5400 Quarter Horse Trail, Morristown, TN 37813, United States
Based on 189 hotel reviews
6.7Cleanliness
7.3
Comfort
7.2
Location
7.7
Facilities
7.0
Staff
7.8
Value for money
7.1
Free WiFi
7.5
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End of dialog contentReviewed: 11 March 2024
Debbie
United StatesThe noise!! A bit of road noise and mostly the noise of others in the hallways and opening or closing their doors, especially at 3 am. Hard to get any sleep. There were blood spots on the couch. Unsanitary!
The staff was extrememly friendly, the room was decent.
Stayed in March 2024
Reviewed: 30 November 2023
Rick
United StatesThe only negative I can think of was the strong smell of cigarettes at different places in the hotel, but not really an issue at all.
Very good location, room was very clean and comfortable, customer service was excellent, very reasonable price, everything worked as it should.
Stayed in November 2023
Reviewed: 20 November 2023
Robin
United StatesLighting in Hallway corridor is dimmer than typical motel. Perhaps switch to LED might improve situation.
Price. Clean room. Comfortable bed .
Stayed in November 2023
Reviewed: 19 October 2023
Edamatsu
United StatesI smelled cigarette all the way from lobby to the room. Even in a non-smoking room, smell the cigarette smoke. The next day, I could smell it from my clothes.
Stayed in October 2023
Reviewed: 23 September 2023
Staceyc78
United StatesBreakfast was not satisfactory
Room was excellent. Staff was great
Stayed in September 2023
Reviewed: 18 September 2023
Tessa
United StatesSofa bed was broken in our room but we need use of it.
Beds were comfortable. A/C worked great.
Stayed in September 2023
Reviewed: 7 August 2023
Terri
United StatesWeekend employee- dick pillows sucked , god forbid you need an extra towel
Perfect location to my horseshow. Clean, senior maid was incredible. Lady and gentleman at check out and check in were very nice and friendly. Weekend male employee sucked! Couldn’t find him when needed because he was too busy smoking outside. The were chincy on towels! Pillows sucked, but other than that, not bad !
Stayed in August 2023
Reviewed: 18 July 2023
Harrell
United StatesIt smelled like cigarettes no matter where you went.
We never woke up to eat breakfast
Stayed in July 2023
Reviewed: 11 July 2023
Willis
United StatesConvenient location
Stayed in June 2023
Reviewed: 7 July 2023
Mrbilly
United StatesAll good
Nice and clean
Stayed in May 2023
Reviewed: 12 June 2023
Michael
United StatesLack of an elevator. There was a strong odor of Marijuana in the upstairs hallway.
Location was convenient. The room was clean. The staff were helpful
Stayed in June 2023
Reviewed: 4 April 2023
Dru
United Statesthere was like no breakfast and the smell of smoke was there and the morning staff was bad they really didn’t care the orange juice machine was broken most of the time
the beds were comfortable and the room was clean
Stayed in April 2023
Reviewed: 5 December 2022
Deanna
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 September 2022
Robinson
United StatesNothing
The room was nice.
Stayed in September 2022
Reviewed: 19 September 2022
Ladonna
United StatesCreaky floor in the room. Bathroom walls were dirty.
Comfortable bed. Nothing fancy. Could use some updates. But it was clean (for the most part) quiet and affordable.
Stayed in September 2022
Reviewed: 27 June 2022
Ian
United Kingdomcheck in were grumpy
clean nice room
Stayed in June 2022
Reviewed: 9 June 2022
Dayna
United Statescould improve.
Stayed in June 2022
Reviewed: 3 June 2022
Sarah
United StatesIce machine broke.
Best Location for the purpose of our visit.
Stayed in June 2022
Reviewed: 13 May 2022
Chasity
United StatesNa
Staff was excellent
Stayed in April 2022
Reviewed: 12 May 2022
Danny
United StatesNo breakfast included. Other hotels still do this.
There was NO breakfast, so this was disappointing. We did not realize this when we booked the room.
Stayed in May 2022
Reviewed: 18 February 2022
Kisha
United StatesNot the cleanest place. Freezer had ice cream left in it that had partially melted onto tray. There was no breakfast as stated which was a disappointment.
Location was very good.
Stayed in February 2022
Reviewed: 19 January 2022
Campbell
United Statesthe staff
Stayed in December 2021
Reviewed: 10 January 2022
Drema
United Statesalmost empty at the hotel but get stuck right beside someone that was super noisy
clean and comfortable eds
Stayed in January 2022
Reviewed: 18 December 2021
Ashley
United StatesBeds were a little hard for me
The breakfast was great!!
Stayed in November 2021
Reviewed: 28 November 2021
Tim
United Statesside entrance door needs repair also the room door did not open and shut without force
good location
Stayed in November 2021
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