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Reviews of TownePlace Suites by Marriott Kansas City Overland Park 3 stars

7020 West 133rd Street, Overland Park, KS 66209, United States

#23 of 33 hotels in Overland Park

Guests' Choice

Review score

Based on 72 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.0

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Showing 1 – 25

  • Reviewed: 6 May 2024

    7.0
    Would stay again.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No one cleaned our room.

    Fast check in, decent room , decent breakfast.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    That you have to be a rewards member to get a better price

    Stayed in April 2024

  • Reviewed: 8 March 2024

    8.0
    Super comfy!!
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice.. we were comfortable and definitely will stay here again in the future

    Stayed in March 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I have tried twice to use a Marriot gift card here and the staff never knows how to redeem it..

    Stayed in January 2024

  • Reviewed: 4 December 2023

    8.0
    Clean, fair priced, and friendly but needs so better insulation for surrounding noises and the heat/air unit did not
    • Business trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We could hear everything from chit chat in the hallway, to traffic, to the people upstairs just walking.

    The closeness

    Stayed in December 2023

  • Reviewed: 17 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    The Breakfast was Great everything you could want and more

    Stayed in October 2023

  • Reviewed: 28 August 2023

    7.0
    Good place to stay for the value and location, but not top-notch.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    The room was not the cleanest. There were a few stray hairs in the bathroom and the sheets seemed clean but there were some stains. Also, the bathroom is directly adjacent to the bed, so beware if you are not completely comfortable with the person you are sharing the room with.

    Breakfast is a little better than you expect for a continental. They had fresh fruit, and the attendant was very friendly and helpful. I liked the mini kitchen with plates and silverware. That helped with our take-out order. Overall good place to stay.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    7.0
    Good
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    That they charged me extra without telling me first that there was a extra charge. When I was budgeting for the extra charge

    That they put us in a room on the ground level and handicap accessible for my mom who has trouble walking sometimes

    Stayed in August 2023

  • Reviewed: 21 July 2023

    9.0
    This is our second time staying here and we enjoyed it both times, good price and Phil is great!
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    I'm not sure what the eggs are made of but, I wasn't able to eat them. Microwaved sausage sandwiches, no thank you. Of course, I wasn't there for the breakfast so, it didn't really matter much.

    Some days the breakfast was good enough, other days not so much. The bacon was good, you can't mess that up. The potatoes and biscuits were okay too.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    Lovely property, tucked back in a quiet area
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I was surprised that the pet fee was so high: $100. I am accustomed to paying to have my dog stay with me but it’s usually never over $50. I did not read the policy/pricing ahead of time because I made such a last-minute booking. I would consider Choosing another property that had a lower pet fee if I needed to bring my dog.

    A very attractive property and it seemed pretty new. The complimentary breakfast had many options both hot and cold. I stayed here because of a bad storm in my area and I had lost power. The staff was very friendly, from the front desk to the housekeeping staff.

    Stayed in July 2023

  • Reviewed: 2 May 2023

    8.0
    nice hotel
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not good.

    location and staff

    Stayed in April 2023

  • Reviewed: 3 December 2022

    7.0
    Not our best experience.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    We have stayed here before and enjoyed our stay. This is why we chose to stay again. However this time, our stay was not as good. Our bed was very uncomfortable. When we laid down on the bed, we both rolled to the middle. Around 2 a.m., we finally got up and rotated the mattress. It helped. We no longer rolled to the middle, but it was still uncomfortable. We also found a dirty sock on the desk chair in our room. It wasn't ours. We hadn't used that chair until the next morning which is when we discovered it.

    Pam is excellent. Friendly and helpful.

    Stayed in December 2022

  • Reviewed: 7 January 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    I stayed Fri-Mon and they didn't tell me that breakfast ended at 9am not 10 on weekdays so me and my 3 year old missed breakfast the morning we were leaving.

    Bed was very comfortable. Breakfast was great.

    Stayed in January 2022

  • Reviewed: 30 October 2021

    9.0
    I was very happy with our stay
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 6 nights

    Breakfast could have been better

    Breakfast was just ok. Upgrade on room was fantastic

    Stayed in October 2021

  • Reviewed: 1 August 2021

    8.0
    i rested well
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 5 nights

    trash and clean towels daily.

    Breakfast average, staff very friendly. pool was nice. kitchen was nice.

    Stayed in July 2021

  • Reviewed: 4 July 2021

    9.0
    Great hotel would stay there again if I Come back that way again.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    The only thing that was not a big deal to me. The outdoor pool filter didn't seem to be working real good and the whirlpool tub was closed. Water felt great!

    The location was great in a very upscale area on a golf course. It was very close to our event at Prairie Fire Center. Staff was very friendly. Breakfast was ok. Very Quite at night.

    Stayed in July 2021

  • Reviewed: 25 February 2024

    10
    Thank you
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    N/A

    Breakfast and location good

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Perfect location and great value
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was delicious, staff was soo kind and welcoming, and the room was awesome. Very clean and has everything we needed plus some!

    Stayed in January 2024

  • Reviewed: 26 November 2023

    3.0
    Hotel would have been good to excellent if room maintenance existed.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 4 nights

    Rented room for 3 adults. which included a double be and sofa bed. Open sofa bed sealed against wall and bed requiring person on that side of the bed to climb over the bed to use bathroom. Room was not not cleaned every day and beds were not made.

    Buffet breakfast was OK but limited and not great.

    Stayed in November 2023

  • Reviewed: 15 October 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Property overbooked and denied our reservation. We were sent to a terrible property 15 miles away. No previous message given prior to arrival.

    Nothing

    Stayed in October 2023

  • Reviewed: 10 September 2023

    10
    Very comfortable stay, made you feel like you’re right at home!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The fragrance was pretty strong in hallways but was very clean for a decent price stay!

    Clean, staff was wonderful, breakfast lady loves her job!

    Stayed in September 2023

  • Reviewed: 16 August 2023

    6.0
    I would probably stay somewhere else
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The floor in my room was sticky, the door handle was sticky. I found a bonus "waffle" in my trashcan.

    Smelled great. Good location

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Loved it
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean, quiet, and it's in the nice part of town. The front desk receptionist, Lacey, was very nice and helpful ! Great continental breakfast as well. We will definitely stay there again if we go to Overland Park.

    Stayed in August 2023

  • Reviewed: 12 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeper didn't give a full cleaning

    Stayed in May 2023

Showing 1 – 25

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