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Reviews of Super 8 by Wyndham Van Buren/Ft. Smith Area 2 stars

106 North Plaza Court, Van Buren, AR 72956, United States

#4 of 7 hotels in Van Buren

Guests' Choice

Review score

Based on 403 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    8.1

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 12 April 2024

    6.0
    watch solar eclipse
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The room had some smoke smell. But I think I reserved a non-smoking room. Other than that, the room is clean. The breakfast was okay but no protein.

    The rate is reasonable even tho it was the night before the solar eclipse. And the management left a special bag for the eclipse, it was a pleasant surprise.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Friendly staff, good location, price
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    No sugar free syrup for my waffle. Only 3 pillows for our king bed

    The bonus bag we received for the Eclipse! Bag, water bottle, commemorative water bottle, pen snack bar and solar glasses! Free breakfast was good. Staff was very helpful and nice

    Stayed in April 2024

  • Reviewed: 12 March 2024

    7.0
    Good value
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell of the room and hallway

    Close to variety of restaurants & highway

    Stayed in March 2024

  • Reviewed: 16 December 2023

    8.0
    You get what you pay for.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be better Needs updating

    Location

    Stayed in December 2023

  • Reviewed: 11 December 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only thing that was bad was the non smoking room smelled like smoke

    The staff was great. Skyla and Taran were accommodating and very nice.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Cheap comfortable room.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    More appetizing selection

    Didn't love breakfast offerings. Good coffee

    Stayed in December 2023

  • Reviewed: 11 November 2023

    6.0
    Price is right but not a smoker so maybe good for a smoker/pet people . No elevators and pool and they are repairing
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smoky smell in all hall ways and no elevator. Pool closed and things around need replacing

    Good bed and plenty of hot water

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Clean motel - loved the shower - Beds very comfortable - people friendly & helpful.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool area could be cleaner, walls and floor around walk looked had mildew and dirty

    Comfy bed, fridge and microwave and pool open till 10 pm

    Stayed in October 2023

  • Reviewed: 15 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Refrigerator did not work in room 217

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    2 floors with no elevator

    The staff was friendly and attentive.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very limited. 1st morning most available items were out of stock. Before 8am

    Location was great for where I needed to go.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The smell it had a musky moldy smell

    The bed was comfortable

    Stayed in September 2023

  • Reviewed: 9 September 2023

    6.0
    I have had much better stays!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Said it was a non-smoking room but someone had been smoking in this room. It smelled of cigarettes and the bed spread had a cigarette burn in it. The sheets were dingy!

    Great location.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Reeked of Marijuana and breakfast was super basic. Only milk for coffee, not much other than waffles or cereal. Pool was closed which the pool was why we booked here.

    Got what we were expecting based on the price. Hotel reeked of Marijuana but otherwise decent enough for one night. Quick uber ride to a really pretty downtown area.

    Stayed in September 2023

  • Reviewed: 19 August 2023

    7.0
    Understaffed. Prepare to wait to be checked in.
    • Leisure trip
    • Solo traveller
    • Queen Room - Smoking
    • Stayed 1 night

    They put me n a smoking room. They charged me $10 to move to a non-smoking room and called it an "upgrade"

    The front desk clerk was working very hard and was attentive. That's a good thing since she was the only employee working that afternoon and was checking in patrons, cleaning the breakfast room and other tasks that had her running. I hope they get her some help. I had to wait a long time at the front desk for someone to check me in. But she was friendly at least.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Pleasant stay. Night manager Barb was very helpful and so nice!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Location, price

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff could have been nicer. Acted like I was bothering her.

    Good location, clean rooms

    Stayed in July 2023

  • Reviewed: 28 July 2023

    8.0
    Front desk staff not terribly friendly
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fantastic shower Night light in room-very nice touch

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    Very friendly front office staff!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Although it was a non-smoking room, the cigarette smell was in the halls. The room smelled like clothes not fully dried, a damp smell.

    Good breakfast. Wish fruits were available.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Would stay again? Yes, based upon all factors, value and quality of rest being the most important
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Place felt a little sketchy at first cuz we smelled smoke when we entered the hallway/stairway, but the room didn't smell like smoke. Air wasn't on when we got in the room, took a minute to figure out how to work it...it wasn't just a set the temp and let it run...set it to 72 and then walked away, but didn't notice it hadn't come on for a couple minutes...had to set it to "Continuous Air". Per the evidence on our socks, the floors haven't been shampoo'd in a while...not disgustingly dirty, but definitely in need of a shampoo or probably carpet replacement by now. Day of checkout (check-out is 11:00am), I had a do not disturb tag on the door. At 10:00am, we get a knock on the door...again with the door tag on the door...I was in the middle of a conference call that I had to interrupt to tell them we're still in the room...with a door tag on the door. Now, I understand many people likely leave the property without taking the door tag off the door...but if it's there, and checkout is at 11:00, they should wait until 11:00 so as *not to disturb* the guests.

    No frills place....stayed upstairs (inside entry). Toilet and shower room was redone, the shower door was nice, operated smoothly. The beds? Turned out I had one of better nights of sleep I've had in a while. All kinds of TV channels, if you're stuck in the room for any length of time...but there's amazing Arkansas countryside views to experience if you just get out and drive a little bit up Fayetteville Road and/or I-49...and the Pig Tail path is not far away either. Super close to the interstate and food...and WalMart is a very short distance away.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    6.0
    Stay was good. Need to remodel
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Claiming stairs

    Good

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast was very poor. Not even 1 fruit item or anything hot like eggs. Biggest concern we had when we have read that pets allowed for 20$ extra and we have seen lots of dogs different sizes walking in the hallway but CATS WERE NOT ALLOWED and when i asked customer service lady she just shrugged shoulders and said she did not know her own hotel policy. Something is very fishy here.

    We were upgraded to ground floor handicapped room because my husband has walking difficulties and that room by service desk was quiet and had ice maker right across from it. It was big enough and quite large bath with shower and all accessible items. It was very clean. Everything worked great. AC was OK. Hot shower. Coffee maker right in the room was very nice after long driving hours.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Coffee maker in the room didn't work. Tub was squishy.

    Room was comfortable and clean. Pool was great , refreshing. Staff was very helpful and very friendly.

    Stayed in June 2023

Showing 1 – 25

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