Could hear neighbors but not big deal.

Location, great rooms

Stayed in May 2024

They gave us a room credit and we had 2 rooms but we used one credit card and just billed everything to one room and we had to argue to use the room credit as we paid everything on one card - they did not want to split the room charges even although it was clear we had all eaten together. They did eventually do it but wish they had explained it better at check in. The room credit was a bonus however as we had not been expecting it.

Hotel was in a good location but we were nervous of the many people around at night as we had kids. The room and restaurant was very good and the bar tender made great cocktails. It was a great base for travelling around.

Stayed in April 2024

The water machine in the gym was broken. A bit annoying to be working out without any water. But the staff gave me canned water whenever I asked for it, so it was not a major issue in the end.

Staff were amazing and always helpful with recommendations for food and activities. Always had a smile and happy vibe to start my mornings.

Stayed in April 2024

There was hair in my sheets

Stayed in May 2024

Unfortunately, the amount of people living in the streets.

Close to the conference.

Stayed in May 2024

The only negative thing in our opinion was that there was no coffee maker in our room. Overall I can easily rate it 9/10.

In a very good location, close to The Broad and Walt Disney Concert Hall, very kind staff. Generally very nice design, cozy and comfortable, clean room.

Stayed in April 2024

Would have liked a coffee machine in room

Nice big room, comfortable bed

Stayed in April 2024

No place to hang clothes in bathroom- would be good to have hooks or a towel hanging bar. There’s a floor to ceiling full length glass window exposing shower area to the bedroom so bedroom window curtains need to be drawn at all times due to proximity to opposite building. Ok for solo traveller but to warn group travellers about exposed shower area.

Location was excellent for exploring sights downtown. Spacious and comfortable room with high ceiling. Long table was very convenient. In-room Bluetooth speaker was excellent for playing music. Huge LED TV was a plus. Good mini fridge too. Diner at lobby was convenient for late meals. Hotel feels very safe for solo travellers.

Stayed in May 2024

I did not like that on booking.com. website hotel didn't put information that deposit is 100 dollars each night, It was confusing and was thanking it's 100 dollars for the whole stay.

The room was clean and comfortable, and I love this open bathroom, perfect for couples. It was close to downtown and metro. We were enjoying our stay there.

Stayed in April 2024

Beautiful hotel, quiet rooms

Stayed in March 2024

They blocked me 350 usd and even I paid cash they didn’t return my money. I’ve sent them few emails in the last weeks and still waiting for an answer

The size of the room

Stayed in April 2024

The hotel is a bit outdated. I was with my partner so the shower window to the room didn't matter to us, but it could be awkward depending on who you travel with. I was expecting a better view from 12th floor.

The room is big and even though it is in the middle of Downtown it is very quiet on floor 12. DTLA is not a beautiful area but the location is convenient to do all attractions in the East.

Stayed in April 2024

It was a shame the rooftop pool was not available.

The hotel was in a good position for downtown attractions and was a walkable distance to the convention center. The hotel was also close to the 7th Street metro station for trips further afield. The hotel has an old-style look to it but it has all the modern conveniences required. It was useful having the bar and restaurant available.

Stayed in April 2024

Parking fees are very expensive...

Great hotel, great location...

Stayed in April 2024

Nice good location

Stayed in April 2024

The light over the bed did not work. However, I did not have time to report it because I was busy traveling to and from the events that I was attending at a conference at a nearby hotel within walking distance.

Denea’s Diner was a plus for me. I had breakfast and a late night dinner. Food and service were excellent!

Stayed in April 2024

Nice modern design, location in downtown near metro, value for money

Stayed in April 2024

The elevator from the parking didn’t work so I had to Cary on my suitcase for 2 level The bed was so small to me and I only 5 ft

The staff is good they assisted me for my request

Stayed in April 2024

The neighborhood is sketchy

It was a beautiful room. I would stay here again

Stayed in April 2024

The glass partition for the shower. Thought it was very open if you wasn’t sharing a room with your partner. Our bathroom would sometimes smell strongly of cannabis as if someone was smoking in their room. The area around I felt unsafe of a night as there was alot of homeless.

It’s very up to date and stylish. Restaurant is gorgeous too. Also very clean.

Stayed in April 2024

Friendly staff and clean room. Shower in the room had a glass wall visible from the rest of the room, so wouldn't be great for non-couples, but otherwise lovely. Centrally located so easy to get around the city and downtown.

Stayed in April 2024

Floor needed to be vacuumed You need a grab bar in the shower for those of us with balance problems.

The room was comfortable and quiet

Stayed in April 2024

Great room with all the amenities we needed, very comfortable bed and nice bathroom. Good location, great service from staff, and such a beautiful hotel to return home to after a big day- beautiful lobby, great diner and courtyard.

Stayed in March 2024

It would be great if there was a water dispenser and a kettle in the room

Very classy, very chic downtown LA hotel. Awesome breakfasts, the diner is top quality. Spacious rooms, good facilities. Please be aware that the bathroom is separated from the room only by the glass walls, but I understand this is the concept. Overall very much recommended.

Stayed in March 2024