The breakfast was very poor. The walls were very thin and the noise of the neighbouring rooms were heard.

The bus stop is just a few steps far from the hotel and you can easily reach the city centre. The staff was friendly and supportive.

Stayed in May 2024

It is the first time we see complimentary breakfast needs to order from app and boxes comes out. Selection and food quality were just OK.

Good location to tourist attraction places with car. Nice looking art design hotel. Having craft food hall with variety of beer was cool. Able to check in early was totally PLUS.

Stayed in May 2024

There was a separation of the carpet with spikes sticking up between the room and the bathroom. The carpet was very wet in some spots upon arrival.

Check-in was simple, parking was included, the room was quiet and spacious! There was a small refrigerator and a sound machine - although, we couldn't hear neighboring rooms at all!

Stayed in May 2024

Busy road, no crosswalks. Parking and drop off area is super tight. Not alot happening in the neighborhood, not so walkable.

Neighborhood was a little industrial and on a very busy road. Not really walking around area, except there is a beautiful park on the Charles River across the highway. Fortunately there was a pedestrian overpass about a block away. Otherwise there are no crosswalks. The hotel itself was fine - the bed extremely comfortable and the room very clean. It could have used a comfortable chair for lounging/reading. The lobby is interesting, very pop culture like, but the seating is comfortable. the Coffee was meh and wasn't available until 6:30 am. That's kind of late for early risers. :)

Stayed in May 2024

Breakfast was awful

I liked the neighborhood, the room itselfh

Stayed in April 2024

Breakfast was good and decent.

Stayed in May 2024

The first few night it was really noisy till early in the moring hours

The staff was really amazing and breakfast was a bonus.

Stayed in May 2024

The room was freezing and the heat didn’t work. I turned on the heat specifically and turned it up to 72 but it just blew out cold air. The comforter also had holes in it. Almost everything was unplugged, save the TV and one lamp, and we couldn’t reach the outlets to plug other lamps in, so that was weird. The restaurant in the hotel was closed and it would have been nice to have been made aware of this at the time of booking, even at check in would have sufficed. Also very expensive for what you get.

It was very close to Roadrunner, so it’s a great location if you’re going there. The staff was very nice as well.

Stayed in May 2024

The breakfast was cold, there was cereal with no milk, no juice when I asked the front desk for juice it seemed like they didn't know about the breakfast situation. There was no one around to ask in the breakfast area.. if you're going to offer breakfast and you can't staff, maybe just offer bagels and coffee and juice... Wouldn't recommend the food here

It was adorable and the rooms were very comfortable

Stayed in May 2024

Brakfast was poor. No variety and on some days no basic things like eggs and bacon.

Stayed in May 2024

Breakfast is perfect continental style. The receptionists are super nice! Informative and helpful

Stayed in May 2024

Having to order continental breakfast

Good price, excellent staff, location and free parking

Stayed in May 2024

The Fitness Centre Equipment; specifically Treadmill

The Staff, Cleanliness and location

Stayed in April 2024

Staffing is pretty light -- bring your QR code reader to order food... but nothing that you couldn't get used to.

Stylish and fresh decor. Easy parking adjacent to a nice park along the river. Bar area was comfortable and welcoming. Interesting "sous vide"-based restaurant was a good value.

Stayed in April 2024

The bathroom door sounded like scratching a chalkboard with fingernails everytime you opened it

The friendliness of the staff, the cleanliness of the room, and the water fountain with the lemon infused in it

Stayed in April 2024

Kind of noisy

Stayed in April 2024

We couldn’t increase the room temperature. The room was cold; after 11 hours flight we were so tired so couldn’t inform the reception other than that everything was great. And i am sure if we talked to them, they could come up with a solution.

The breakfast was amazing. It was our first stay in us and the first breakfast and it was good. The stuff was so nice.

Stayed in April 2024

The price was $365 for room…

Clean, nice staff, compliment from hotel: wine&cheese downstairs, free parking

Stayed in April 2024

Rooms are very noisy and not well isolated from outside. Corridors are narrow and therefore noisy as well since doors tend to shut even when handled with care. Windows are not sealed. Furniture is old and sometimes dirty (e.g. couches fabric). Do not select if you have a light sleep.

Good restaurant and pub available all day is convenient. The staff was very kind in addressing all my questions and always found a solution for issues that arose over my 4 night stay.

Stayed in April 2024

Nothing

Friendly staff, artistic consept and good facility

Stayed in April 2024

Contradicting myself from the comments in the plus section. The complimentary breakfast was very limited. The first few days it arrived cold but was addressed. We didn’t have US phone so had to wait for help. Also for the drinks they had to have a physical card to link and I only had my Apple Pay.

We loved the decor and individuality. The concept of the food halls was fantastic and in time when they have ironed out the kinks (only been open a week and had the 100% occupancy for the Boston Marathon to content with) the location and ease of getting around was great.

Stayed in April 2024

Room was too warm but we like it colder at night to sleep.

Good location.

Stayed in April 2024

The location is limited to having a car to move around. There was no coffee maker for complementary use inside de room. The heater made a lot of noise and had to turn it off during sleep even though it was cold. And as for the breakfast, I had some unconfirmed information overhearing some guests that the breakfast is currently "under development", being the first time they offer hot food. So I asume there’s still room for improvement, and eventually they'll end up with a proper buffet with more variety and quality. However, the most important thing is that the container-based serving method has to be eradicated ASAP. Apart from the unconfortableness and disgust about eating from a cardboard container with plastic cutlery, the amount of waste that we witnessed that was being generated every morning was just horrifying. Hope they can improve swiftly the conditions of the breakfast service with regular porcelain plates and bowls, glass cups and metal cutlery and the appropriate washing procedures to improve guests confort and dramatically reduce waste. I had a very polite response from the manager via Booking message addressing this issue when completing their corporate survey about our stay, but felt that it had to be published here too.

We arrived late at night and even though the receptionist was very polite and helpful. The safe wasn't working at the room we first got and in a matter of minutes we had been moved to a fresh one with no issues. Included parking.

Stayed in April 2024

The breakfast, which was included, was awful. The bread was cold, not toasted. It said 2 sausages but it was one cut in half. They were also cold. The eggs were runny. It was really bad.

Beds were very comfortable. Staff was helpful. Great parking.

Stayed in April 2024