497 Western Boulevard, Jacksonville, NC 28546, United States
#28 of 31 hotels in Jacksonville
Guests' ChoiceBased on 563 hotel reviews
6.5Cleanliness
6.9
Comfort
7.0
Location
7.9
Facilities
6.8
Staff
7.6
Value for money
7.2
Free WiFi
6.6
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End of dialog contentReviewed: 19 October 2022
Gabi
United StatesNothing
Good value, great staff!
Stayed in October 2022
Reviewed: 16 October 2022
Myers
United Statesthey erase your comments the so called head manager does , i stayed long cause it was cheap , but found a way better place and its cheap too, dont have to worry about messy no neck bri or bre being messy , but i should have listen and not went there cause i was warned before but i didnt listen , they ask for you to write a review but they edit your comments so they dont look bad
close to stores
Stayed in August 2022
Reviewed: 16 October 2022
Myers
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 16 October 2022
Myers
United Statesbre or bri was very messy and sneaky doing to much the so called manager
close to store , some of the housekeepers was good , the front desk well not bre ,but the other lady or man was alright
Stayed in September 2022
Reviewed: 15 October 2022
Gabi
United StatesI love this motel.
Best housekeeping staff!
Stayed in October 2022
Reviewed: 15 October 2022
Gabi
United StatesEverything was great!
Bre is the best! We always have a clean room, and a comfortable quiet sleep. Best value, no bugs, hot showers.
Stayed in October 2022
Reviewed: 8 October 2022
Dominic
United Statesbed bugs
nothing as soon as I laid down I was attacked by bed bugs , so I left n ask for money back. she refused n said I’ll have to wait till the am
Stayed in October 2022
Reviewed: 30 September 2022
Ashley
United StatesHow I was treated. It was unfair and unprofessional as well as unpleasant. Bre (front desk manager) spoke to me rudely and disrespectfully. Her reason for kicking me and my husband out was Ludacris. It was from her own personal vendetta that had nothing to do with us what’s so ever. Honestly don’t know how she even has a job there. She calls people like myself a b word. Unprofessional!! The price was exceptional but the moldy ceilings and shower was gross.
The girl in the front Bre. She is TERRIBLE! does not deserve to work and service the public. Honestly needs to lose her job since she likes to call customers (like myself and have her recorded) out of their names!
Stayed in September 2022
Reviewed: 23 September 2022
Myers
United Statessome people being messy and starting drama but want to smile in your face
close to our parents and close to stores
Stayed in July 2022
Reviewed: 15 September 2022
Valerie
United StatesNothing
Room
Stayed in September 2022
Reviewed: 14 September 2022
Eliud
United StatesThe house keeper doesn't clean your room
They lie that you stained their sheets and pillows to take your money
Stayed in September 2022
Reviewed: 7 September 2022
Sharon
United StatesThe cleanliness of the actual bedroom.
The facility manager was exceptionally pleasant and met our needs.
Stayed in September 2022
Reviewed: 6 September 2022
Paul
United Statesold and dated
location
Stayed in September 2022
Reviewed: 22 August 2022
Tiara
United Statescigarette burns on the bed sheets in a non smoking room, staff was rude, now I understand why it cost $50 a night.
Nothing to like, this place is horrible and uncleanly.
Stayed in August 2022
Reviewed: 15 August 2022
Michael
GermanyFriendly staff, clean, microwave and fridge in the room, everything was fine.
Stayed in August 2022
Reviewed: 13 August 2022
Alexander
United Statesnothing
the staff was very kind
Stayed in August 2022
Reviewed: 6 August 2022
Roger
United StatesNothing
Awesome staff and was personable
Stayed in August 2022
Reviewed: 4 July 2022
Adrienne
United StatesA breakfast was not included in the price. There was no coffee in the room or the lobby. The drapes were dirty and plaster loose in the ceiling.
The location and the price. Office staff was friendly.
Stayed in July 2022
Reviewed: 1 July 2022
Jason
United Statesnothing
very friendly
Stayed in July 2022
Reviewed: 26 June 2022
Shane
United StatesToilet was filthy. Looked like someone with a big sweaty butt sat on the seat and left tons of dirt. Told the front desk about it. They gave me some cleaner and a paper towel. Spoke to the manager the next morning and asked what could be done to compensate us for the inconvenience, and was told since we booked on Booking, there was nothing they could do. Almost comfortable bed with very thin blankets.
Location was close to everything.
Stayed in June 2022
Reviewed: 23 June 2022
Amina
United Statesnothing
place is Clean but they will rip you off then ask are you checking out!! DO NOT RENT THERE!!
Stayed in June 2022
Reviewed: 18 June 2022
Helen
United StatesN/A
Satisfied with service
Stayed in June 2022
Reviewed: 13 June 2022
Patrica
United StatesIs old,the doors was dirty, the tv remote control do not work...
The front desk guy was really friendly
Stayed in June 2022
Reviewed: 5 June 2022
Roussel
United StatesMuch improved
Stayed in June 2022
Reviewed: 31 May 2022
Christy
United StatesThe other girl working that I asked for a washcloth was very rude and didn't seem to wanna do her job. There was a piece of half eaten pizza in the fridge 🤮
The lady that checked us in was very nice and professional. The location was good
Stayed in May 2022
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