150 East Houston Street, San Antonio, TX 78205, United States
#28 of 320 hotels in San Antonio
Guests' ChoiceBased on 483 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 27 May 2024
Emma
United KingdomGorgeous hotel with lovely bar & restaurant. Staff were really friendly and helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Yuko
United StatesThere was some construction going on on the first and second floor. It made the place a bit uncomfortable.
Beautiful hotel. It is located perfect location to walk to the Alamo, Reiver walk, The Market place. Hotel staff are very friendly and professional.
Stayed in May 2024
Reviewed: 15 May 2024
Xochitl
United StatesWe didn't have one bad experience visiting this location. The only hiccup was during check-in at the front desk, mistakenly the person tending to us thought that only the first night of our stay had been paid for and that we still had another night left to pay. Simply pointing out that the whole stay had already been paid before arrival, she checked again and cleared it all up. At the end of our stay, we were informed of the additional charges that would be applied to my card for the extras, which were for the room service we ordered and the valet service. Both were charges that we were aware of, so no surprises of hidden charges or fees.
The location was perfect for the concert we were there for. The theater was around the corner, as were Starbucks and several restaurants and convenience stores. When we arrived we valet our car and never had to use it to go anywhere. Everything was within walking distance of the hotel. There's a restaurant and bar in the hotel, though we didn't eat at the restaurant, we did order room service for breakfast and all our food items were excellent. The room was clean and comfortable as were the common areas of the hotel; we felt safe staying there. Customer service and staff were exceptional.
Stayed in March 2024
Reviewed: 14 May 2024
Benjamin
United StatesRoom smelled a bit, could tell previously it was smoked in. Shower had an empty body wash container. The room was lightly serviced, took out the trash and replaced some towels, nothing else. No pool.
Great location, right off the riverwalk. Very friendly staff, lovely bar and courtyard.
Stayed in May 2024
Reviewed: 13 May 2024
Maria
United StatesI can’t think of anything
Clean. Amazing service. Super nice bar and 5 star restaurant
Stayed in May 2024
Reviewed: 12 May 2024
Rebecca
United StatesThe doors seem thin. We were woken by very early by room service / cleaning services knocking on nearby doors. We could also hear the elevator ding from our room.
The bed was extremely soft and comfortable during our stay. Everyone was friendly and we had no issues checking in or out. Everything we needed was also within walking distance.
Stayed in May 2024
Reviewed: 12 May 2024
Paul
United StatesBeautiful hotel on the river!
Stayed in May 2024
Reviewed: 7 May 2024
Edward
United StatesQuiet, clean, comfortable Great location
Stayed in February 2024
Reviewed: 2 May 2024
Samantha
United StatesLocation
Stayed in April 2024
Reviewed: 2 May 2024
Michelle
United StatesThe entire hotel is so beautiful. I loved that there are so many different seating areas, inside and outside, to enjoy a drink, read a book, or just relax with friends.
Stayed in May 2024
Reviewed: 29 April 2024
Carolyn
United StatesComplimentary water in Texas should be the standard, not 8 dollars for in the room bottle. In the summer a lack of pool can be an issue.
The location on the Riverwalk is perfect. The building is very pretty with its spanish design. Staff were helpful and kind, especially as I had trouble arriving due to street closures. Front -desk helped navigate over the phone. Room was large, comfortable, and attractive.
Stayed in April 2024
Reviewed: 22 April 2024
Alexis
United StatesNothing to dislike!
Beautiful hotel and sits right on Riverwalk. Staff was very pleasant and helpful
Stayed in April 2024
Reviewed: 21 April 2024
Debra
United StatesBed was too soft and the pillows too flat.
Stayed in April 2024
Reviewed: 20 April 2024
Littke
CanadaRoom service was so so
Great location
Stayed in April 2024
Reviewed: 16 April 2024
Lee
United StatesHard to get to riverwalk
Room, staff and restaurant were great. I am on a handicap scooter and it was hard to get to the riverwalk. It was still a great experience.
Stayed in April 2024
Reviewed: 16 April 2024
Gilbert
United StatesNothing
Staff very helpful and courteous Great location
Stayed in March 2024
Reviewed: 10 April 2024
Kim
FranceNothing! It was all great.
The receptionist was a very nice man, extremely polite and helpful. The location of the hotel was perfect. The beds were exactly as described. They were awesome!!
Stayed in April 2024
Reviewed: 8 April 2024
Manikandan
United StatesNothing in specific. Offering breakfast would be a great addition to their excellent service.
Cleanliness, great ambience and courteous service
Stayed in April 2024
Reviewed: 30 March 2024
Ronald
CanadaNothing.
The hotel is located right on the riverwalk. Staff are very friendly and helpful. Lovely hotel.
Stayed in March 2024
Reviewed: 29 March 2024
C
United StatesPrice was a little much..
Clean, good view staff was really nice..
Stayed in March 2024
Reviewed: 24 March 2024
Alex
United KingdomNo breakfast included
Great location and beautiful
Stayed in March 2024
Reviewed: 23 March 2024
Sonia
United StatesValet is $55 a night, unexpected
Lovely ambience on the riverwalk, Comfy bed
Stayed in March 2024
Reviewed: 21 March 2024
Quintana
United StatesHousekeeping couldve been alittle more detailed
All the staff is friendly and amazing
Stayed in March 2024
Reviewed: 21 March 2024
Orlanzo
United StatesNo onsite parking. I needed something from my car and the valet refused to tell me where it was. I was told it was in a secure facility with other vehicles around. It's a Tesla. I knew it was in a local garage and of course there were other vehicles. They brought the car around after a 15 minute wait to get what I needed and took it back. In this case, it was a waste of their time and mine. I was out walking the city anyway and walked past the same public garage where the car was stored.
It was conveniently located . The room was comfortable and the property seemed well kept for the most part.
Stayed in February 2024
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