I paid for breakfast and they didn't know and the staff restaurant was very slow.

The hotel was clean and excellent location.

Stayed in March 2024

I wish there was a hot tub, jacuzzi or sauna to use while visiting. The mini bar and treats were too expensive. Parking was expensive, but I did like valet parking.

I liked the front desk staff. They were so accommodating. I enjoyed using the valet parking. I wish there was a jacuzzi or hot tub to use while visiting.

Stayed in February 2024

very clean and very up to date with everything, a little pricey but well worth it.

Stayed in December 2023

The hotel has a superb gym / athletic facility, in part due to its joined location with a residential facility. The breakfast and dinner options are limited but quite good, as are the confection and the presentation. The staff are warm and immensely helpful, from restaurant suggestions to finding a specific brand of yoghurt that was listed on the menu but not readily available. Valet parking attendants serve double duty as informal concierges, which adds to the warmth and spontaneity of the place.

Stayed in August 2023

Parking

Nice

Stayed in June 2023

need bigger fridge in room

the bath and shower

Stayed in February 2023

Refrigerator didn’t work

Good service

Stayed in January 2023

For the price, I think the spa facilities should be included in the price.

The location was great for exploring downtown Minneapolis. Easy to walk around. The room was very comfortable and the staff was very helpful.

Stayed in July 2022

Paying $50 extra to use the hot tub one time.

The staff was great!

Stayed in August 2022

The bed was so uncomfortable we left a day early. Pillow top doesn’t mean comfortable.

The front desk was great, full of details and information. Loved the gentlemen that checked us in. Booked out room on booking.com. Our first room wasn’t great it was a larger guest room king. They were working on repairs and after a 6 hour car ride we wanted to take a nap and recharge. That wasn’t happening. We called the front desk then sent someone to the room and conveniently the noise stopped and soon after they left it picked back up. So my husband called them again. They then moved us to a room on a higher floor with a smaller bathroom, with a better view, And gave us a 100 credit for food and drink for the inconvenience. Okay great! Well 100 bucks here doesn’t go far. When we tried to use the credit at their restaurant Breva, we got weird looks and treated rudely so we left. We used it on breakfast and that was 73 dollars, it was not good! The valet is convenient. Housekeeping was fantastic! For the price we paid for 3 nights the only thing that was free was bitter coffee in the morning. I was expecting more I guess. In our room the light fixture was bent in the bathroom and lattice in the entry way looks like it could be replaced. The bed was as hard as a rock. By night two I missed home. When I think luxury I think of the little things too. I wish I had gone to their website and booked the room. That is my only regret. They lhave packages for the spa. That would have been nice.

Stayed in May 2024

Our hot/cold facets in the sink were mislabeled, the shower was retrofitted and the shower head moved in a way that the water sprayed directly out of the shower, flooding the entire bathroom floor. Our room did not have a coffeemaker.

Stayed in March 2024

Cleanliness was a real issue. The bed looked slept in along arrival and we never got housekeeping after repeatedly asking

Food was poor and service slow

Stayed in August 2023

We couldn’t use the spa & that’s the reason we paid extra to do it.

Bed was comfy, room was clean & cozy

Stayed in May 2023

The staff was lovely. They helped us find a lovely way to spend our day, upgraded our room, and treated us to a cake and a bottle of wine for our anniversary. They were welcoming and professional. The bed was exceptionally cozy, and the extra large tub was divine. Thank you for a sweet memory and a lovely stay!

Stayed in March 2023

cost

great staff great view comfortable bed

Stayed in February 2023

My only regret is that we didn’t stay longer and go to the spa. So that means we’ll be back!

The staff was exceptional, very kind and eager to assist in any way. They were also quite personal and authentic with their communication. Rooms were great, including the tub and shower. The beds were comfortable, and the hotel had some of the best pillows ever.

Stayed in November 2022

Had trouble with our room's TV but an employee was prompt at fixing the issue. Ultimately, it was a minor inconvenience

The restaurant had spectacular food and wonderful service.

Stayed in October 2022

The room, bed, the shower, the room service.

Stayed in October 2022

nothing

clean very nice atmosphere

Stayed in July 2022

room had a funny smell and bedsheets were wet. housekeeping did not came in when it was requested,

we did not eat breakfast, timing was not convinient.

Stayed in July 2022

Clean, comfortable-everything you need under one roof.

Stayed in April 2022

NA

The hotel was so amazing. Its literally 15mins or less from everything. The place was very clean and staff were always willing to help you in any way.

Stayed in November 2021

Nothing

The calmness and peaceful facility in the middle of a busy downtown

Stayed in May 2021

very large, very nice room. felt secure as a solo traveler.

Stayed in January 2022