviewed: 20 March 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Our room was very basic. And the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups and a used coffee pod left in the coffee pot

    We like the indoor outdoor pool and the decor of the rooms and the building.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Spring break, I was on the same level as the pool. Very loud kids screaming way too loud and running in the hallway. I get it they are on break but not respect for other guest. Staff could have managed them better

    Great place, clean

    Stayed in March 2023

  • Reviewed: 9 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night

    The only complaint i have is the chlorine level was a little high in pool area

    The breakfast was good. Something for everyone

    Stayed in March 2023

  • Reviewed: 3 March 2023

    10
    very nice staff at front desk and very nice rooms.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    decorated very nicely!

    Stayed in March 2023

  • Reviewed: 12 February 2023

    10
    A great place to stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lots of amenities, comfortable, roomy, we’ll maintained.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    6.0
    Lovely hotel, room could have been cleaner
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    My room wasn't clean and the fireplace didn't work. The soap and shampoo in the shower were empty

    The hotel was beautiful and the breakfast was great

    Stayed in January 2023

  • Reviewed: 8 January 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    bartender

    Stayed in November 2022

  • Reviewed: 15 December 2022

    10
    It was a good stay. But it would have been better if the hot tub wouldn’t have hurt my eyes.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hot tub made my eyes hurt. And the bartender was not good at all couldn’t make good drinks at all.

    The breakfast was great. and view was great.

    Stayed in December 2022

  • Reviewed: 14 November 2022

    10
    Traveled for nursing conference, will be back for leasure.
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t a thing to complain about.

    Amazing property. Very beautiful, clean and the staff were very inviting.

    Stayed in October 2022

Showing 151 – 175

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