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Reviews of The Trailhead 2 stars

3892 Lake Tahoe Boulevard, South Lake Tahoe, CA 96150, United States

#50 of 59 hotels in South Lake Tahoe

Guests' Choice

Review score

Based on 38 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    8.1

  • Facilities

    6.1

  • Staff

    6.8

  • Value for money

    6.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 15 July 2023

    7.0
    Great location, very good front desk person
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night

    Room smelled musty

    Heather at the desk was extremely helpful, friendly and sweet

    Stayed in July 2023

  • Reviewed: 14 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I lost my Fitbit and they returned it to me via mail. I appreciate their honesty

    Stayed in July 2022

  • Reviewed: 12 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was very dusty, it seemed only the main parts were clean but nothing else was not touched. Another night stand was needed!

    Stayed in July 2022

  • Reviewed: 30 July 2022

    6.0
    for the area, about the only affordable room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    needs a lot of work. dog area was nasty at best

    The employees were very knowledgeable about the area

    Stayed in July 2022

  • Reviewed: 23 July 2022

    5.0
    Rooms big but only one chair and no table even though there was lots of room
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dog park was filthy garbage overflowing with dog doo. People didn't pick up just left doo everywhere. Discussing area.

    Stayed in July 2022

  • Reviewed: 10 July 2022

    7.0
    It’s a nice place to go when you’re staying at Tahoe it’s very centrally located to the casinos and all the activity.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Walls were very thin. Close to the road so you hear a lot of traffic till about 12 AM. The outside garbage is Warren emptied regularly so there’s a lot of cigarette butts and Garbage and them.

    It was clean our bathroom was missing a stopper. It was close to the casino.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    7.0
    Decent, can't complain
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hair dryer was broken and the bedding looked a little dirty with stains.

    Good location and the rooms were what you paid for - it was decent overall.

    Stayed in June 2022

  • Reviewed: 31 May 2022

    6.0
    It was good for 1 night that I stayed.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Don't know

    I just stayed one night because I eventually to a concert. The room was just right for my short stay.do

    Stayed in May 2022

  • Reviewed: 19 April 2022

    6.0
    What you get last minute.
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was to small and had a few webs with a hint of cigarette smoke, even tho I had a non smoking room.

    The stay was good, All around a good price for what you get last minute.

    Stayed in April 2022

  • Reviewed: 4 January 2023

    4.0
    to much noise with the man next to my door
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    it was supposed non smoking area BUT but BUT next to my door was a man always smoking and doing BAD staff . My room doesn’t have a desk and not a drawer to put my other clothes not coffee maker and I got disappointed it looks so different as years ago

    is close to all stores

    Stayed in December 2022

  • Reviewed: 14 September 2022

    9.0
    Was a good place to stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The lighting was a little darker than expected. The bathroom was small, no place to really put your clothes.

    The location was good, convenient to everything.

    Stayed in September 2022

  • Reviewed: 22 August 2022

    3.0
    Never again unless I have to sleep on the ground. DO NOT RECCOMEND!
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night

    We had room #117, first floor, very end of the row. It's literally a dark shoe box which smells like tons of cigarettes (though it said "no smoking"). I asked a manager to change the room but she declined saying they were all booked. We returned to the room and tried to be positive. BUT! It wasn't clean - dogs' hair on the bed skirt (I wish I knew before booking that they are dog friendly), cob webs, mirror wiped with a dirty cloth, mold around bathtub. It was disgusting! I hesitated to lie on the bed but then checked sheets - at least they were fresh. I developed an allergy by the morning - itchy eyes, swollen face, sneezing. Awful experience! I paid not exactly cheap price - it was $280 per night.

    The only good thing about this place is location. Staff wasn't bad but also not helpful.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    4.0
    Lesson learned
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Checking in and given a paper that had a code to a lockbox on the window sill to get your room key out from the box. Lot of dirt on or around the door and window, 1in of frost on the freezer in the refrigerator Office never answers the phone, wifi was out the whole weekend there, the pool was empty, was worst than motel 6 The pics on of the motel on booking.com was not quite what I got, like I say the bed was comfortable and the bathroom was clean

    The bed was comfortable

    Stayed in July 2022

  • Reviewed: 31 July 2022

    2.0
    Awful and uncomfortable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing

    Room stunk! Very dirty and bathroom was so small and gross. They had ivy stapled to the wall as a decoration lol I was literally scared to sleep

    Stayed in July 2022

  • Reviewed: 7 July 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 2 nights

    Greeted with mechanical voice. Didn't really see the person talking through mechanical device. Room had no table or dresser. Had an outdoor lounge chair in the room bed & 1 night stand. Closet was a pole sticking out of wall. Mini fridge froze everything. Microwave was so small could barely fit bag of popcorn in it. Shower had a detachable shower head that shot out toward the shower curtain. No hot water. It was like taking a cold shower with a hose. Soap was the size of a 50 cent piece. The key entry was so hard to open it took 2 people to open the door. Office was only open from 7:30 to 4:30 pm. The trash can was the size of a bowl. Not worth the money I paid for the room. The only good thing was we could walk everywhere.

    They didn't have breakfast like said was included with the room. Location was the only good thing.

    Stayed in July 2022

  • Reviewed: 1 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night

    The room was dirty. The dust was so thick on things like the toilet paper holder, sign, etc. that you can tell it hasn't been wiped down in a long time. The bed itself and toilet and sink were all clean.

    It was easy to walk everywhere from the Trailhead.

    Stayed in June 2022

  • Reviewed: 1 July 2022

    10
    Comfy
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff thinking we were stealing the ironing board 😂

    I liked how quiet it was and the location was close to everything.

    Stayed in June 2022

  • Reviewed: 28 June 2022

    10
    Most satisfactory.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights

    carpeted floor - would prefer wood or tile, BUT, carpet was VERY ClEAN, missing coffee pot (Covid tenants destroyed coffee pots in area motels with tic-toc motel room cooking videos), BUT, McDonalds just blocks away.

    CLEAN ROOM!, very friendly and helpful staff, walk-in shower, on-site potty area for dogs

    Stayed in June 2022

  • Reviewed: 27 June 2022

    8.0
    good location, comfortable rooms would stay again. :)
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night

    I wasn't expecting the shower/tub to be in with the bed area.... that seemed weird to me.

    There was no breakfast, or extra amenities, the room was clean and comfortable... it needed a couple of chairs, so you didn't have to sit on the bed, but overall, it was comfortable. I'd consider booking again with this establishment.

    Stayed in June 2022

  • Reviewed: 24 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Having to go home!

    Clean, love the decor, quiet and comfortable.

    Stayed in May 2022

  • Reviewed: 20 June 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The complete stay, dirt property, dirty room, dog hair everywhere and the list goes on and on

    Stayed in June 2022

  • Reviewed: 3 June 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    The place was stinking of poop. Really regretted staying the night. Cleaning was not done cleanly.

    The location was good

    Stayed in May 2022

  • Reviewed: 22 May 2022

    10
    Excellent Value and Location
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t know about the included breakfast!

    Great value and location! My room was perfect.

    Stayed in May 2022

  • Reviewed: 27 July 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t a place to hang multiple towels in or near the bathroom.

    This was a quaint, small hotel with a cabin throw-back feel. I prefer smaller hotels and this was quiet and clean, and appeared to be popular with young families. It was easy-walking to a variety of food establishments.

    Stayed in July 2022

Showing 1 – 25

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