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Reviews of Econo Lodge Near Lackland Air Force Base-SeaWorld 2 stars

2211 SW Loop 410, San Antonio, 78227, United States

#251 of 320 hotels in San Antonio

Guests' Choice

Review score

Based on 459 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.4

  • Facilities

    6.7

  • Staff

    7.2

  • Value for money

    6.8

  • Free WiFi

    7.0

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Showing 76 – 100

  • Reviewed: 14 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast available. Nor any coffee at room. Still using covid as reason but not bringing price down.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Decent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It didn’t have the breakfast like it said it had.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool

    Service

    Stayed in January 2024

  • Reviewed: 14 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cold floor

    Service

    Stayed in January 2024

  • Reviewed: 14 February 2024

    1.0
    The roach motel moved to two different rooms same problem
    • Solo traveller
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Roaches

    Stayed in February 2024

  • Reviewed: 9 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was no breakfast as advertised. There were roaches. Only one portion of one roll of toilet paper. No backup

    Stayed in February 2024

  • Reviewed: 17 December 2023

    10
    10's across the board.
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The white guy at the front desk was amazing!

    Stayed in November 2023

  • Reviewed: 28 November 2023

    1.0
    Hotel nightmare
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was terrible. Stains on the sheets, dirty towels. No regard for cleanliness whatsoever.

    There was black mold in the bathroom and roaches everywhere Literally the worst hotel I've ever stayed at.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    That I was unable to sleep because of the roaches and people walking around my door making noise.

    When I first came in the gentleman at the front desk was very funny and friendly. And I like that I was only a mile and a half away from the base.

    Stayed in October 2023

  • Reviewed: 11 November 2023

    8.0
    Very good
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    That as soon as we turned on the lights roaches came out

    Stayed in November 2023

  • Reviewed: 9 November 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about.. Everything was great

    Everything

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    Exceptional
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Don’t have late check out

    Location

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    It was a value hotel that was good for what we paid for it.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Walls thin between rooms. Could hear others. We are non-smokers, and smelled cigarettes in our room we think from outside where there were ash trays setup.

    Location was good. Room was clean and seemed to be recently remodeled.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    1.0
    Never again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Everything else! It was a total roach motel. I know it was $70 a night but we got there very late, I had my 4 year old granddaughter with me and my daughter. Walked in and german roaches were scattering all over the bathroom. We had no choice but to sleep there because it was so late. Woke up and all of us had bites from bed bugs. The beds were literally rock hard so we woke up to all of that. Other guests that were there were screaming and fighting all night and we didn't feel safe. I got up went to office to cancel the second night and we got out of there!

    The staff was very nice and refunded my second night without any question.

    Stayed in October 2023

  • Reviewed: 19 September 2023

    1.0
    The worst ever roaches everywhere in room crawling out of the phone
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First of all the place takes a 50$ deposit either credit or cash which is fine but why give a customer the choice for u to give cash and then not do it I chose cash because I was using a debit card tht did not have enough funds for the room and the deposit because I arrived late at night an atm wasn’t close for me to deposit more cash very bad situation then he comes and says I’m sorry but in used the card on file for the deposit and I argued with him to refund it or cancel it all together because I knew it may not go through at least the deposit I asked and explained to him I will get over drafted if he did not refund it we he yelled at me and asked who I banked with only to say he banks the same ppl and for me to learn the way banks work on their over daft fees before I start to argue I was taken back as to how he was speaking to me and I just said if my back charges the over draft fees you will be paying it then tells agin tht he will not because he told me he’s was sorry and it was his mistake for clicking on yes for the deposit to be charged on the same card yelled at me telling I said sorry it was my mistake so no I will not pay the overdraft fees !!!! He argued and argued it wasn’t gonna happen and sure enough it did this was Saturday night 3 am here comes 8 am and overdraft fees applied stupid people working the counter and now no one answers my calls I’m stuck paying my banks overdraft fees for this transaction

    Absolutely nothing

    Stayed in September 2023

  • Reviewed: 6 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean

    Everything was nice and clean

    Stayed in September 2023

  • Reviewed: 22 August 2023

    1.0
    Close to the base, but I won’t be staying here in the future.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was already wear and tear. Handle for the shower was off and left on the side of the tub. Calcium build up on shower head. Like a lot Roaches and crickets were also in the room. If you like to have them for company. Stains on the bedding and curtains. I let the staff know about the wear and tear so I wouldn’t be charged the 50 dollars fee at the end of my stay.

    Watching TV was nice, while being cautious of uninvited guests.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    1.0
    Horrible Stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The whole experience. When we checked in and went to our room, there was a naked older guys sitting naked in his chair with the window open and door wide open. Then when it was time for bed we saw we our room had roaches and bugs. My son woke up to bite marks on his hand. We couldn't sleep at night paranoid about the bugs roaches. When we checked out we went to get coffee and the coffee had a roach floating when I poured my cup. It was disgusting!

    Nothing

    Stayed in August 2023

  • Reviewed: 31 July 2023

    1.0
    It was dirty and disgusting; I would never recommend this hotel to anyone.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The filth this facility allowed. There were roaches and bugs everywhere. Lenin did not smell nor look cleaned. The air vent was dirty. The extra chair, computer space, night stand, and tv stand were terribly taken care of and dirty. The flooring was not swept or mopped. The bathroom toilet had urine in it upon arrival and a roll of toilet paper was opened and had been used prior to our arrival. It was an extremely nasty room. We ended up staying with a friend instead.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    10
    Staff was happy to meet any needs that I had and met them quickly.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff was great and super friendly.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Roaches, shower, cleanliness

    Nothing

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Very cleand and quiet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean

    All

    Stayed in July 2023

  • Reviewed: 6 May 2023

    4.0
    Review
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Fridge did not work. Told staff. They offered to switch my room , but that would was not convenient for me to move my stuff after a long days labor work.

    Location

    Stayed in May 2023

  • Reviewed: 4 May 2023

    10
    Exceptional
    • Solo traveller
    • King Room - Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Not much.

    The staff was very nice and friendly. They never missed anything at any time of the day. What ever I needed they was there to help out.

    Stayed in May 2023

  • Reviewed: 19 April 2023

    10
    has a great time in
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    clean and useful

    great

    Stayed in April 2023

Showing 76 – 100

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