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Reviews of The Dean Hotel 4 stars

122 Fountain Street, Providence, RI 02903, United States

#11 of 15 hotels in Providence

Guests' Choice

Review score

Based on 769 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Great Birthday getaway!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    For such a large space, there was no AC in the room. They provided a small fan and said we could open the windows, but it didn't cool off until the sun had set. The floor was also very sticky when barefooted. I'm not sure if it was residue from past renovations or just not moped; but the rest of the room was very clean. As cool as the elevator is, its a little bit of a pain if you have large luggage or more then one bag with you. The metal doors didn't want to stay open when trying to exit and they didn't always shut when you got in.

    The location was perfect and close to everything. They also have the best karaoke bar attached to the hotel itself. We got the suite and it was very roomie with large windows. I had a cake that I needed to stay chilled and the staff was very accommodating in keeping it cold since there are no mini fridges in the rooms. The coolest feature was the old fashion elevator that looks like it came straight from the roaring 20s.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    7.0
    Trendy vibe that misses the mark
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee in the room (or tea or anything) was strange. It was not a cheap hotel (far, far from it) so $36 for parking, no gym (or partnership with any local gym) and $3 if you ate the potato chips was very counter to the vibe I think the hotel is trying to achieve. No way to indicate to cleaning staff that you wished to have privacy (like a please do/please do not make up my room or do not disturb sign) was also an unnecessary miss

    The speakeasy style bar was excellent. The bed was comfortable (a bit low to the ground but comfy none the less).

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Not enough blankets/too thin.

    check it was easy, the beds were comfortable (except covers too light)

    Stayed in March 2024

  • Reviewed: 7 April 2024

    9.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Dark color

    Location

    Stayed in April 2024

  • Reviewed: 5 March 2024

    9.0
    Super cool vibe, close to everything and not a chain!
    • Business trip
    • Solo traveller
    • Single Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Tiny shower, be prepared

    Amazing little coffee shop for lattes in lobby, comfy seating & then a lovely Speakeasy to check out. Had delicious mango caparinea! Cool vibe with decor

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Bunk Bed Room
    • Stayed 1 night

    add an armchair in the bunk beds room

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The heat was not working so we needed to use a space heater.

    Comfortable bed. Love the vintage vibe and attached restaurant was delightful!

    Stayed in January 2024

  • Reviewed: 15 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Single Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Not enough surfaces for washing gear

    Location

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Lovely old building converted with a great vibe and lovely front desk team
    • Business trip
    • Solo traveller
    • Single Room with One Double Bed
    • Stayed 2 nights

    The room was a little small but it is an old building so you have to be prepared for this. Also my TV was temperamental - which was fine but it may bother other guests.

    I booked a petite room - and it was quite small but very well appointed. I was traveling on my own so the room size was fine for me but if you were a couple with lots of luggage it would be very cramped. I do believe that they had bigger rooms. The bathroom was large and well appointed and the location was central. It was quite hip in a lovely old building. I would return here again.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    A gem!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    This isn't a didn't like, just suggestions. The bathrooms could have used additional hooks for hand towels... Also, if you have a shower head that isn't adjustable, shower caps should be available for those who do not intend to wash/wet their hair while showering. Fortunately I had one with me from a different hotel stay.

    Location, staff, bar, restaurant, coffee shop were all perfect. Loved the eclectic mix of furnishings! Great reuse of resources which also added character.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Cool designtes Hotel Top Personal

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    An excellent return visit
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location, friendly staff, comfortable beds. We really enjoyed the cocktail bar.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The speak easy closed earlier than last time we stayed and we missed jt

    Best smelling toiletries!! Unique and memorable

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    A chic hotel close to many downtown locations
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night

    It was very pricey. There is only one very small and tight elevator. It could cause some claustrophobic feelings. There was also no complimentary amenities, other than coffee.

    The Dean is a very stylish, cozy hotel. It is near everything in downtown and we were able to walk to our destination. Although pricey, I would stay there again.

