915 West Cutting Boulevard, Richmond, CA 94804, United States
#3 of 7 hotels in Richmond
Guests' ChoiceBased on 551 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
7.1
Facilities
7.5
Staff
7.8
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 26 May 2024
Johnson
United StatesVery noisy. The sink is really low. The door seals could be better… you can see daylight through the edges of the doors in some of the rooms I have stayed in.
Stayed in May 2024
Reviewed: 20 May 2024
Daniel
United StatesNoting in particular.
The place was fine. It wasn't a 5-star resort and I wasn't expecting it. Everything worked and slept well. I would stay again.
Stayed in May 2024
Reviewed: 22 April 2024
Deborah
United StatesRough neighborhood. Never leave anything in car. Nothing! Always people walking about.
Location is excellent. Neighborhood is iffy. Always rough looking. Only place in the area. Second stay due to friend. Much quieter this time. Beds are comfy not too soft. Not to firm. Pillows are squares and a bit odd. Coffee in room. Did not have the breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Parthasarathi
IndiaBreakfast quality can certainly improve. Even though basics were ok, quality of scrambled eggs wasn't great, nor were there enough good quality fresh fruits (in California ! ?). Also, no assistance from staff was available.
Staff at the reception were exceptionally helpful, special mention must be made of Kareena who provided us with frjuits for dinner when our pizza delivery failed us. she also took care of our luggage when we went on a trip to Yosemite.
Stayed in March 2024
Reviewed: 11 April 2024
Luiz
United StatesWe were given a smoking room and my asthma was triggered all night. It was also super loud at night people were making a ton of noise above us and on the sides of us. The rooms are definitely not soundproof. Thankfully there were earplugs as that was the only way I was able to sleep.
Breakfast was good and rooms were clean. Bed was comfortable
Stayed in April 2024
Reviewed: 9 April 2024
Gareth
United KingdomRight next to interstate so not a pretty area but functional for needs.
Great breakfast. Nice room. Great location for catching ferry to SF.
Stayed in March 2024
Reviewed: 7 April 2024
Felicia
United StatesThe outside looks bad. Definitely needs an upgrade! It looks really ran down from the outside. The loud trains were very unpleasant. Loud guests were also an issue.
The hotel staff were nice. The room was clean & the beds were comfortable. Room had a fridge and a microwave which we're great.
Stayed in April 2024
Reviewed: 29 March 2024
Amanda
United StatesOur bathroom was a little dirty
Comfortable pillows, decent price & breakfast. Secured parking lot
Stayed in March 2024
Reviewed: 5 March 2024
John
United KingdomWe were lucky to get a quiet-ish room, but the hotel is in a very noisy area. This hotel seemed overpriced for what you get.
Breakfast was basic, but fine and available early. There are good dinner options nearby.
Stayed in February 2024
Reviewed: 5 March 2024
Joy
United StatesIt was super loud with freeway and construction work being done on 2 sides. The construction workers staying there were yelling, blasting music and disruptive.
The breakfast was terrible. The oatmeal was mostly water. The eggs were hard the sausage undercooked and it was too crowded to reach anything.
Stayed in March 2024
Reviewed: 5 January 2024
Douglas
United KingdomOnly fault, the room smelt of smoke when I arrived.
Modern room with a good bathroom.
Stayed in November 2023
Reviewed: 4 January 2024
Jamilah
United StatesI could not was my clothes, due to the washer being out of order.
It was clean
Stayed in January 2024
Reviewed: 4 December 2023
Luis
United StatesThe staff is great and the location is perfect for quiet The staff is great, and the location is perfect for quiet and privacy.
Stayed in October 2023
Reviewed: 2 December 2023
Rep05
United Statesnoise from proximity to freeway
check in
Stayed in November 2023
Reviewed: 26 October 2023
Jorge
Peruweather
beds
Stayed in October 2023
Reviewed: 6 October 2023
Rossy
IndonesiaNot many option for pastries at breakfast, our toilet flush was broken, we report it and they fix it. Thanks
Spacious room, comfortable bed, they provide everything like amenities, hair dryer even microwave, breakfast good
Stayed in October 2023
Reviewed: 4 October 2023
Crystal
United StatesThe location was loud. Train, Ambulances, Etc. It did not bother me or my partner, but it is something to note. Honestly, is it not in a great pkace in town, but I felt secure and safe.
The room was clean, check-in was a breeze. Was perfect for 1 night for a traveler.
Stayed in September 2023
Reviewed: 19 September 2023
Mrs
United StatesParking lot needs to be cleaned.
Breakfast was great, kitchen employee was very friendly, and the hotel location was convenient for the spouse
Stayed in September 2023
Reviewed: 18 September 2023
Maria
United StatesThe staff in the. Night was very nice but the leidy in the morning not nicely at all also the breakfast you should do at least around 6 to 10 I don't getting any breakfast not even coffee 😞
Quite clean
Stayed in September 2023
Reviewed: 11 September 2023
Yana
United StatesA little bit noisy (
Nice service and room is very good!
Stayed in September 2023
Reviewed: 8 September 2023
Łukasz
PolandNoises from very early morning.
Standard US hotel. Clean, comfortable bed. Safe neighbourhood. Basic but sufficient breakfast.
Stayed in September 2023
Reviewed: 2 September 2023
Viki
GermanyTerrible terrible terrible Wi-Fi!!! Very loud—some not property fault— construction occurring—train tracks DIRECTLY across street with trains passing through all night. Door lacking weather stripping so gap one can see through and breeze coming in. Not enough lighting in the rooms. CATASTROPHIC breakfast service. 15 minutes before end, ALL carafes of coffee and hot water empty—no staff there—waited 20+ minutes for coffee. No eggs remaining, and no more coming, one side of toaster functioning and staff member arguing with guest about wait for coffee. Despite guests waiting to eat, removed ALL breakfast items and swept crumbs onto floor with dry rag then proceeded to step into the crumbs. Really horrible and not at all in line with the Best Western brand. Very disappointing.
Friendly staff, clean rooms.
Stayed in September 2023
Reviewed: 28 August 2023
Monay
United StatesI don't like your check in early policy. I needed to go to an event and I wanted to check in early at 2pm but the front desk lady said she can't for any reason. I even explained I drove a hour in a half and need to check in early to change for my event. Also at breakfast you should add some type of pastry like muffins or donuts.
The room was clean and down the street from my location.
Stayed in July 2023
Reviewed: 28 August 2023
Joyce
United StatesOlder building than I thought But very clean
Clean Great breakfast
Stayed in August 2023
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