16 Avenida Menendez, St. Augustine, FL 32084, United States
#22 of 61 hotels in St. Augustine
Guests' ChoiceBased on 870 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.7
Facilities
8.3
Staff
8.8
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 4 August 2023
Theresa
United StatesMattress
Location
Stayed in June 2023
Reviewed: 3 August 2023
Claudia
United StatesThe assistant manager was very rude and very unpolite.
Nice room, super clean.
Stayed in July 2023
Reviewed: 25 July 2023
Robert
United StatesThey charged $18 for parking when was supposed to be free parking when we booked
The location
Stayed in July 2023
Reviewed: 24 July 2023
Scott
United StatesShower is very small.
The location is in the middle of everything and very clean.
Stayed in July 2023
Reviewed: 20 July 2023
Suhail
United StatesRude Staff at checked out No smiles or empathy. They have not idea about what is "customer service ". Worse breakfast experience ever even though i knew it wouldn't be a full breakfast. Staff asked how many guests and went to get 3 brown paper bags behind a door and handled very rudely. Then I realized a school breakfast was inside the bag. So disappointing. The parking lot charge is unfair. I have never been on a hotel where they charge me for the parking. Incredible.
The amenities were comfortable and clean. Great room and great location. The person who helped me with the check in was nice and quick..
Stayed in June 2023
Reviewed: 10 July 2023
Melissa
United StatesThe rooms are a little small, but sufficient for a short stay. Everything is very compact, like the pool and parking.
Great place to watch July 4th fireworks. Right in the heart of the historic downtown. You can walk to everything. Discounted breakfast next door.
Stayed in July 2023
Reviewed: 3 July 2023
Lenore
United StatesThe bed was a bit on the hard side.
Excellent hotel in the middle of the historic district with a beautiful view of the bay. The lady at the front desk was very friendly and helpful.
Stayed in July 2023
Reviewed: 3 July 2023
Andrey
United Statesold style noisy air conditioner
Great location great stuff great rooms
Stayed in July 2023
Reviewed: 2 July 2023
Melissa
United Statesparking lot is small
right near a lot of restaurants and bars!
Stayed in June 2023
Reviewed: 1 July 2023
Nick
United StatesPrivacy is a bit difficult as you can readily hear through the walls in some rooms that conjoined door options. This made traveling with a newborn a bit difficult as we knew the neighbors would hear us throughout the night. We probably wouldn't stay here again until our children are older.
The location is perfect and the staff is friendly.
Stayed in June 2023
Reviewed: 26 June 2023
Robert
United StatesI didn’t like paying for parking esp when the room wasn’t cheap
No breakfast
Stayed in June 2023
Reviewed: 20 June 2023
Deann
United StatesThe pool was surprisingly cold for an outside pool with how hot it is in Florida.
The location was the best part about this stay!!
Stayed in June 2023
Reviewed: 13 June 2023
Gerard
United StatesCurtains didn’t keep out the light at night
Staff were very helpful & courteous- great location overlooking the river
Stayed in June 2023
Reviewed: 12 June 2023
Charles
United StatesDoor on bath was cheesy 🧀 drapes are outdated. Does not even match in room.
Very fortunate we got upgrade to Bayfront view room. Which has the most amazing views. However this room could be renovated to be so much better. For the money I expected the room to be much nicer. But still ok.
Stayed in June 2023
Reviewed: 9 June 2023
Scott
United StatesThe shower was nice, but was narrow, only about shoulder wide. The rooms needed a bench outside the bathroom
The rooms have been updated and are very comfortable. The location was perfect. Almost all of the Historic section of town was within easy walking distance. The overlook of A1A and the seawall to the bay and out to the ocean inlet was awesome.
Stayed in June 2023
Reviewed: 5 June 2023
Rosemary
United StatesCheck in easy - staff very friendly. Room was a nice size. Beds comfortable. Would definitely stay here again.
Stayed in May 2023
Reviewed: 3 June 2023
Divito
United StatesHad to pay for parking. That should be incorporated into the price of the room. Not an additional fee. I also didn't like tue bed cover. It was so thin and cheap feeling. Everything else was great.
Waterfront view and close to everything. Lady at the front desk recommended a great breakfast spot for us since you don't offer breakfast.
Stayed in May 2023
Reviewed: 30 May 2023
Deborah
United StatesPaying for parking each night
Location
Stayed in May 2023
Reviewed: 28 May 2023
Brenda
United Statesfront desk staff a bit rude
location, cleanliness
Stayed in May 2023
Reviewed: 28 May 2023
Kari
United StatesNot a dislike but definitely remember that you are in the heart of the old city. Bars on 3 sides and you can hear the party! The staff made sure we were aware :)
Location is excellent! Newly renovated. Close to everything and the staff was friendly and helpful with suggestions!
Stayed in May 2023
Reviewed: 27 May 2023
Arkadii
UkraineLocation
Stayed in May 2023
Reviewed: 20 May 2023
Clarence
United Statesa little noisy
nice staff
Stayed in April 2023
Reviewed: 15 May 2023
Maria
United StatesMany bars are really close to the rooms (at least the two our group were staying at) so you can hear the music until very late. not good if you want some rest.
Rooms look recently renovated and are comfortable. The location is Amazing. you are at walking distance of everything in the area
Stayed in May 2023
Reviewed: 9 May 2023
John
United Statesbreakfast
Stayed in May 2023
Reviewed: 6 May 2023
Geoffrey
United StatesThe room had a not so fresh smell...in fact, I purchased a scented candle because of the damp, musty smell. It appeared clean though.
The location was perfect, right in the middle of things and the tour bus we had tickets for picked up passengers right in front of the hotel. It is a very short walk to the fort. The historic district is right next too and behind it.
Stayed in March 2023
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