1078 East White Mountain Boulevard, Pinetop-Lakeside, AZ 85935 , United States
Based on 404 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
9.0
Value for money
8.4
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 January 2022
Chancey
United StatesI could have been rembersed for the other 4 nights
The stay was excellent although I only stayed one night due to the fact that I got sick and tested positive for covid. So I had to head back home Monday night
Stayed in January 2022
Reviewed: 6 January 2022
Karlee
United StatesThe room was not well insulated and the bed was uncomfortable.
The room was clean and had a cool kitchenette.
Stayed in December 2021
Reviewed: 24 December 2021
Jason
United StatesUnprofessional staff and misleading reviews and photos.
Location and price
Stayed in December 2021
Reviewed: 24 December 2021
Nerijus
LithuaniaProperty vas just great.
Everything what you need for stay is there. Nice 👍 place, good location. Perfect rooms surrounded by nature. Clean and comfortable. Perfect place for stay.
Stayed in December 2021
Reviewed: 29 November 2021
Theresa
United StatesNeighbors were excessively noisy and we could hear them through the thin walls.
I liked that the room had plenty of space and dishes, a microwave, and a small refrigerator. We also had a bench seat outside our room which was nice to sit on and watch the sun come up. Also, pet friendly.
Stayed in November 2021
Reviewed: 14 November 2021
Asa
United StatesRoom was dirty but still nice
Location
Stayed in October 2021
Reviewed: 1 November 2021
Nancy
United StatesThere was part of a take-out dinner left in the refrigerator from previous occupant. The bed skirts on both our beds was dirty and coming off the bed and I kept tripping on it.
It was quiet, had a kitchen complete with pots/pans, utensils, dishes, refrigerator, sink and stove. The comfy beds, provided a very good night's sleep and the heater worked very well. The gal that checked us in was very friendly and courteous. The cost was a very good value.
Stayed in October 2021
Reviewed: 22 October 2021
Linda
United StatesThere was no one at the desk when we arrived but a staff person was there in a few moments to give us our key and direct us to our wonderful room.
The room was very large as well as the bathroom. I was able to move a chair and the coffee maker Into the large dressing area/closet area and hang out, read and use my tablet until my husband woke up. He sleeps later since having cancer treatments and this wonderful room was perfect for our needs. The kitchenette was awesome! Price was good. We will be back!
Stayed in October 2021
Reviewed: 11 October 2021
Elizabeth
United StatesNo complaints
Room was comfortable and clean. Property is cute. Our room was located around the back, it was quiet with a tucked away feeling.The room had a kitchette with dishes, large walk in tile shower and a seating area outside. Front desk person was very friendly. Definitely coming back and staying longer.
Stayed in October 2021
Reviewed: 2 October 2021
Jane
United StatesThe round toilet was not comfortable; elongated is preferable. The step up into the room was higher than a normal step and this was difficult, especially for those of us who have knee pain.
The room was spacious and very clean. The staff very kind and helpful. The room was quiet, no noticeable outside noise or noise from the next room.
Stayed in September 2021
Reviewed: 11 September 2021
Margaret
United StatesCustomer service excellent! Very clean and comfortable. I recommended this to every one I know
Stayed in August 2021
Reviewed: 8 September 2021
Linda
United StatesMold in shower stall, one roll of toilet paper, no Kleenex, no hand soap at sink.
Location was good
Stayed in August 2021
Reviewed: 4 September 2021
Neil
United StatesBathroom and kitchenette could have been cleaner.
The manager was wonderful! Very thoughtful and helpful. Great to have the kitchenette since we don’t go to restaurants due to dietary restrictions. Nice woodsy setting.
Stayed in August 2021
Reviewed: 31 August 2021
Bernard
United StatesThe rate was a little bit too much for what I was expecting.
The staff was beyond excellent.
Stayed in August 2021
Reviewed: 7 August 2021
Tonilyn
United StatesAlthough we were told this property offers a number of rooms on the ground floor, it wasn’t even one ramp, so it doesn’t appear to meet ADA requirements for accessibility. There are several 7” (approximate) steps to get to the actual room and it would not be that difficult to update a room in compliance.
Everything worked well from the shower to the television to the Wi-Fi. Loved the outdoor area. It’s very clean and well-kept and welcoming.
Stayed in August 2021
Reviewed: 2 August 2021
Nichol
United StatesQuit atmosphere
Stayed in July 2021
Reviewed: 2 August 2021
Monica
United StatesSome of the towels were dingy, but we got new ones. Some of the pots and pans were really worn out but we made do. It’s also a great idea to to bring a few good knives. All n all totally great though.
Awesome property, great for family. Amazing trees 🌲 all around. We have stayed here many times and will be coming back.
Stayed in July 2021
Reviewed: 22 July 2021
Tom
United StatesN/A
The staff was over and above our expectation! High compliments, friendly, helpful
Stayed in July 2021
Reviewed: 20 July 2021
Jamie
United StatesThere was just a little bit of road noise because of the location. It is off the main road. A wall or some tall shrubs might help with that.
The staff was very friendly. The room was extra clean. It was a great little get away spot near all of the down town action. Had a modern kitchenette with fridge, stove top, microwave, coffee pot and dishes.
Stayed in July 2021
Reviewed: 19 July 2021
Lisa
United StatesOne bed was really soft and one was very hard. Booking should post (or make plainer) the actual additional fee for pets.
Beautiful location, charming facilities
Stayed in July 2021
Reviewed: 7 July 2021
Shantanu
United StatesThe location was awesome and the aesthetic of the rooms was great. We had our dog and the place was very pet friendly. We will definitely go again whenever there is a chance.
Stayed in July 2021
Reviewed: 23 June 2021
Jocelyn
United StatesThe two pillows for the beds were either super big and hard, or too soft. Mattress was very firm. Could hear TV from the room next door late at night.
I liked the central location. Woman working front desk was friendly. Room was cute. There were enough towels, shampoo, iron curling iron, stovetop, refrig, microwave, eating utensils, plates, AC. Price was right.
Stayed in June 2021
Reviewed: 23 June 2021
Misevch
United StatesStaff was great - friendly & helpful. In the pines, great spot. Great value for a budget hotel in Show Low.
Stayed in June 2021
Reviewed: 3 June 2024
Brenda
United StatesTV was a pain to use and tub was extremely slippery! Nearly fell twice!
The manager was nice
Stayed in June 2024
Reviewed: 14 March 2024
Carla
United StatesOnly thing I would add is an easy chair.
Size of the room and everything was thought of. All kitchen facilities in a convenient arrangement. Beds were very comfortable and bedding very nice. Room decor was beautiful. Front desk was so friendly and helpful. Would definitely stay again!!
Stayed in March 2024
Mandelieu-la-Napoule, France
Evenskjer, Norway
Kavos, Greece
Hontheim, Germany
De Haan, Belgium
Tak, Thailand
Sahāra, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content