119 Christmas Tree Lane, Pigeon Forge, TN 37868, United States
#5 of 464 hotels in Pigeon Forge
Guests' ChoiceBased on 295 hotel reviews
9.5Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.6
Staff
9.7
Value for money
8.8
Free WiFi
10.0
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End of dialog contentReviewed: 30 May 2024
Pamela
United StatesI can’t think of anything they could have done better. Polite staff and great food! Great variety!
It was great! Couldn’t ask for it to be my better
Stayed in May 2024
Reviewed: 27 May 2024
Donn
United StatesThere was nothing
I enjoyed this hotel more than about any other I have stayed in. The service was exemplary, the room was outstanding , and most of all, the idea that the Christmas deco might be a little cheesy is absolutely misguided. The Christmas decorations throughout the hotel were fantastic. The place is just beautiful in every way. We enjoyed it immensely.
Stayed in May 2024
Reviewed: 25 May 2024
Alison
United StatesNice place and very clean. Wonderful atmosphere and friendly staff!
Stayed in May 2024
Reviewed: 14 May 2024
Dustin
United StatesNothing
It was neat all the corners had different themes in them
Stayed in May 2024
Reviewed: 12 May 2024
Michiel
United StatesIt is an absolutely beautiful place. Cleanness of the room was exceptional. The Courtyard was gorgeous. Breakfast is the best I have ever had in a Hotel.
Stayed in May 2024
Reviewed: 9 May 2024
Daniel
United StatesDecorations were perfect.
Stayed in April 2024
Reviewed: 7 May 2024
John
United StatesEverything and everyone was outstanding.
Stayed in May 2024
Reviewed: 3 May 2024
Douglas
United Stateshhe room and breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Michelle
United StatesNothing
Atmosphere and the breakfast was superb.
Stayed in April 2024
Reviewed: 29 April 2024
Tammie
United StatesIt was all fantastic. The outside pool will be amazing
Belinda(at the desk) and Jack (doorman) were absolutely amazing.. well and Tinsel and Santa there are just no words. We are 60 years old and this was the highlight of our trip (and we did a lot) We slept like babies in those beds. Music with Santa. Wow! What a voice! Trying to book again for the whole family for same time as a Christmas gift but it’s showing sold out 😔
Stayed in April 2024
Reviewed: 29 April 2024
Renee
United StatesNothing.
Everything about the stay was amazing! The staff was friendly and accommodating. The facilities were clean and we loved the decorations throughout the entire hotel. :)
Stayed in April 2024
Reviewed: 28 April 2024
Nathan
United StatesI can’t think of anything negative
Truly a beautiful and wonderful place.
Stayed in April 2024
Reviewed: 16 April 2024
Maryann
United StatesWanted the balcony so bad, but really couldn't sit out there to enjoy it at all, because apparently there was the motor car event, and engines kept on revving up All day and ALL evening.I know this wasn't your hotel fault, but I was sorry I booked a balcony room.
Very Good Breakfast! Staff were friendly and helpful. Loved Christmas decorations!
Stayed in March 2024
Reviewed: 10 April 2024
Erick
United Statesroom was a little dated but we liked the decoration
Breakfast was great
Stayed in March 2024
Reviewed: 8 April 2024
Larry
United StatesSHOWER CURTAIN SMELLED OF MILDEW
BREAKFAST WAS EXCELLANT
Stayed in April 2024
Reviewed: 7 April 2024
Martha
United StatesAmazing
Stayed in March 2024
Reviewed: 7 April 2024
Marsha
United StatesN/A
Beautiful
Stayed in April 2024
Reviewed: 7 April 2024
Joel
United StatesOver priced a bit and the staff working breakfast were miserable
Great rooms and front desk and cleaners were great
Stayed in April 2024
Reviewed: 6 April 2024
Chad
United StatesThe Inn was fantastic! It had the smell of Christmas and decorations. The staff was great! We will be back!
Stayed in April 2024
Reviewed: 4 April 2024
Sharyn
United StatesThere's nothing I can think of!
Beautifully decorated in Christmas theme throughout the entire Inn! Wonderful all you can eat breakfast with omelet bar. All the staff is pleasant and goes above and beyond for their guests. Cookies and cider are served at night, and there are special character breakfasts. The Inn also has special programs. Santa performs Christmas songs 3 times a week. Someone came from Parrot Mountain today and did a bird show, and those who wanted were allowed to hold a bird. The beds are super comfortable, and the shower was great.
Stayed in April 2024
Reviewed: 2 April 2024
Brenda
United StatesHotel was very nice. Staff were friendly and helpful. The room was very clean and comfortable. Enjoyed our stay and the Santa visits & singing were as added bonus. Great place for a family with kids to stay while in Pigeon Forge. Will be back.
Stayed in April 2024
Reviewed: 1 April 2024
Melody
United StatesThe rooms were very clean as usual. The breakfast was great. The kids loved staying there.
Stayed in March 2024
Reviewed: 31 March 2024
Brad
United StatesClean
Stayed in March 2024
Reviewed: 30 March 2024
Tereisa
United StatesOnly complaint was shower head. Not much pressure
The beds were comfortable. The place is beautiful. It's in a good spot. Easy access to everything.
Stayed in March 2024
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