    Stayed in November 2023

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Single Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    No hot water

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    Another lovely few days at the Dean
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are small

    Most everything

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing was how small the shower was and the type of shower head they have installed.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    No pool. No breakfast. Elevator lift very outdated. It’s kind of the theme of the place so I can’t really knock it that much, but definitely no more room than 2 to 3 people. The rooms are OK but they’re so worried about washing towels and recycling everything that it kind of made me feel a little bit diluted. They literally tell you to reuse a dirty/used towel to conserve. Lol. The rooms are OK. They are uniquely designed but I guess I just wasn’t into it that much.

    Great, amazing staff. Awesome karaoke bar. Location is phenomenal.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    The Dean: Great location, missing the small things
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was nice, there were some really nice touches, but there were a lot of small things that were overlooked that could make the stay not as enjoyable. There was only one trash can in the room which was in the bathroom, could have used another in the main area, there was no fridge/Microwave but in my opinion there is more than enough room for a small combo unit. No soap dish in the shower, no phone in the room, and the stool in the bathroom could have been taller if it was to be used as counter space.

    The location was great if you are looking for something in walking distance to the convention center. The ambiance was great like a 50 - 60s vibe. The room I stayed in was a good size plenty of seating. The art work in the room was great. There were a lot of food spots within walking distance as well. Kin is great for some soul food...

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Nice one night visit
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Dark inside but a nice, quirky spot . Need more outlets and we had no washcloths

    Close to venue , helpful/friendly staff, comfortable bed. Pricey for one night but I realize it was Comic-Con . However, staff gave wrong info about parking and we ended up with a big fine. They don’t automatically charge your credit card the second day you really have to pay every day.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    7.0
    Convenient location with a comfortable bed but unsafe getting into the property after midnight.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The hotel could not accommodate an early check-in which I attempted to arrange for noon rather than 2pm well in advance of my stay. I drove a number of hours to attend a luncheon in Providence and it would have been nice to be able to freshen up before the event after the long drive. The elevator, with a vintage gate / steampunk in aesthetic, is difficult to open and cramped while managing even a small overnight bag and reception did not offer bellhop service. I then stepped off the elevator into a hallway which was a strange, dark REDRUM lighting and color, which made me think the decor was for covering up stains. But the real problem was that when I checked in no one told me that the doors would be locked at a certain time with no reception attendant (like a B&B rather than a pricey city hotel). When I returned to the hotel after midnight there was no sign posted on the front door or number posted to call or directional of any kind or any obvious place to put my keycard to get inside. This was very frightening. Eventually, a night security person found me and let me in. Apparently, guests need to enter via the adjacent parking lot and side entrance after hours. NO ONE mentioned this to me at reception when I checked in and when I told them about my plight nicely the next day (I had left a fraught voicemail for the hotel) they shrugged it off without comment.

    I drove from out of town to attend a friend's 50th birthday festivities and stayed at The Dean due to its proximity to the weekend party venues. There is a nice pull up, park and unload lane in front of the hotel which I appreciated, and an open air parking lot adjacent to the hotel with a fixed overnight rate for hotel guests. The king room was spacious for one person, and the bed was comfortable, with two courtesy boxed waters placed bedside. A capacious rain shower featured both shampoo and conditioner, and the bathroom was stocked with hand soap and and body lotion.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    It wasn’t good enough for the money.
    • Leisure trip
    • Solo traveller
    • Single Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Paying $30.00 for parking in an empty lot.

    It was historic.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Single Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    No lift into the property- external steps also within property with luggage made very hard. Bed also very noisy

    Good location and nice decor

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    was a plesentvstay fir a solo traveler.
    • Leisure trip
    • Solo traveller
    • Single Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    maybe just that there isn’t more breakfast options near by or within the hotel.

    nice design, clean and friendly staff. great location.

    Stayed in October 2023

Showing 1 – 25

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