8700 South Orange Blossom Trail, Orlando, FL 32809, United States
#381 of 389 hotels in Orlando
Guests' ChoiceBased on 220 hotel reviews
4.0Cleanliness
4.7
Comfort
4.9
Location
6.1
Facilities
4.7
Staff
5.9
Value for money
5.3
Free WiFi
6.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Smith
United StatesFront desk staff is never available in one of the staff is very rude
The hotel. Is close to everything and that was nice.Easy to find restaurants and food within walking distance
Stayed in April 2024
Reviewed: 10 July 2023
Kayla
United StatesWe did not stay long due to a family emergency but overall the place was not advertised as it was online. We also didn't receive the correct room that we had booked due to none being clean.
Stayed in July 2023
Reviewed: 7 July 2023
Mora
United StatesIt was OK
Stayed in July 2023
Reviewed: 6 July 2023
Bell
United StatesLying, deceptive employees. Run down property. Not enough pillows. No toilet paper for 24 hours, had to buy my own.
I ran out of toilet paper. The hotel ran out of toilet paper. Took 24 hours to get a new roll. Front desk lied to me about toilet paper four times in 6 hours. Residential hotel, so, different crowd than a normal hotel. Pool was big and clean. Tons of parking. They charge for everything except toilet paper. Quiet. Unfriendly staff. I think they are cheap on everything including getting good emlployees.
Stayed in July 2023
Reviewed: 18 November 2022
Jessica
United StatesThe room was covered in roaches... I had to go buy bug spray! There are women prostituting out of the hotel. I watched a girl go in and out of a room with 7 different men in one night, I'm not one to judge but be more discreet!
The price
Stayed in November 2022
Reviewed: 31 May 2022
Trecia
JamaicaRoom was not properly cleaned,Walls obviously dirty found a toy rat and garbage behind the dresser as well as lipstick stain on the bottom sheet.The room smelled like smoke,the furniture has alot of dust,closet smelled horrible.Did I mention the floor was dirty, the corners need a proper sweep.The mirror,however,was cleaned.The laundry room as well as the stairs leading to the laundry room was not cleaned either.Room was heavily infected with roaches. This property has alot of potential but the housekeeping aspect needs a thorough reveiw.
The customer service was great,from front desk to the gentleman doing grounds maintenance.
Stayed in May 2022
Reviewed: 24 May 2022
Teague
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 May 2022
Samantha
United StatesProstitutes walk the grounds as well as luve there. Multiple drug dealers and users live there. people had their dogs in the pool leaving it black and went DAYS without being cleaned. changed owners while there that started to implement ridiculous "rules" instead of dealing with the real issues. Wifi won't work in the rooms. A wannabe rent a cop rubs around telling people what to do while stealing their things. This location is NOT safe especially for children. Hostage situation happened while there AND then a drive by shooting as well as several other incidents. Then on lesser side place won't refund deposit after switching owners saying if there's any spots on any linen yet don't have housekeeping and will charge you for clean linen yet never have any. This place is HORRID and needs to be shut down! Refused to give me all my money back after putting people in danger!!!
Stayed in March 2022
Reviewed: 4 May 2022
Sherry
United Stateseverything else
cheap
Stayed in May 2022
Reviewed: 3 May 2022
Rosalind
Trinidad and TobagoMix up with room did not get the room i paid for which was a suite with a poolside view Cockroach in room Dirty bedsheet
Location
Stayed in May 2022
Reviewed: 1 May 2022
Natascha
GermanyLoud and dangerous other guests. Interior very aged. No Phones in the Room. Only 5 Channels on the TV. Check In closes from 9pm to 9am. No feeling of safety.
The Staff is very nice and friendly. Great shopping location within footreach. 15min lyft ride to Universal and other locations. Bus stops right outside and easy to use. Fridge with Freezer and Microwave in the room.
