Way better than I expected! This was the only reasonable-ish hotel I could find when everything else in town was booked. I was worried it was going to be run-down, dirty, maybe infested, in poor repair, etc. I was wrong! While the hotel is clearly somewhat old, it's been cared for _very_ well. The furnishings are in perfect condition. Everything worked great. The A/C was nice when many SF hotels don't have it. I'll probably seek this place out next time I'm in town.

Stayed in May 2024

The facility is clean, rooms are roomy, but very dated and virtually no amenities. It’s just a place to sleep, but it’s comfortable, rooms in the back are very quiet.

Excellent location at intersection of North Beach and Chinatown, an easy walk to the waterfront, marina and ferry building. Perfect spot also to catch a ride to the GGB and Marin. The staff is minimal but very kind. Rooms dated, but very clean and not cramped. Walk out the door and there are tons of restaurant and cafe options though the area still hasn’t regained its pre-Covid vibrancy.

Stayed in April 2024

It would have been wonderful to have coffee or tea available in the room or in the lobby.

Front desk and housekeeping staff were great. I needed the Internet for work and it was fast and reliable.

Stayed in March 2024

There was some loud noises late at night but not due to the hotel, just being in the big city.

The location was perfect for the occasion I was in SF. It would have been nice to have access to coffee and a continental breakfast at the hotel.

Stayed in February 2024

Rooms are clean but not modern.

The gentleman at the reception was amazing and did everything to make our short stay comfortable from recommending local sights to the hidden restaurants to visit.

Stayed in December 2023

A Bigger tv with netflix would have been nice.

Staff super nice, great location. Very clean. Very quiet.

Stayed in December 2023

The walls are very thin and you can clearly hear and understand your next-door neighbor. (I don't mind it because I sleep easy). You can also hear the elevator dings if your room is close to the elevator. Reviews mentioned there was no coffee maker or hot water for beverages, or a microwave, but I don't mind that. Also, don't shower with your bathroom door open because your fire alarm will go off because of the steam lol

Great location, very quiet and clean hotel inside, such a relief from the hustle and bustle of Chinatown. Very secure hotel. Very close to restaurants and a small grocery store in Chinatown. The room was a good size. It was also way cheaper than most hotels close to the Moscone convention center, it is about a 25 minute walk and the walk is safe (I walk along Kearny st. to 3rd st. to get to the convention center). The elevator goes to the 4th floor quick! The bed is on the firm side but I find it comfortable. Staff is super awesome and friendly.

Stayed in December 2023

Some facilities are old.

The location is excellent.

Stayed in December 2023

I wanted to have the front desk call for a cab one early morning but the person on call was asleep and didn't answer the phone.

Room cleanliness. Quiet. Very nice staff.

Stayed in November 2023

They were kind and rooms were good and clean

Stayed in November 2023

The bed. The mattress was very firm and made noises whenever you moved.

The staff. The location. Security of the facility. Cleanliness of the facility. Housekeeping cleans your room daily without having to make a specific appointment.

Stayed in October 2023

Our room was along side the street where a noisy Karoake was playing.

Close to everything

Stayed in October 2023

Nothing, everything was great

Clean, great location, very nice staff, underground parking

Stayed in October 2023

Expensive

Quiet and comfortable

Stayed in September 2023

Chinese breakfast possibilities nearby didn't meet our expectations.

The location is in the middle of the Chinese area. There are a lot of restaurants around. Dinner was always very well. Italian quarter is also close. Only some minutes to walk to the Big Bus station. Location is ver central.

Stayed in September 2023

Would be nice to have tea and coffee making facilities in the room

Location and staff were excellent

Stayed in October 2023

Clean hotel in a safe location close to downtown and to the main attractions. Staff was superfriendly,

Stayed in September 2023

No tea or coffee facilities in room

Superb location between Italian area and Chinatown. Loads of excellent bars, restaurants and cafes within a 5 minute walk. Both areas felt very safe to walk around in. Open top bus tour passed across the road. Excellent location to explore San Francisco from.

Stayed in September 2023

Internet setup doesn't meet my company's security requirements

Easyh to book, friendly staff.

Stayed in September 2023

Very clean, good location

Stayed in September 2023

No safe, no kettle.gap between door and floor where the light shines through and you can hear every one in the hallway clear

Very clean, very nice staff

Stayed in September 2023

We had an "inside" room, so there was no view apart from the windows of other inside rooms.

Perfect location, walkable to Fisherman's Wharf in one direction and Union Square in the other. Very clean and efficiently run.

Stayed in September 2023

Room a little small

It was very clean, nice staff

Stayed in July 2023

Mattress quite firm, nearby restaurant had loud live music

Cleanliness, maintenance, location, helpful staff, luggage storage, easy access to frequent busses to anywhere in SF

Stayed in July 2023