2211 SW Loop 410, San Antonio, 78227, United States
#247 of 315 hotels in San Antonio
Guests' ChoiceBased on 471 hotel reviews
6.2Cleanliness
6.8
Comfort
6.9
Location
7.4
Facilities
6.7
Staff
7.1
Value for money
6.8
Free WiFi
7.0
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End of dialog contentReviewed: 26 April 2024
Joe
United StatesDidn’t have breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Ledezma
United StatesNot sure for I was there for just one night
There were no breakfast nor coffee for guests
Stayed in March 2024
Reviewed: 23 March 2024
Dee
United StatesThe noise at night
I liked how the room was nice and cleaned.
Stayed in March 2024
Reviewed: 9 March 2024
Tamera
United StatesIt said continental breakfast... there wasn't any. A slight insect problem.
The staff
Stayed in March 2024
Reviewed: 27 August 2023
Shannon
United Statesthey didn’t clean the pool till we asked it was the last day of our stay should of ben done daily
it was close to things
Stayed in August 2023
Reviewed: 3 July 2023
Maria
United StatesToo loud, roaches on the rooms and roaches on the breakfast coffee that you get on the lobby
Close to shopping center
Stayed in July 2023
Reviewed: 26 May 2023
Marshae
United StatesI did not like the bugs. I did not like the $50 deposit plus the $123 I was already paying, I wish it was included on the website. There’s nothing else I dislike just those two things.
The bed was really comfortable. The pillows was nice too. The remote control was not working properly.
Stayed in May 2023
Reviewed: 4 April 2023
Anne
United StatesRoaches
Convience
Stayed in March 2023
Reviewed: 25 February 2023
Ryan
United StatesThey charged me a $50 deposit for some reason, but never gave it back to me.
It was relatively close to what I was doing while I was in town.
Stayed in January 2023
Reviewed: 3 January 2023
José
Mexicothere were some cockroaches in the room and the bathroom and I'm still waiting for the refund of the 50 dlls that they charged me for security deposit
Stayed in December 2022
Reviewed: 2 January 2023
Linlin
United StatesThe only thing isn’t good is not clean enough. There are roaches and died fly in the room. The door frame is broken, but they just simply use nails to hold it in place. The issue is the nails are not the all the way in, about 0.5 inch is outside. It is not safe for little kids. Anyway, staff is nice and friendly. Overall, it’s what you pay for.
Staff is nice and friendly. The location is closed to sea world. A H-E-B plus is 3-5 mins to it. The parking space is right outside the room, which is another huge plus. It’s so convenient to get things up and down.
Stayed in January 2023
Reviewed: 25 October 2022
Gloria
United StatesThe bath tubs are very slippery because they don't have bath mats. Use caution when showering
Friendly staff 😁
Stayed in October 2022
Reviewed: 10 October 2022
Patricia
United StatesAdvertise breakfast. There was no breakfast. Just juice and coffee
Stayed in October 2022
Reviewed: 8 October 2022
Luna
United StatesThat i never received my deposit back they kept my deposit
Stayed in September 2022
Reviewed: 20 August 2022
Tacy
United StatesVery loud people running around screaming and yelling all hours
Stayed in July 2022
Reviewed: 7 August 2022
Remonia
United StatesHousekeeping didn't bring towels after the laundry service took up the dirty ones
Location
Stayed in August 2022
Reviewed: 18 July 2022
Celina
United Statesthere was roaches and bedbugs. we got bit so much.
location, close to where I needed to be
Stayed in July 2022
Reviewed: 13 July 2022
Peace98
United StatesBugs
Stayed in June 2022
Reviewed: 28 June 2022
Marta
United StatesRoaches
The pool
Stayed in June 2022
Reviewed: 14 June 2022
Efrain
Puerto RicoThere were so many roaches 🪳
The location
Stayed in June 2022
Reviewed: 11 June 2022
Ben
United StatesI didn't like that They were not serving breakfast as stated in their ad. And that the price includes the free breakfast. I chose this place because of that. They didn't offer a discount since according to them the price included the free breakfast.. the hotel is not within walking distance to any places to eat so this made mornings very inconvenient. They should update their listing. I would've gladly made a reservation at a hotel with places to eat on-site or within walking distance.
The price was right and it was easy access to the facility/event I was going for
Stayed in June 2022
Reviewed: 4 June 2022
David
United StatesBathrooms are very small. So are the bath towels. Breakfast consists of only cereal toast and beverages. Bare bones.
Bed was comfortable. Lots if hot water.
Stayed in June 2022
Reviewed: 3 June 2022
Emmanuel
United StatesBreakfast was very poor only toast and cereal. Coffee and juice was ok.
Location was good Room was clean. Close to restaurants!
Stayed in June 2022
Reviewed: 25 May 2022
Glenda
United StatesLots of dead Roches
Stayed in May 2022
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