Stayed in April 2022
Reviewed: 29 March 2022
Estefany
United Statesall
I honestly don't recommend it, it's dirty, lots of cockroaches, and the beds are very hard
Stayed in March 2022
Reviewed: 10 March 2022
Virginia
United StatesThe Kids run, scream play outside door and unsupervised. One lowerside hotel are people who live here yell and shout from 1 hotel building to another. Staff doesn't care other rooms are distributed by the hotel dwellers. Staff don't enforce respect others staying in other rooms with noise volume There prostitution in hotel and on street sidewalk
Room sizes
Stayed in March 2022
Reviewed: 31 January 2022
Juliette
United StatesOne the 1st day -we arrived the man with glasses at the front desk came off rude by telling me I had to wait UNTIL 4pm (ok, it was 12-12:30pm) just by me coming to the window. We hung around the building until about 2pm when some young ladies (White) got dropped off with luggage out a cab and CHECKED RIGHT IN , got their keys and left to their room. I IMMEDIATELY went to the man and said “Oh , do we STILL have wait UNTIL 4pm? “ He knew what I had seen…and said with an attitude “ No, if your room is available you can check in!” He looked away, and I said “Well, can you check? Meanwhile the place was damn near EMPTY, besides the people who lived there! He checked and said yes and gave me a room without the view I BOOKED. I took it because he said the one I booked wasn’t available. I felt his ENERGY was off when I first said Hello. No one should make anyone PAYING their money feel like they should beg for a service THEY PAID FOR. If you don't like other RACES or NATIONALITIES you shouldn't be working in a place that clearly has DIVERSITY!!! The sink got clogged that night- fixed the next morning ( which was great) but the tub ALWAYS had issues. Laundry room and Pool weren’t available to use. You had to pay for rooms to be cleaned or the towels and linens. The curtains looked like they weren’t washed in years. The were little bugs or flies but they would have an EXTERMINATOR come to Exterminate the rooms. It took me 2 weeks to get my DEPOSIT back and it's ONLY because I CALLED about it. Every Resort or Hotel I've stayed at has given the deposit back ASAP... you never have to call in.
If you are looking to stay for a few (3 or less) days- you’ll be fine!
Stayed in January 2022
Reviewed: 10 January 2022
Richard
United StatesTurn the tv on and amazon.com was on screen before tv programs and no laundry.
Staff was excellent, and lots of places to eat in walking distance!
Stayed in January 2022
Reviewed: 5 January 2022
Ramy
United Arab Emiratescleaning was not meeting the normal standard levels
location and easy going
Stayed in January 2022
Reviewed: 23 December 2021
Luis
HondurasHotel is "under construction", but there are many "permanent" residents, looks like some are living many days there. It feels unsecure, you leave the room and randomly a shirtless dude appears and tells you that if you need a haircut, he can offer it to you for just 10$ in your room or his. You get what you pay, cheap payment = cheap hotel.
Staff were friendly, the hotel requested a 50$ deposit in cash, but I was leaving very early in the morning, so they didn´t charged me with the deposit (they couldn´t return my cash if they did). Staff was very helpfull and kind. Hot water and good room space.
Stayed in October 2021
Reviewed: 26 November 2021
John
United StatesRoaches, cleanliness. Only 1 towel.
Didn't have it. Location fair.
Stayed in November 2021
Reviewed: 17 November 2021
Terryona
United StatesRoom was small . towel service was extre. No iron in the room. Was a little rinky dinky. Door wasn't very secure
Wasn't aware that there was breakfast. The hotel was in a great location
Stayed in November 2021
Reviewed: 10 November 2021
Rosado
United StatesRoom had roadches a lots of them
I liked the location. Very convenient
Stayed in November 2021
Reviewed: 16 October 2021
Frau49
United StatesNo water cups and no waste basket. Few bathing towels. (Only 2)
Overall OK
Stayed in October 2021
Reviewed: 8 September 2021
Kiauna
United StatesI'm giving a low rating because there was no blanket on our bed, just a sheet, and I was travling with my 4 year old daughter. Also there is no elevator or clear signs to help find the rooms. I had to walk up a flight of stairs with my daughter and 3 bags, and it took a while to find our room because the room number are not in order. All the odd numbered rooms are on the inner side and the even number on the outter side facing the parking lot. Also I would not recommend booking this motel if you are going to arrive late because they close the lobby at 9pm. security is available to give you your room key but they won't let you enter the lobby which can be annoying when travling with a child.
The motel looked nice as far as motels are considered and the staff even held my bags for a few hours after check out while I waited on my dad to pick us up. The pool looked very nice but we could not use it due to contruction. Also it is located close to the airport.
Stayed in September 2021
Reviewed: 28 August 2021
Susan
United StatesIt was difficult to charge our devices. They didn’t have enough outlets, and what was available worked poorly. The room was only non-smoking because guests were supposed to smoke outside. They didn’t have a section where you could avoid smoke if you have sensitivity issues, which I do.
The staff at the facility were great, very helpful. The room was clean and we had plentiful hot water.
Stayed in August 2021
Reviewed: 22 August 2021
Rohan
United StatesSmells like cigarettes
The Price....
Stayed in August 2021
Tobermory, UK
Queens, USA
Bowser, Canada
Lyon, France
Hoznayo, Spain
Moidrey, France
Marrakech, Morocco
Grand-Popo, Benin
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content