The staff in incomparable

Stayed in May 2024

The hotel room itself is pretty bare bones and was pretty obvious that it was on a budget. I personally am a simple person and only need bare essentials, so outside of maybe missing extra sheets lying around (which was accommodated upon request), it is a good baseline experience. Some additional things I noted: - The parking lot is pretty cramped, so maybe call in early to secure a spot - No guests are allowed; 20$ fee per person per night if they stay - This is a small hotel. So as long as you are respectful and reasonable it is a good place to stay

The receptionist Nick is a cool guy when me and my friend stayed here. The hotel place is accommodating as stuff like temporary short parking before the day of our check in was pretty sick. Really quiet location, but it is like a 5 min walking distance from the San Jose Convention Center. Location I cannot stress enough is what makes this hotel shine including the small hotel complex feel.

Stayed in May 2024

N/A

Very Clean

Stayed in May 2024

The location is perfect and the gentleman who runs the place is possibly the most charming person I’ve ever met in a customer service situation

Stayed in May 2024

no pool

great place that is quiet

Stayed in May 2024

Just been picky, some extra attention on the shower corners to be awesome and spotless pristine cleaned!

Excellent location, quiet, safe, comfortable, very clean, spacious room, renovated, and modern design with all needed commodities, king-size bed, nice bed cover, definitely will stay there again. Nice and friendy staff, walking distance from Civic and Convention center,

Stayed in May 2024

The manager was very nice and personable. The room was clean and spacious.

It was very clean and quiet.

Stayed in April 2024

The man in the office. The rooms were nice and clean.

The man in the office was very helpful.

Stayed in May 2024

Occasionally, the reception had back in 15 minute notes up, but they were always there when needed, and so helpful!

The facilities are just about perfect, nothing fancy, but just what you want and are paying for. As others have said the beds are fantastic.

Stayed in May 2024

Lovely personal service and the room was pristine!

Stayed in May 2024

Nothing. Great stay.

Staff was very friendly, room was a great value for the money. Very close to the conference center (< 5 min walk)

Stayed in May 2024

could use a coffee pot to make tea or coffee

easy check in, area was accessible to SAP center and surrounding restaurants. 1 mile

Stayed in May 2024

Not a single complaint.

All the great reviews about this place are absolutely true. I was so impressed with the cleanliness, quality and comfort of my room. And the owner(?) at the desk is truly the delight that everyone raved about. So kind, friendly and informative. I felt well cared for. And happily the 2 friends I recommended stay here as well were also very pleased and impressed. Highlights were the comfort of the bed-so important and I slept great!- the very close proximity to the convention center and the surrounding urban area with so many choices for food and entertainment. And of course the man in charge-priceless! I can't say enough good things about this place and I highly and enthusiastically recommend it.

Stayed in May 2024

Room was spacious, modern, and clean. Staff was helpful and friendly.. it was a short walk to the convention center.

Stayed in May 2024

Its bare bones and the bed was hard as a rock.

Location is great

Stayed in May 2024

Very clean, large, comfortable rooms with modern furnishings and in room amenities. The staff were very friendly, the location super convenient for downtown locations, and the parking seemed very secure.

Stayed in May 2024

Very clean and quiet. John at the front desk was very helpful and delightfully humorous! Very accommodating and gave us a lot of information about the area and the various dining options around the area. The convention center inn & suites is always where we choose to stay while in San Jose down town.

Stayed in May 2024

It was clean, in a good location, and it felt safe. There were cameras in the parking area so you can feel safe leaving your car there. The front desk person was super nice.

Stayed in March 2024

No couch

Location room was clean and comfortable

Stayed in April 2024

location might only be good for people wanting to be in that vicinity

Simple, quiet, clean and comfortable.

Stayed in April 2024

The room was super clean I’ve never stayed at a hotel this clean before I loved it!!!

The property had great parking and we were able to locate our room quickly.

Stayed in March 2024

No bathroom mirror light, but there is one overhead

Attention to detail in the design, I asked the owner who works there and he studied design! Great staff, very accommodating, knowledgeable and respectful.

Stayed in March 2024

Everything was good.

The rooms were lovely.

Stayed in March 2024

Friendly staff , rooms were freshly cleaned. Huge bed and sink area.

Stayed in March 2024