N2009 South Lake Shore Drive, Lake Geneva, WI 53147, United States
#6 of 31 hotels in Lake Geneva
Guests' ChoiceBased on 226 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
8.9
Value for money
8.1
Free WiFi
9.6
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End of dialog contentReviewed: 23 April 2024
Steve
United StatesAir conditioner noise
Great Lake biews
Stayed in April 2024
Reviewed: 19 April 2024
Charles
United StatesNothing
Commanding view of the lake. Quite new and clean
Stayed in April 2024
Reviewed: 15 April 2024
Acquanita
United StatesI had no complaints at my stay
Everthing the views were amazing the room was excellent
Stayed in April 2024
Reviewed: 4 April 2024
Sheana
United StatesNo swimming pool
I really enjoyed my stay. Everything was clean & comfortable. We were welcomed with a friendly smile & a glass of champagne as we entered the lobby. I only wish there was a swimming pool on-site
Stayed in March 2024
Reviewed: 1 April 2024
Dorina
United StatesHeating system making a lot of noise and very confusing how to set
Clean, comfortable room with amazing view Friendly staff
Stayed in March 2024
Reviewed: 31 March 2024
Iva
BulgariaEverything
Online
Stayed in March 2024
Reviewed: 19 March 2024
Sandra
United StatesThe warm cottage feel of the rooms. The view of the lake at the restaurant, beautiful.
Stayed in March 2024
Reviewed: 18 March 2024
Stephen
United StatesMore information provided about menu for restaurant and room service
Large tub and view
Stayed in March 2024
Reviewed: 3 March 2024
Karen
United StatesAmazing view, soaking tub in the room was fantastic
Stayed in March 2024
Reviewed: 21 January 2024
Ashley
United StatesThe rooms are huge. Way bigger than a standard hotel room. Each had a couch, table, and beds and still plenty of room in the room with everyone’s luggage
Stayed in January 2024
Reviewed: 4 November 2023
Susanne
United StatesI got an email from booking.com stating we’d get 20% off of our room if we spent $200 at dinner. We spent $300 but didn’t get the discount because we booked through you and paid you. I believe booking.com should reimburse us 20%. Next time we’ll book directly with the hotel.
The room was very nice, with a view of Lake Geneva.
Stayed in November 2023
Reviewed: 23 October 2023
Eunice
United StatesNo breakfast and need reservations for dinner
It’s beautiful and well kept
Stayed in October 2023
Reviewed: 23 October 2023
Kathleen
United StatesEverything was absolutely lovely, but we noticed major dust (like 6 months+) under -!: behind both beds and behind the couch and nightstand. Additionally we noticed what appeared to be the beginning of mold in a small spot of the ceiling in our room. When I reported it to the front desk, the reply was “I’ll let housekeeping know”. He didn’t seem to care much.
Love the ambiance, location, in-house restaurant and view!
Stayed in October 2023
Reviewed: 28 August 2023
Craig
United StatesThe mattress on the bed could’ve been better.
The room, & restaurant. The friendliness of the staff.
Stayed in August 2023
Reviewed: 23 August 2023
Thomas
United StatesEverything was Great
Stayed in August 2023
Reviewed: 20 August 2023
Debra
United StatesWe had no complaints. Location is 2 miles from downtown which we walked then took Uber back. Greeted with Champagne at check in…nice touch. Bar was nice. Room was updated.
Stayed in August 2023
Reviewed: 27 July 2023
Tom
United StatesMarginal breakfast options. One chair to sit on for two people in the room Metal bead frame was not connected to bed and rattled with every movement. Ac didn’t work so had to ask the management two times to fix and then it was on the whole time.. no electrical receptacle by the mirror. The room was small and tired not exactly luxurious. The outside table was dirty
We liked the fact that it was adult focused. Liked they had a place to buy coffee in the morning. We left a mug behind and they called us about the item..
Stayed in July 2023
Reviewed: 13 July 2023
Jennifer
United StatesNo pool
Restaurant was fabulous
Stayed in June 2023
Reviewed: 1 July 2023
Nancy
United StatesDisappointed that Grandview is no longer open for breakfast
Location Balcony view of lake Grandview restaurant
Stayed in June 2023
Reviewed: 28 June 2023
Damian
United Statesvery comfortable stay
Stayed in June 2023
Reviewed: 21 June 2023
Robert
United StatesThere was an empty lakeview room available, and the front desk would not switch us unless we paid an extra $100 for each night. I suggested $50 for each night and it was quickly dismissed, like I was buying a used car. While I somewhat understand, the front desk person was somewhat cavalier and abrupt in her response. No explanation. I'm fairly sure that room sat empty that night. Best way to build customer loyalty is to go the extra mile to please customers so they will come back. This was not done.
Nice property, good location and in good condition.
Stayed in June 2023
Reviewed: 25 May 2023
Denise
United Statesprice/value
Grandview Restaurant
Stayed in May 2023
Reviewed: 2 May 2023
Andre
ItalyDidn’t allow us to check out at noon even during low season.
Spacious room with a great lake view
Stayed in April 2023
Reviewed: 1 May 2023
Timothy
United StatesRoom was great, view was amazing
Stayed in April 2023
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